Shanna Badders Email & Phone Number

Lancaster, Pennsylvania, United States

• Facilitated comprehensive monthly instruction for a diverse group of jobseekers in Lancaster County, covering key aspects of professional development such as Resume Writing, Transferrable Skills, Salary Negotiations.
• Cultivated positive relationships and delivered exceptional customer service, guiding participants in identifying career interests and exploring educational opportunities.
• Assigned career/occupational clusters to OSY and WIOA clients, meticulously tracking student progression.
• Implemented strategic processes that resulted in a remarkable 25% increase in workshop attendance within one month by removing barriers for jobseekers.
• Effectively managed a WIOA-required online education program, elevating participant completion rates from 67% to 80% through consistent follow-up and engagement.
• Provided adept case management and career counseling to individuals seeking training for career advancement or retention.

York, Pennsylvania Area

• Led a team of 5 instructors across 8 counties in South Central Pennsylvania, ensuring efficient operations and high-quality training delivery.
• Spearheaded a highly successful virtual customer service boot camp, resulting in the attainment of an industry-recognized credential by over 70 graduates.
• Provided comprehensive support to EARN participants, enabling their professional development and achieving an impressive 60% placement rate.
• Developed engaging presentations and instructional material for esteemed organizations such as CareerLink, WIAO, and EARN programs.
• Actively contributed to the advancement of the South-Central Workforce Board's virtual training vision through Zoom, before the onset of the COVID-19 pandemic.

York Campus - Baltimore School Of Massage

• Placed graduates in jobs directly related to their field of study and met ACCSC benchmarks.
• Conducted student/graduate follow-up counseling and provided instruction on resumes, job interviews, goal setting, and available job opportunities.
• Developed and delivered engaging massage therapy courses, incorporating the latest industry techniques and standards.
• Provided hands-on training in various massage modalities, ensuring students gained practical experience.
• Conducted classes covering anatomy, physiology, and massage therapy principles.
• Implemented student assessment methods to evaluate comprehension and skill proficiency.

York Campus -Baltimore School Of Massage

Lacey, Washington

Seattle, Washington

Bachelor Of Science - Bs, Psychology, 3.95

Activities and Societies: Member of PSI CHI International Honor Society in Psychology Member of Tau Sigma National Honor SocietySumma Cum.

Career Training Certificate/Diploma, Massage Therapy/Therapeutic Massage, 4.0

Training in the field of Massage with a clinical focus.

Associate'S Degree, Bible/Biblical Studies, 3.65