Deepak Shanmugam Email and Phone Number
Deepak Shanmugam work email
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Deepak Shanmugam personal email
Experienced Operations Manager with expertise in Category growth, Community building, Product launch, Efficient workflow development and Employee management to realize operational targetsAlumnus From National Institute of Technology, Trichy (MBA). Public Relations Coordinator for Department of Management Studies, NITT (2017-2019).Finalist at Atmel Embedded Design Contest-2015 and Intel Road Show 2016- Top 100
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Senior Manager - Strategic PartnershipsPorter Jul 2024 - PresentBengaluru, Karnataka, India- Striking strategic partnerships to ramp up EV supply for 2-wheeler category- Developing EV strategy for 2w within Porter- Partnering with product team to influence product roadmap towards solving for EV category PMF & driving ICE EV transformation- Overseeing operational performance of various EV partners & partner with the operations team in delivering partner NPS for EV -
Manager - New InitiativesSharechat Sep 2023 - Jun 2024Bengaluru, Karnataka, India- Led the successful implementation of ShareChat Jobs with Near You feed, optimising local business targeting and maximising revenue.- Collaborated with internal stakeholders and leadership team on PnL accounting, and customer management, ensuring key metrics (NPS, CSAT, SLA, Account Retention) were met.- Ensured successful delivery by collaborating with language owners and cross-functional teams, effectively mitigating risks.- Resolved bottlenecks, managed escalations, and balanced trade-offs by data-driven analysis of launch performance.- Provided ad-hoc support and analysis to senior leaders on strategy documents and research requests.- Led SMB Revenue Project - SABP, identifying opportunities to drive revenue from existing users, maximising ARPU. -
Associate Manager - Category Business UnitSharechat Sep 2021 - Sep 2023Bengaluru, Karnataka, India- Responsible for driving the overall content strategy & creator operations for the News category and ensuring growth across all 15 languages- Built a strong original content creator ecosystem, resulting in a 260% increase in user engagement through High Quality Content.- Worked closely with multiple stakeholders to ensure that the content is relayed in the most engaging format.Stakeholders include external PGC partners and internal cross functional teams - Product, Growth & Business Development Teams- Regular content quality analysis, data analysis and quantitative insights from key metrics; researching, analysing & leveraging consumer trends- Devising strategies and implementing multiple new projects as a category lead for the betterment of the category as well as to compete with the competitors- Driving the team towards achieving metrics for weekly and quarterly goals- Managing operations, performing capacity and resource analysis- Deep diving into the numbers to make data-driven decisions and find scalable solutions to implement process improvements- Developed SOPs and implemented CIP, minimising TAT, improving badging process by 158%, and reducing churn by 75%. -
Manager - Community OperationsInshorts Oct 2019 - Sep 2021Noida Area, India- Built and led the community’s journey right from the launch of Public app, a location based social network app, across all the districts in Tamil Nadu - Identified relevant partners to build communities across the state, trained them - Spearheaded the operational target of 2000+ short videos from 350+ partners on day to day basis- Dive deep into the numbers to make data-driven decisions and find scalable solutions to implement process improvements - Analysed and improved user retention of the application through targeted approach, ensuring quality compliance- Created dashboards and monitored the partner performance on a day to day basis- Led a team of Executives, performed weekly pipeline reviews, side by side observations and daily huddles to ensure all the team members are performing at their highest potential -
Assistant Manager - Direct MarketingMahindra Finance Jul 2019 - Sep 2019Madurai, Tamil Nadu, IndiaAs an Assistant Manager at Mahindra Finance under Direct marketing vertical, I drove a number of key on ground Direct contact initiatives with the aim of retaining existing customers and increasing the share of wallet, acquiring new customers through referral programs, strengthening customer relationship through customer retention program, setting up campaigns, village visits, customer meets, cross selling of products and other direct marketing activities at Madurai Division, Tamilnadu. -
Data Analyst InternVespa Analytics And Consulting May 2018 - Jun 2018Bengaluru, Karnataka, IndiaDetermined the fraudulent entries using Python Created an API using Flask to analyze the sentiment of the input text using nltk in pythonSummarized and determined the keywords of the given text entries using nltk in python
Deepak Shanmugam Skills
Deepak Shanmugam Education Details
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Marketing, Operations And Data Analaytics -
Electronics And Communications Engineering -
School Education
Frequently Asked Questions about Deepak Shanmugam
What company does Deepak Shanmugam work for?
Deepak Shanmugam works for Porter
What is Deepak Shanmugam's role at the current company?
Deepak Shanmugam's current role is Porter | Ex-Sharechat | Ex- Inshorts | NIT Trichy.
What is Deepak Shanmugam's email address?
Deepak Shanmugam's email address is de****@****rts.com
What schools did Deepak Shanmugam attend?
Deepak Shanmugam attended National Institute Of Technology Tiruchirappalli, Easwari Engineering College(Srm Group), Holy Family Convent Matriculation Higher Secondary School.
What skills is Deepak Shanmugam known for?
Deepak Shanmugam has skills like Microsoft Office, Photoshop, Photography, Research, Image Editing, Computer Hardware Troubleshooting, Management, Data Analysis, Windows, Microsoft Excel, Microsoft Powerpoint, Microsoft Word.
Who are Deepak Shanmugam's colleagues?
Deepak Shanmugam's colleagues are Magdum Khan, Eslavath Ravindar, Deva Bhai, Amit Rajput, Manan Vora, Mohit Gulabani, Rohin Katoch.
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