Michael Shanko

Michael Shanko Email and Phone Number

Technology Executive | CIO | CTO | Servant Leader | Visionary @ National Academy of Sports Medicine (NASM)
Michael Shanko's Location
Gilbert, Arizona, United States, United States
Michael Shanko's Contact Details
About Michael Shanko

Proven track record across diverse sectors including high tech, finance, utilities, supply chain and pharma. I specialize in driving business transformations and technological advancements. My expertise spans technology strategy, risk management, compliance, cybersecurity, and governance, ensuring organizational resilience and success.Adept at operational excellence, budget management, and team leadership, I excel in driving efficiency, cost reduction, and strategic goal achievement. Skilled in SaaS transformation, modernization, and business intelligence, I've navigated complex transitions like mergers and acquisitions, consistently driving growth and market leadership. Committed to transformative servant leadership, I prioritize mentorship, process improvement, and sustainable development for personal and professional growth for myself and my teams.● Spearheaded global business transformation and technology rationalization at Blue Yonder, facilitating a seamless transition to remote work during COVID-19.● Led POS stabilization and modernization at AMERCO-U-Haul, enhancing cybersecurity and modernizing services across 2,100+ locations, reducing operational risk.● Championed automation and continuous improvement at Silicon Valley Bank, advancing operations through automation and machine learning, resulting in significant revenue growth.● Directed technology strategy and implementation at Consumers Energy, enhancing customer engagement and efficiency, leading to industry recognition.● Led operations and strategic M&A at Pfizer across the Americas, contributing to global process standardization and the company's success.● Managed IT service delivery at American Water, driving technology investments across multiple locations, securing significant annual savings.● Implemented comprehensive risk mitigation, compliance, cybersecurity, and regulatory strategies across all roles, significantly boosting organizational resilience and governance.● Demonstrated executive and servant leadership, emphasizing operational excellence, procurement efficiency, and change management, preparing for future leadership roles.Core Competencies:● Executive Leadership, Servant Leadership● Business Transformation & Application Development● Global Strategic Sourcing & Procurement● Risk Mitigation● Compliance● Cyber Security Strategy● DevOps, SecOps, FinOps● Strategic Decision Making● Board Engagement

Michael Shanko's Current Company Details
National Academy of Sports Medicine (NASM)

National Academy Of Sports Medicine (Nasm)

