Specialize at T&E claims for the Europe, Latam, SEAA and INDIA region to confirm the correctness of information and adherence to policy.-Responding to inquiries from members on how to get reimbursed for expenses, including inquiries about previously submitted expense claims, the claim-filing procedure, and providing follow-up for claims that need further information.TAT of 48 hours for 100% of client inquiries.-Extracting payment choices and going over them with the payables department; going to client meetings and answering any of their questions.-Creating a monthly report for duplicate spending, unauthorised expenses, and expenses that are more than 90 days old but haven't been filed.-collaborate with internal team members to pinpoint potential for process improvement and to discuss those areas with the manager and other team members.the creation of Service-Now tickets for the vendor's personnel setup and follow-up-2 years experience in US Mortgage and Insurance KYC Analysis As a Sr. Associate in Operations (Infosys BPM). Review end to end mortgage process like documentation , application, credit reports, and legal documents