Shankar Sriram Email and Phone Number
Hi! My name is Shankar, and I am pursuing the Master of Behavioral and Decision Sciences (MBDS) program at UPenn. I specialize in applying data-driven insights to drive business operations and manage transformations. In my previous roles, I helped drive customer loyalty and sustained profitability, creating strategic roadmaps and executing projects that enhanced customer experience (CX).I'm interested in the intersection of behavioral science and strategy. While at school, I juggle multiple roles outside of coursework including consulting, research assistance, and program representative (student gov.), centered around a common theme of service and social impact. Outside of school, I serve and engage in non-profit. As a soccer coach and program supervisor at Street Soccer USA, I manage youth development programs for ages 5-17 in underserved communities. In my free time, I enjoy traveling and live music. Feel free to reach out to shasri@sas.upenn.edu for inquiries and collaborations.
Penn Center For Social Norms & Behavioral Dynamics
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Research AssistantPenn Center For Social Norms & Behavioral Dynamics Oct 2024 - PresentPhiladelphia, Pennsylvania, United States -
Business AnalystPenn Graduate Consulting Club Sep 2024 - PresentPhiladelphia, Pennsylvania, United StatesCreating strategies for client to reduce juvenile outcomes in the US. -
Soccer Coach & Program SupervisorStreet Soccer Usa May 2024 - PresentPhiladelphia, Pennsylvania, United StatesI lead and manage youth development programs serving over 100 participants across three community sites. Our programs focus on holistic personal growth for ages 5-17. -
Manager, Business GrowthTvs Motor Company Mar 2022 - Jul 2023Hosur, Tamil Nadu, IndiaI led service operations in the following capacity:- Strategic Planning (5-year roadmap, customer journey mapping)- Operations Management (3300+ business partners accounting for 35% of service revenue)- Team Lead (45 field engineers)- User Experience (internal IT tools/dashboards & official website)- Product Design & Development (roadside assistance & loyalty programs)Outcomes:- Increased Service Revenue (parts, labor, and lubricants)- Improved Customer Retention- Improved Service Levels -
Executive, Service PlanningHonda Motorcycle & Scooter India Pvt. Ltd. Jul 2018 - Feb 2022Gurugram, Haryana, IndiaAs a charter member of the luxury motorcycle business (Honda BigWing), I led the development of the following:- Exclusive Sales Channel (80+ partners offering 9 unique models)- Service Standards & Compliance (SOPs, QMS, and ISMS)- Customer Experience (customer satisfaction & feedback systems)- Balanced Scorecard (forecasting & performance management)- Loyalty Programs (through market analysis & customer insights)- Training ProgramsOutcomes:- Industry-leading customer retention rates- Ever-highest adoption rate of loyalty programs- Improved CSI and Quality Scores- Sustainable Revenue Models- Process Integration and Labor Savings
Shankar Sriram Skills
Shankar Sriram Education Details
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Behavioral And Decision Sciences (Mbds) -
3.95/4.00 (After Credential Evaluation) -
The Choice School, KochiMathematics And Science
Frequently Asked Questions about Shankar Sriram
What company does Shankar Sriram work for?
Shankar Sriram works for Penn Center For Social Norms & Behavioral Dynamics
What is Shankar Sriram's role at the current company?
Shankar Sriram's current role is Behavioral and Decision Sciences @UPenn | Strategy | Social Impact | Soccer Coach.
What schools did Shankar Sriram attend?
Shankar Sriram attended University Of Pennsylvania, R. V. College Of Engineering, Bangalore, The Choice School, Kochi.
What skills is Shankar Sriram known for?
Shankar Sriram has skills like Leadership, Planning, Public Speaking, Sports, Service Marketing, Sales, Reporting And Analysis, Microsoft Powerpoint, Service Planning, Data Analysis, Supply Chain Management, Data Analytics.
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Shankar Sriram
Expert In L2 Customer Support And Product Implementation|| Itom Analyst || Automation || Monitoring Of Application Performance || Sam || Crm || Pos || Erp. I Have Knowledge In Github, Manual Testing And Ux DesignBengaluru -
2yahoo.com, adobe.com
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