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Technology Executive | CIO | CTO | Servant Leader | Visionary
Michael Shanko Work Experience Details
  • National Academy Of Sports Medicine (Nasm)
    Chief Information Officer
    National Academy Of Sports Medicine (Nasm) Aug 2024 - Present
    Gilbert, Arizona, Us
    Executive leadership for all aspects of Information Technology strategy, product development, process transformation and support.
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  • Blue Yonder
    Svp, Chief Information Officer
    Blue Yonder Jun 2021 - Aug 2024
    Scottsdale, Arizona, Us
    Executive Leadership accountable for oversight of Business Value Centric technology and Global Strategic Sourcing & Procurement organizations.● Integrated acquisitions and mergers, establishing operational frameworks across APAC, EMEA & Middle East, expanding global footprint and operational capacity.● Established a Technology Steering committee to align IT investments with strategic business objectives.● Led initiatives to boost product profit margins, establish a customer advisory board, and elevate Customer Experience.● Migration of ERP, CRM, HRIS processes to SaaS based solutions.● Spearheaded a transformative initiative in application modernization and SaaS transformation leveraging Azure cloud services, resulting in enhanced operational efficiency and innovation.● Overhauled contract management and revenue systems, integrating Salesforce, Conga CLM, Apptus CPQ, Marketo, and Gainsight, streamlining processes and accelerating product/service delivery.● Pioneered secure cognitive AI frameworks, creating self-service bots for HR, IT, Security, and Legal departments, automating routine tasks and inquiries, resulting in significant efficiency gains and operational agility.
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  • Blue Yonder
    Vice President, Network & Operations
    Blue Yonder Sep 2019 - Jun 2021
    Scottsdale, Arizona, Us
    ● Spearheaded IT strategies and orchestrated the development of a global business continuity plan amid Covid-19, ensuring uninterrupted operations and a seamless transition to remote work worldwide.● Enhanced IT infrastructure resilience through application modernization, SaaS transformation, and Azure cloud adoption, while navigating IPO readiness and regulatory compliance.● Implemented remote work technologies swiftly, establishing robust incident response protocols for uninterrupted global operations and workforce resilience.
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  • U-Haul International, Inc
    Vice President, Infrastructure & Cyber Security
    U-Haul International, Inc May 2018 - Oct 2019
    Phoenix, Az, Us
    Executive leadership with accountability for all aspects of Infrastructure, Infrastructure Security, Enterprise Architecture, IT Service Management and Project Management at AMERCO, U-Haul and subsidiaries.● Enhanced infrastructure and cybersecurity frameworks, overseeing a comprehensive uplift across 2,100+ locations and 2 data centers. Supported diverse portfolios in manufacturing, retail, real estate, insurance, and financial services, leading to notable improvements in operational risk management and modernization of POS applications.● Spearheaded the deployment of Office 365 for 30,000+ team members and led the transformation of POS applications to a SaaS model on Azure, significantly enhancing communication, scalability, and reliability.● Led the modernization of POS applications to SaaS in Azure, integrating with private cloud solutions, resulting in improved reliability, enhanced productivity, and PCI compliance. Implemented corporate risk maps to enhance operational and cyber risk management, significantly improving security posture for 30,000+ employees and 1,800 affiliates, which entailed store, network, PCI, and application modernization.● Established DevOps and SRE organizations, incorporating CI/CD processes to streamline development and operational efficiency. Sponsored the "Store of the Future" initiative, driving significant architectural upgrades and system enhancements, achieving enhanced integration and operational excellence.Major initiatives include digital transformation, customer value initiative, flexible, scalable application hosting architecture, next generation service center, Point of Sale platform optimization, operational foundations, enterprise collaboration suite (Office 365), IT governance and compliance.
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  • Silicon Valley Bank
    Sr. Director, Continual Improvement, It Engineering & Operations
    Silicon Valley Bank May 2016 - May 2018
    Santa Clara, Ca, Us
    ● Spearheaded automation and machine learning projects to streamline operations, enhance compliance, and improve financial efficiency, contributing significantly to the bank's growth and operational excellence. Managed resources for continual improvement and automation across multiple locations with a dedicated team.● Launched Mobility Enablement program integrating various solutions, leading to enhanced revenue generation, sales, marketing, and customer satisfaction through improved operational efficiency and market responsiveness.● Facilitated a partnership with sales & marketing to refine the delivery lifecycle, contributing to significant annual top-line growth using a new process & staffing model that optimized resource allocation & accelerated product delivery.● Initiated an enterprise-wide Automation & Machine Learning strategy to expedite market delivery, ensure compliance, and improve financial operations, resulting in significant enhancements in process automation, increased infrastructure agility, and refined global sourcing strategy.● Microsoft Dynamics 365 implementation for global CRM● Successfully retired and re-platformed the Core Banking System to operate in a multi-cloud environment, closing data centers and introducing cost savings.
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  • Consumers Energy
    Executive Director Technology Strategy & Management
    Consumers Energy Nov 2014 - May 2016
    Jackson, Michigan, Us
    Evolution of the IT organization, focusing on pursuit of Customer Satisfaction, Safe & Excellent Operations, Engaged Employees and Speed to Market. Execution of strategic vision for Consumer's Energy leading breakthrough initiatives such as Customer Value Initiative, Data Driven Decisions, and Grid Modernization.Michael's leadership provided extensive marketing and organizational change focus in the delivery of new capabilities affording the company to stabilize, modernize, optimize then reinvest savings in business innovation.● Oversaw a comprehensive portfolio of technology solutions, enhancing business intelligence, enterprise architecture, and IT service management, managing resources and a large team. Directed efforts to modernize SAP application landscape, infrastructure, and implement cutting-edge technologies, impacting operational excellence and customer satisfaction.● Directed a diverse team, fostering a collaborative environment that encouraged innovation, skill development, and high performance across various IT and business applications.● Implemented an "IT as a Service" model, incorporating cloud strategies and converged infrastructure, improving stakeholder satisfaction, and accelerating agility and responsiveness to market demands.● Spearheaded the "Get to Good" program, emphasizing compliance, customer satisfaction, and employee engagement, achieving targets and markedly improving satisfaction ratings.● Executed upgrade of on-premise SAP environment to SAP HANA, leveraging converged infrastructure and public cloud solutions.● Established the Enterprise Architecture organization, Governance Board, delivering comprehensive business capability & supporting technology roadmaps aligned with corporate strategy.● Initiated an End User Experience & Mobility Enablement program, improving IT-business interactions, supporting flexible working arrangements, and increasing commitments to employees & external customers.
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  • Consumers Energy
    Executive Director, Infrastructure & Cyber Security
    Consumers Energy Oct 2012 - Nov 2014
    Jackson, Michigan, Us
    Leading IT Service Management, all aspects of Infrastructure and Cyber Security planning, delivery, design and managed operations. Accountability for IT and IT Security compliance and regulations. Program lead for Consumers Energy's Stability program focused on improving reliability of key business processes and achieving predictable service delivery. Program entails process engineering, architectural roadmaps, addressing technical obsolescence, archiving, HA/DR organizational optimization and Integration of operations management spanning SAP, critical applications and critical infrastructure.
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  • Pfizer
    Operations Delivery Lead - Amer Region
    Pfizer Oct 2010 - Nov 2012
    New York, New York, Us
    Directing all aspects of infrastructure operations inclusive of LAN, WAN, Voice, Application Hosting, Storage, Messaging and Directory Services across Pfizer’s North and South American territories. Defining global process and organizational change for IT Operations, IT Service Management and Pfizer’s migration to an ITIL based Plan – Build – Run model. Financial accountability for operational spend totaling in excess of $178mm.Global stakeholder and service management including ownership of outsourced services via HP providing IT services to 43 countries. Leading a team of 8 managers supporting over 500 global resources and up to 90,000 clients. Primary responsibility for global incident management and problem management process. Driving continual service improvement and operational excellence through stakeholder management and governance in a highly federated IT organization.
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  • American Water
    Director, It Client Services
    American Water Feb 1999 - Jun 2010
    Camden, Nj, Us
    Reported to the CIO and managed the ITIL Service Support and Service Delivery processes which included Change Control, Incident/Problem Management, Financial Management, Training and Business Analysis, Stakeholder & Client Relationship Management. Responsible for operations, engineering and planning of Voice, Data and Server infrastructure. With a team of 71 employees and $21m in annual spend.
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  • College Misericordia
    Technical Support Coordinator
    College Misericordia Jul 1996 - Feb 1999
    Dallas, Pa, Us
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Michael Shanko Skills

