Jonathan Shan

Jonathan Shan Email and Phone Number

Head of Strategy and Ops and Customer Success @ DigiSure
Austin, TX, US
Jonathan Shan's Location
Austin, Texas, United States, United States
About Jonathan Shan

Product and strategy guy with a finance and investing background. Data nerd that loves business. Skilled in Management, Operations, Strategy, Finance, Customer Experience, and Business Development. Graduated from the Massachusetts Institute of Technology.

Jonathan Shan's Current Company Details
DigiSure

Digisure

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Head of Strategy and Ops and Customer Success
Austin, TX, US
Website:
digisure.ai
Employees:
15
Jonathan Shan Work Experience Details
  • Digisure
    Head Of Strategy And Ops And Customer Success
    Digisure
    Austin, Tx, Us
  • Digisure
    Head Of Strategy & Ops And Customer Success
    Digisure Jul 2023 - Present
    Burlingame, California, Us
  • Digisure
    Head Of Strategy & Ops
    Digisure Jul 2022 - Jul 2023
    Burlingame, California, Us
  • Digisure
    Strategy Consultant
    Digisure Jan 2022 - Jul 2022
    Burlingame, California, Us
  • Mit Alumni Angels Of Northern California
    Member
    Mit Alumni Angels Of Northern California 2017 - Present
    Palo Alto, California, Us
    MIT Alumni Angel Investors Group of Northern California seeks to leverage the power of the MIT alumni network in Silicon Valley to perform deep technical diligence on emerging technology investment opportunities. The group has been in operation since in January 2014 and has provided millions of dollars to startups. We focus on deep technology startups – companies backed by significant R&D and IP.
  • Nexus
    Founder/Advisor
    Nexus Jun 2022 - Dec 2022
    Austin, Texas, Us
  • Nexus
    Founder & Chief Executive Officer
    Nexus 2018 - Jun 2022
    Austin, Texas, Us
  • Journey.Com
    Head Of Product And Operations Strategy, Vice President
    Journey.Com 2017 - 2018
    • Implemented solutions spanning people, process, and technology for the venture-backed startup• Modeled transaction economics and forecasted volume impact and breakeven points to build roadmap to profitability• Defined operational and product requirements to achieve customer service level goals while meeting budgeted cost levels; prioritize product enhancement needs and advocate for resourcing to accomplish• Analyzed operational data to define market segments, measure health of marketplace supply and demand, and calculate price elasticity• Evaluated marketplace technologies and maintained pipeline of A/B tests to better inform decision-making process and validate ideas• Developed operational health metrics and data collection methodology to execute daily, weekly and monthly reporting needs; define data repository requirements; provide organizational reporting and business updates to exec team and board levels
  • Liberty Mutual Insurance
    Director, Strategic Programs
    Liberty Mutual Insurance 2015 - 2017
    Boston, Ma, Us
    • Identified and prioritized large-impact, cross line of business, strategic issues and provide well-supported recommendations for resolution to senior management • Promoted collaboration among stakeholders by building consensus for project plans, aligning processes, and facilitating knowledge sharing during weekly meetings with the executive leadership team• Select projects include:- Led the deployment of a new operating model for claims handling impacting an organization of more than 2,500 employees; driving greater customer satisfaction, increased employee engagement, and improved efficiency/effectiveness- Designed risk evaluation framework for a strategic business unit of over 8,000 employees to enable decision-making for senior leadership
  • Liberty Mutual Insurance
    Product Owner, Digital
    Liberty Mutual Insurance 2014 - 2015
    Boston, Ma, Us
    • Launched and product managed five concurrent digital initiatives – taking respective concepts from idea to execution • Created project plans, developed product roadmaps, and defined requirements and success criteria to ensure efficient and rapid deployment of key customer experience enhancements• Partnered with consumer research to evaluate business opportunities• Conducted usability testing and focus groups to identify wants and needs of customers• Selected projects include: auto repair shop search and user reviews (Google Maps and Yelp integration(s)), personalized Claims videos, and TrueCar integration
  • Liberty Mutual Insurance
    Assistant Director, Strategy & Innovation
    Liberty Mutual Insurance 2013 - 2014
    Boston, Ma, Us
    • Launched pilots for innovation projects – developed ideas from concept to implementation • Created business cases and submitted patents for new business ideas that improved customer experience and addressed customer needs • Assessed strategic growth alternatives (organic/outsourcing/acquisition) for nationwide expansion of multiple innovation projects and presented recommendations to senior management
  • Buou Buou Apparel (Shenzhen) Co., Ltd.
    Executive Director
    Buou Buou Apparel (Shenzhen) Co., Ltd. 2009 - 2012
    • Represented the firm and met with potential financial and strategic investors interested in acquiring the company• Negotiated offer price of CNY500 million for the business, exceeding expectations by CNY150 million• Fostered relationships with key customers, stakeholders, and government officials• Analyzed costs and benefits of an initial public offering and presented the data to senior management• Implemented margin expansion plan that resulted in net income growth of 14.5% per annum, from CNY50 million in 2009 to CNY75 million in 2012 on revenue of CNY280 and CNY338 million, respectively
  • Sponsors For Educational Opportunity
    Program Coordinator
    Sponsors For Educational Opportunity 2008 - 2008
    New York, New York, Us
    • Formulated proposal to revamp training program for first year investment banking analysts which was implemented for the following class of analysts• Mentored 22 high-achieving, underrepresented college students interning at leading global financial institutions• Worked with CEO to develop SEO Alternative Investments Fellowship with Kohlberg, Kravis & Roberts (KKR), formally launched in 2009
