Shanky Gupta Email and Phone Number

-- Solution Engineering & Delivery Division and DevOps Consultant.o Working in Culturally Agile Delivery Methodology through Dedicated Program Delivery teams. I serve as Product Owner(PO) in Agile team.o Handling Projects and Infrastructure Engineering engagements that requires IT Infrastructure and design. o Consultancy for Project Carter design, Service Level Diagram using Visio, Servers Provisioning and Setup, DR and HA solutions and consultancy, Storage(SAN and NAS) design… Show more -- Solution Engineering & Delivery Division and DevOps Consultant.o Working in Culturally Agile Delivery Methodology through Dedicated Program Delivery teams. I serve as Product Owner(PO) in Agile team.o Handling Projects and Infrastructure Engineering engagements that requires IT Infrastructure and design. o Consultancy for Project Carter design, Service Level Diagram using Visio, Servers Provisioning and Setup, DR and HA solutions and consultancy, Storage(SAN and NAS) design, Network, F5 Big IP Load Balancing and Firewall consultancy and design, Application solutions and implementation.o Server Room Infrastructure Design engagements and operations handling.o Requirement gathering from clients, work with Scrum master in designing project Charters, and cost estimation using ICE tools, Creating SLD using Visio and Providing work directions via designing Engineering service Design and creating Catalog forms to different teams involves Network, Firewall, Applications management, Operation and Incident management team.-- DevOps consultant.o Part of Core Pilot team on Infrastructure as a Code (IAC) team which adopts devops methodologies for continuous delivery for various projects.o Design Infrastructure Automation using Terraform scripts for provisioning Server farms via VMware Vrealize and AWS.o Performing Day2 task using Chef cookbooks and design recipes and leveraging wrapper cookbook for override attributes and changes.o Creating Jenkins pipeline jobs for automated deployments to nodes.o Write Chef InSpec for auditing and continuous code compliance using ruby and power shell.o Containerized solution design and end to end delivery of projects with Docker and Openshift technologies.o GIT branching and merging for source code management.o Creating blogs and knowledge materials on Infrastructure as Code adoption and delivery on Company’s knowledge base Platforms. Show less

o Application and Secure Infrastructure Management with Extensible Web hosting Support and serving over 1000 websites both static and Dynamic Client across the Geography includes US, EMEA, APAC regions. Providing them Clustered Web Hosting in highly Secured Infrastructure.o With different Technologies like LAMP, MariaDB and Oracle, Application products like Weblogic and Tomcat and JBOSS servers, Samba, NFS, SawMills. Proxy Balancers for connectivity.o High Availability and Disaster… Show more o Application and Secure Infrastructure Management with Extensible Web hosting Support and serving over 1000 websites both static and Dynamic Client across the Geography includes US, EMEA, APAC regions. Providing them Clustered Web Hosting in highly Secured Infrastructure.o With different Technologies like LAMP, MariaDB and Oracle, Application products like Weblogic and Tomcat and JBOSS servers, Samba, NFS, SawMills. Proxy Balancers for connectivity.o High Availability and Disaster Recovery planning and execution and ensuring RPO, RTO, WRT with SLA met and delivered. Perform testing with Network Team and product teams and successful fail-over and fail back to production.o Following ITIL Frameworks like Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement and Best Practices like Incident Management, Major Incident Management using Service Now Ticketing System.o Change Management Process, both In scope and Out of Scope and different Change Management Role and Phases. Handling Emergency Changes and Attending Daily CAB Meeting and Reporting in Service Now and Chasing CAB approvals for each RFC which is integrated with Change Approval Work flows.o Creating and Reviewing Knowledge Articles on Integrated Methodology of Knowledge Centered Support (KCS) adopted by Project. Show less

Hosting and production support for Websites, Micro Sites, & Applications, leading the projects and Infrastructure design and solution's with end to end deliveryHandling multiple security issues reported during Vulnerability assessment and analysing and mitigating threats, ensure project readiness and moving to steady state.Supporting various Technologies like LAMP environments, Weblogic 10.3 & 12c, AEM, Tomcat & EAP Jboss, IIS, Sitecore and SDL Tridion, Wordpress CMS, MS SQL and MySQL… Show more Hosting and production support for Websites, Micro Sites, & Applications, leading the projects and Infrastructure design and solution's with end to end deliveryHandling multiple security issues reported during Vulnerability assessment and analysing and mitigating threats, ensure project readiness and moving to steady state.Supporting various Technologies like LAMP environments, Weblogic 10.3 & 12c, AEM, Tomcat & EAP Jboss, IIS, Sitecore and SDL Tridion, Wordpress CMS, MS SQL and MySQL databases.Automating jobs using bash scripts.Working experience in ITIL concepts and Incident/Problem/Change/Release Management process.Installation, Administration and Managing the Monitoring tools like Nagios XI, OpsView, Zabbix, VMware HYPERIC tools. And installing and Configuring Servers and Services monitoring on Client and Project based requirements.Supporting and Managing OS Linux (Redhat 5.5, 6, 7.2) and Ubuntu 12.4 LTS, Debian, Windows Server 2012 R2, 2016.Service Desk lead and handled complete NOC operation and designing monitoring solutions and documentation and technical lead for team of 8 people providing end to end support and triaging production issues. Show less