It Strategy It Management Itil Process Improvement Integration Vendor Management It Service Management Change Management Business Process Improvement Leadership Outsourcing Program Management Business Process Business Analysis Disaster Recovery It Operations Strategy Security Crm Project Planning Data Center Incident Management Software Documentation Enterprise Architecture Strategic Planning Customer Service Infrastructure Visio Requirements Analysis Service Delivery Governance Networking Service Design Service Operations Sdlc Pmp Business Intelligence Managed Services Project Portfolio Management Pmo Human Resources Customer Relations Operations Management It Outsourcing Executive Management Service Management Contract Negotiation Servers It Governance Vendor Relations

Michael Shanko Education Details

  • Harvard Law School
    Harvard Law School
    Executive Negotiations
  • Liberty University - Mu
    Liberty University - Mu
    Management Information Systems

Frequently Asked Questions about Michael Shanko

What company does Michael Shanko work for?

Michael Shanko works for National Academy Of Sports Medicine (Nasm)

What is Michael Shanko's role at the current company?

Michael Shanko's current role is Technology Executive | CIO | CTO | Servant Leader | Visionary.

What is Michael Shanko's email address?

Michael Shanko's email address is mi****@****ail.com

What is Michael Shanko's direct phone number?

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What schools did Michael Shanko attend?

Michael Shanko attended Harvard Law School, Liberty University - Mu.

What are some of Michael Shanko's interests?

Michael Shanko has interest in Mixed Martial Arts, Fitness, New Technology, Privot Pilate.

What skills is Michael Shanko known for?

Michael Shanko has skills like It Strategy, It Management, Itil, Process Improvement, Integration, Vendor Management, It Service Management, Change Management, Business Process Improvement, Leadership, Outsourcing, Program Management.

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