  • William D. Witter, Inc.
    Junior Portfolio Manager / Senior Research Analyst
    William D. Witter, Inc. 2007 - 2007
    Us
    • Technology Media & Telecom / Consumer – Retail 2007• Directed sector meetings with junior analysts to identify, develop, and strengthen investment ideas• Supported senior portfolio managers on trading securities and implementing hedging positions• Performed channel checks and met with industry insiders to gather information to assess current and future positions
  • Trisun Asset Management
    Research Analyst – Generalist
    Trisun Asset Management 2005 - 2006
    • Created valuation and earnings models for portfolio-related companies by analyzing SEC filings, earningsannouncements, growth and margin assumptions, and company guidance• Prepared company write-ups for potential investments and prior to quarterly earnings announcements• Determined addressable market and revenue opportunity of products in semiconductor and utilities sectors
  • J.P. Morgan
    Financial Analyst - Investment Banking Coverage
    J.P. Morgan 2003 - 2005
    New York, Ny, Us
    • Constructed comprehensive valuation and operating models to analyze the rationale/consequences of mergers and acquisitions, debt financings, and equity and equity-linked transactions including leveraged buyout, discounted cash flow, trading comparables, precedent transactions, sum-of-the-parts, accretion/dilution, and debt capacity analysis• Trained and mentored summer and first year analysts and worked with corporate recruiting interviewing candidates• Projects included:- Freescale Semiconductor: $5.20 billion spin-off of semiconductor products business from Motorola parent, $1.69 billion initial public offering and $1.25 billion concurrent high yield senior unsecured notes offering; joint bookrunner - Mediacom Communications: $1.15 billion credit facility; joint bookrunner- Motorola: $1 billion credit facility; joint bookrunner - Dow Jones: $528 million acquisition of MarketWatch and associated bond offering; buy-side advisor and sole bookrunner- Voice over Internet Protocol (VoIP) local exchange operator: $150 million initial public offering; joint bookrunner- ADVO: $150 million credit facility and $125 million investment grade senior secured notes offering; sole bookrunner- Dex Media: $7.05 billion leveraged buyout of directories/publishing business from Qwest; buy-side advisor - Comcast: Bond financing of $72 billion merger with AT&T Broadband; joint bookrunner
  • Circle T Partners
    Junior Research Analyst
    Circle T Partners 2003 - 2003
    Us
    • Produced research reports encompassing quantitative and qualitative analysis of takeover targets and investment opportunities• Built and updated margin and comparison models • Met with portfolio managers to gauge feasibility of investments• Attended roadshows and sell-side conferences• Interacted extensively with senior management and sell-side research analysts to assess prospective investments• Provided analysis in morning meetings that determined daily trading strategies.
  • Cnbc
    Production Intern
    Cnbc 2003 - 2003
    Englewood Cliffs, Nj, Us
    • Worked on the production efforts of the television show, "Kudlow & Cramer"• Served as liaison between guests and the show• Compiled and produced research packets on selected topics• Prepared chyron used during the show. • Wrote scripts on business issues and helped plan future show topics and guests
  • J.P. Morgan
    Investment Banking Summer Analyst
    J.P. Morgan 2002 - 2002
    New York, Ny, Us
  • Chaffe & Associates, Inc.
    Research Intern, Mergers & Acquisitions
    Chaffe & Associates, Inc. 2001 - 2001
    New Orleans, Louisiana, Us
    • Consulted with senior bankers in managing clients’ strategic alternatives and preparing presentations • Screened potential buyers and identified possible acquisition candidates • Presented financial analysis and research on potential acquirers, sellers, and peer groups for clients • Computed valuation using financial models, spreadsheets, and other report exhibits
  • Jpmorgan Chase
    Intern, Internal Consulting Services
    Jpmorgan Chase 2001 - 2001
    New York, Ny, Us
    • Executed settlements and trades in the Proprietary Positioning Business in excess of $5 billion daily• Confirmed repurchase agreements and trades of mortgage-backed securities for the Relative Value trading desk • Created balanced scorecard using Six Sigma to measure performance of four divisions using thirty-nine metrics• Managed and obtained data for database of 400 investment agreements to facilitate control
  • Black & Veatch Solutions Group
    Microcomputer Specialist
    Black & Veatch Solutions Group 1999 - 2000
    Overland Park, Ks, Us
    • Streamlined workstation build process and reduced build time by twenty percent • Conducted cost-benefit analysis of build processes and evaluations of vendors • Installed hardware and software for personal computers and workstations

Jonathan Shan Education Details

  • Mit Sloan School Of Management
    Mit Sloan School Of Management
    Management Studies
  • Harvard Business School
    Harvard Business School
    Cross-Registered Student
  • Y Combinator
    Y Combinator
    Startup School
  • Tulane University - A.B. Freeman School Of Business
    Tulane University - A.B. Freeman School Of Business
    Management; Finance And Information Systems
  • Tsinghua University
    Tsinghua University
    General Management
  • Peking University
    Peking University
    Mandarin Chinese

Frequently Asked Questions about Jonathan Shan

What company does Jonathan Shan work for?

Jonathan Shan works for Digisure

What is Jonathan Shan's role at the current company?

Jonathan Shan's current role is Head of Strategy and Ops and Customer Success.

What schools did Jonathan Shan attend?

Jonathan Shan attended Mit Sloan School Of Management, Harvard Business School, Y Combinator, Tulane University - A.b. Freeman School Of Business, Tsinghua University, Peking University.

Who are Jonathan Shan's colleagues?

Jonathan Shan's colleagues are Cathy White, Alexandru Stan, Andrew Bracy, Matt Muday.

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