Shanna Badders Email & Phone Number

Lancaster, Pennsylvania, United States

• Facilitated comprehensive monthly instruction for a diverse group of jobseekers in Lancaster County, covering key aspects of professional development such as Resume Writing, Transferrable Skills, Salary Negotiations, and more.• Cultivated positive relationships and delivered exceptional customer service, guiding participants in identifying career interests and exploring educational opportunities. • Assigned career/occupational clusters to OSY and WIOA clients, meticulously tracking student progression.• Implemented strategic processes that resulted in a remarkable 25% increase in workshop attendance within one month by removing barriers for jobseekers. • Effectively managed a WIOA-required online education program, elevating participant completion rates from 67% to 80% through consistent follow-up and engagement.• Provided adept case management and career counseling to individuals seeking training for career advancement or retention.• Formulated and executed personalized career plans for jobseekers contributing to their individual success.

York, Pennsylvania Area

• Led a team of 5 instructors across 8 counties in South Central Pennsylvania, ensuring efficient operations and high-quality training delivery.• Spearheaded a highly successful virtual customer service boot camp, resulting in the attainment of an industry-recognized credential by over 70 graduates.• Provided comprehensive support to EARN participants, enabling their professional development and achieving an impressive 60% placement rate.• Developed engaging presentations and instructional material for esteemed organizations such as CareerLink, WIAO, and EARN programs.• Actively contributed to the advancement of the South-Central Workforce Board's virtual training vision through Zoom, before the onset of the COVID-19 pandemic.

York Campus - Baltimore School Of Massage

• Placed graduates in jobs directly related to their field of study and met ACCSC benchmarks.• Conducted student/graduate follow-up counseling and provided instruction on resumes, job interviews, goal setting, and available job opportunities.• Developed and delivered engaging massage therapy courses, incorporating the latest industry techniques and standards.• Provided hands-on training in various massage modalities, ensuring students gained practical experience.• Conducted classes covering anatomy, physiology, and massage therapy principles.• Implemented student assessment methods to evaluate comprehension and skill proficiency.• Offered individualized guidance and feedback to enhance student performance and ensure a high level of competence.• Managed student accounts using Campus Vue software as a Bursar and Career Services Advisor.• Achieved loss reduction by revamping inventory distribution processes.

York Campus -Baltimore School Of Massage

Lacey, Washington

Seattle, Washington

Bachelor Of Science - Bs, Psychology, 3.95

Activities and Societies: Member of PSI CHI International Honor Society in Psychology Member of Tau Sigma National Honor SocietySumma Cum.

Career Training Certificate/Diploma, Massage Therapy/Therapeutic Massage, 4.0

Training in the field of Massage with a clinical focus.

Associate'S Degree, Bible/Biblical Studies, 3.65