>Led Various cross-functional teams to develop & implement various strategies & ideas to improve the bottom-line of the company and COA for the Partner.>Manage channel partner relationships, ideate new strategies, front-ended Pre-Approved/Pre-Qualified programmes from CS team for Top banks in the country.>Successfully identified various alternate projects for the company using Cross-sell strategy & creating new avenues of revenue generations.>Support in… Show more >Led Various cross-functional teams to develop & implement various strategies & ideas to improve the bottom-line of the company and COA for the Partner.>Manage channel partner relationships, ideate new strategies, front-ended Pre-Approved/Pre-Qualified programmes from CS team for Top banks in the country.>Successfully identified various alternate projects for the company using Cross-sell strategy & creating new avenues of revenue generations.>Support in getting regulatory approval by engaging with controls/compliance team of the Bank towards new product and process launch. Show less

>Managed to find new innovative ways to increase wallet share across various products like Salary accounts, Deposits, Consumer & Corporate Lending, CA with Forex, CMS, Life/General Insurance, MF's, PMS and Travel, Forex, Meal & Prepaid Cards.>Managing a team of Key Account Managers, CPMs, DSTs & RMs to achieve the revenue line targets & maintain a healthy portfolio.>Manage Personal banking and investment requirements of KDMs/Promoters along with Business banking… Show more >Managed to find new innovative ways to increase wallet share across various products like Salary accounts, Deposits, Consumer & Corporate Lending, CA with Forex, CMS, Life/General Insurance, MF's, PMS and Travel, Forex, Meal & Prepaid Cards.>Managing a team of Key Account Managers, CPMs, DSTs & RMs to achieve the revenue line targets & maintain a healthy portfolio.>Manage Personal banking and investment requirements of KDMs/Promoters along with Business banking requirements of corporates/suppliers.>Execute Consumer Assets, Payment & cross sell product opportunities with employees of the client in empaneled & mandate relationships through a team of CPMs.>Liaising with major Corporate for seeking required permission to conduct employee engagement activities & push Assets, Meal, Forex business through them.>Ensuring strict adherence to service and quality benchmarks, and world class service experience for customers>Facilitated & supported client & their employees in the smooth functioning of their daily transactions and Banking operations.>Interact with product experts across verticals to offer innovative and customized solutions to ensure profitability of the portfolio through effective cross-sell to the KDMs, Corporates & retail customers. Show less

>Handled 200+ resources across Third-party and in-house channels to ensure sourcing of Assets, Liabilities, SME Loans & Mortgage application forms>Ensuring operating rhythm adherence which includes operating plans, scorecards, billing, service quality, training, compliance & collections.>Drive operational efficiency through re-engineering in turn reducing cost of acquisition and offer customized service offerings to clients in line with their requirements and ensure… Show more >Handled 200+ resources across Third-party and in-house channels to ensure sourcing of Assets, Liabilities, SME Loans & Mortgage application forms>Ensuring operating rhythm adherence which includes operating plans, scorecards, billing, service quality, training, compliance & collections.>Drive operational efficiency through re-engineering in turn reducing cost of acquisition and offer customized service offerings to clients in line with their requirements and ensure retention.>Monthly review with the team for improving productivity through regular training, monitoring, evaluating & mentoring for better performance. Show less

>Managing a team of Relationship Managers, BSLI Sales Managers, VRM,Telemarketing and other internal channels to achieve the revenuetarget of the location>Conducting various referral activities to push business and regular RNRsessions to motivate the team members>Constant team reviews with various external and internal stakeholderson leads, meetings, conversion and areas of improvement.

>Managed DST, Tele-Marketing and Loan Mitra channels by giving thembasic product training and monitoring their sales performance on adaily basis

>Handled D2C, Teleplus, & XLRM channels having a strength of 400+Agents,Team leaders, Divisional Managers and Territory managersacross TN>Successfully driven the team to become the No.1 Telemarketing Unit inthe country on both productivity and absolute volumes.>Constantly focused on quality of the base feed on dialer, no of leadsgenerated, leads to conversion ratio for enhancing productivity of theteam-members.