Shanmugapriya Rajendiran Email & Phone Number

Coimbatore, Tn, In

Coimbatore, Tamil Nadu, India

Coimbatore, Tamil Nadu, India

-> Product management: Responsible for selecting, sourcing, and managing the products. This includes researching new products, negotiating with suppliers, and ensuring that products are of high quality and meet customer expectations.-> Marketing and sales: Responsible for developing and executing marketing and sales strategies to drive traffic to their social media, ecommerce website and generate sales. This includes creating and managing marketing campaigns, developing and implementing pricing strategies, and providing customer service.-> Warehousing and fulfillment: Responsible for storing and shipping products to customers. This includes managing inventory levels, packing and shipping orders, and tracking shipments.-> Customer service: Responsible for providing excellent customer service to customers. This includes answering customer questions, resolving customer complaints, and processing returns and refunds.

Chennai, Tamil Nadu, India

-> Engage with Subject matter experts, Product Owner, Business Experts, sales team, Software Engineers to understand business needs and identify appropriate solution in continuous product enhancement based on the market need-> Participated in client demos and RFPs submission -> Perform market research and competitor analysis for product improvement -> Meeting wider BA community to carry out requirement/functional sessions.-> Conduct design thinking workshops to identify the needs and bottlenecks of the users.-> Managing and Conducting training session for BA s -> Helped in setting up Business documentation process -> Training requirements gathering process using workshops, interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, user stories, scenarios, task and workflow analysis, prototyping, focus groups, and use cases.-> Setting up the knowledge base for the business requirements process (Requirement gathering, BPM, documentation, CRs, Release, user manual till signoff phase)

Chennai, Tamil Nadu, India

-> Involved in process mapping and client solution consulting -> Presenting the product demos and understanding client requirements -> Gathering / Analyzing requirements using workshops, interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, user stories, scenarios, task and workflow analysis, prototyping, focus groups, and use cases.-> Make initial presentations to key decision makers effectively on the capabilities, credentials and support delivery methodologies.-> Prepare Business requirement document and Functional specification document, System Specification, product roadmap, Product backlog-> Managing product roadmap and product backlog -> Cross functional team presentation of system requirements -> Involved in business user Testing., UAT process and product signoff -> Have complete knowledge on End to End product life cycle -> Prepare and track the Project plan -> Resource allocation / WBS preparation using MS Project -> Monitoring project risks and scope creep to identify potential problems and proactively identifying solutions to address them in advance.-> Escalating promptly any issues that may impact operations.-> Producing stage plans, highlight reports, risk logs, requests for change etc-> Providing strategic direction during the implementation stages.-> Monitoring staff & team performance-> Ensure the concurrence from all project stake holders / client and getting signoff from the client

Chennai, Tamil Nadu, India

-> Presenting the product demos and understanding client requirements -> Involved in process mapping and client solution consulting -> Gather requirements of the work flow (BPM, FSD and Prototypes) with business users by conducting requirement gathering sessions by document analysis and the interviews-> Make initial presentations to key decision makers effectively on the capabilities, credentials and support delivery methodologies.-> Prepare Business requirement document and Functional specification document, System Specification, product roadmap, Product backlog-> Managing product roadmap and product backlog -> Cross functional team presentation of system requirements -> Involved in business user Testing., UAT process and product signoff -> Have complete knowledge on End to End product life cycle -> Prepare and track the Project plan -> Resource allocation / WBS preparation -> Monitoring project risks and scope creep to identify potential problems and proactively identifying solutions to address them in advance.-> Escalating promptly any issues that may impact operations.-> Producing stage plans, highlight reports, risk logs, requests for change etc-> Providing strategic direction during the implementation stages.-> Monitoring staff & team performance-> Ensure the concurrence from all project stake holders / client and getting signoff from the client

London, England, United Kingdom

-> Managing the product road map-> Managing product development process in collaboration with the cross functional team.-> Analyse complex business problems and provide data-driven solutions and recommendations to improve processes, systems, and strategies.-> Continuously identify opportunities for process improvement and contribute to the enhancement of best practices within the organization.-> Helped in setting up the business process and played major role in getting the ISO certification -> Day to day management of change requests in relation to the project plans to ensure agreed deadlines are met.-> Weekly reports to be produced for the project heads showing progress against outstanding milestones, status, resource requirements, issues, risks and dependencies

Chennai, Tamil Nadu, India

-> Defining the product scope, vision and roadmap with help of SME s -> Gather, manage and prioritize customer requirements and managing the product road map-> Managing product development process in collaboration with the cross functional team.-> Requirement Elicitation and Analyzing requirements using workshops, interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, user stories, scenarios, task and workflow analysis, prototyping, focus groups, and use cases.-> Business Process Modelling - Create process maps, flowcharts, and diagrams to visually represent current and future business processes, identifying areas for improvement and efficiency using MS Visio, Draw.io-> Mapping of Customer Business flow with the product -> Documentation -Prepare clear and comprehensive requirement documents, such as Business Requirement Documents (BRD),Functional Requirement Documents (FRD), RTM and User Stories.-> Stakeholder Communication - Effectively communicate with stakeholders, including business users, project managers, developers, and QA teams, to ensure a shared understanding of requirements and project progress.-> Designing wireframe, process flow, use case and user stories , UI/UX and mock screens and getting signoff from the customers -> Analyze complex business problems and provide data-driven solutions and recommendations to improve processes, systems, and strategies.-> Collaborate with Quality Assurance (QA) teams to define test cases and ensure that the delivered solution meets the specified requirements.-> Participated in UAT session and product launch -> Continuously identify opportunities for process improvement and contribute to the enhancement of best practices within the organization.->Our client received the 'Outstanding Student Service Team award' granted by Times Higher Education – UK for our product

India

-> Conduct interviews and surveys to gather requirements from stakeholders. Defining the project scope -> Responsible for requirement gathering and preparing BRDs, SRS and FRD-> Have knowledge in understanding defective work flow, gap analysis and SDLC-> Translating SRS into FSD Project Prototyping uisng MS Visio, draw.io & obtaining client Signoff-> Ensuring the technical team that the requirements are clear and needs to provide the link between the customers, development team regarding software functionality, throughout the project development lifecycle.-> Ensuring the product meets the requirement-> Perform manual testing, Unit Testing, Functional Testing, Usability, DB testing SQL ->Preparation of Defect Report and logging defects in JIRA

Puducherry, Puducherry, India

-> Conduct interviews and surveys to gather requirements from stakeholders.-> Write and review business requirements documents.-> Develop and test business process maps and data flow diagrams.-> Work with developers to implement solutions and test their functionality.-> Train users on new systems and processes.-> Provide support to stakeholders after the project has been implemented.

Master Of Business Administration - Mba, Finance And Marketing, 7.2

B.Com, Foreign Trade