-Monitoring of availability and functioning of applications, database, transactions queues, logs, backup and Sync process-Responsible for day to day operations of NCHL Systems (including connectIPS, Electronic Cheque Clearing, IPS, CorporatePAY and RTGS)-Analyze, support and troubleshooting technical issues of NCHL Systems-Assist in automating operational and support task -Assist in testing, analysis, upgrades and deployment of new systems and applications-Maintain and enhance Monitoring portal, Reporting portal, Ticketing system/Helpdesk and CRM as required- MIS Reporting and data extraction through data engineering/analysis, SQL and other databases (Oracle, MS SQLSERVER, MySQL and PostgreSQL).-Build analytics dashboards that utilize the Extract, Transfer and Load (ETL) data pipeline to provide actionable insights using python and other similar language. -Organizing training sessions and workshops on system processes

Subjects:Information SecurityArtificial IntelligenceCloud ComputingOperating System

User administration (setup and maintain account and workstation) Installing and configuring new hardware/software. Monitoring performance of IT equipment and Verify that peripherals are working properly and maintain system efficiency.Manage hardware and software licensing agreementsMaintain backup and recovery policies and procedures and ensure Systems are backed up as per agreed schedules.Assist in Troubleshooting and basic maintenance of IT equipment.Designing technical manuals/documentationConducting IT skills gap analyses among employees and train them necessary skills. Design and update all instructional materials for IT programs on regular basis.Perform regular organization-wide training on system security.Review company policies on data, information and cybersecurity.Undertake research and development activities to maximize the use of systems and software including integration strategies.

Define and coordinate the technical tasks for the development of the software and/or interfacesProvide technical direction, oversight, and execution guidance for several new applicationsServe as the interface between the developers and the project manager