◼️ Created content utilising graphics, photography, and videography skills to promote events and news for Faculty of Business and Law. ◼️ Utilized analytics from MailChimp and Meta Business to strategize posts resulting in optimised open clicks, reach and account interactions. ◼️ Improvised UX of internal communication channels including reception desks, and newsletters. ◼️ Supported student societies, induction, and faculty events to ensure smooth coordination.

◼️Contributed to over 200% growth in organic social media engagement for the branch, surpassing previous year’s accomplishments. ◼️ Created the best- performing Instagram video to date with 120k+ organic views. ◼️ Hosted a seasonal giveaway campaign, collaborated with Youtubers for social media channels, resulting in over 200k impressions and 10k engagements.

◼️Built a professional Instagram profile from scratch gaining 4.7k followers generating over 150k views and over 10k engagements. ◼️ Created online presence in Google by implementing SEO resulting in increased footfall. ◼️ Implemented Facebook and Google Ads targeting specific audience within Northeastern India to promote a special lineup of product. ◼️ Supported administrative tasks including messages, comments, competitor research and collaborated with fashion photographers and influencers to maintain online presence.

◼️ Conducted strategic calling to filter 10-12 potential weekly appointments from downloaded leads, providing counseling on the company’s unique learning methods.◼️ Generated ₹11 lakhs in direct revenue sales within 1 month, which was over 7x the set target.◼️ Cultivated strong relationships with new clients while maintaining existing ones to improve customer experience and satisfaction.◼️ Facilitated the sales process by identifying potential leads and managing lead generation.◼️ Set up one-on-one meetings with DTA customers, onboarding them and achieving revenue targets.◼️ Collaborated with cross-functional teams, including Business Development, Sales Operations, and Delivery, to ensure operational efficiency.◼️ Learned to use CRM software like LeadSquared and OrderHive for better lead engagement.◼️ Handled grievances and focused on customer retention.

◼️ Conducted assessments and repairs on vehicle bodywork to meet quality standards.◼️ Fraternized with technicians to streamline repair processes and minimize downtime.◼️ Bought out 12% reduction in rework instances, outnumbering other interns, throughmeticulous attention to detail.

◼️ Assisted in coordinating maintenance and repair operations for railwayinfrastructure, demonstrating organizational and logistical skills in managingresources and scheduling activities to ensure timely completion of tasks.◼️ Engaged in continuous improvement initiatives by identifying inefficiencies.