Shanna Carter, Pmp Email & Phone Number

Develop, implement, and manage comprehensive program plans, including scope, timelines, resource allocation, and budget management.Manage program budgets, track expenses, and report on financial performance to senior leadership.Drive continuous improvement by identifying opportunities to streamline processes, improve efficiency, and implement best practices.

Washington, DC

- Manage the life cycle of the FERC Network Modernization projects.- Manage SharePoint projects and enhancements.- Managed and worked on the delivery of key projects including: transition the Cloud Mail solution from Google to Office 365 and deployment multi-factor authentication in support of the of the agency-wide Homeland Security Presidential Directive.

Rockville, MD

• Conducted client meetings to develop business and system requirements, and review documentation and system mock-ups.
• Developed and reviewed Use Case Specifications, Concept of Operations, User Manuals, Change Requests, Project Charters, Project Process Agreements, System/Software Requirements Specifications, and Training documents.
• Facilitated documentation review.
• Managed and tracked requirements using SpiraTeam.
• Edited, formatted, reviewed and produced technical and business Requests for Proposals and Requests for Information.
• Conducted interviews for Technical Writers.

Bachelor Of Arts - Ba, English Language And Literature/Letters

Certificate, Mba Essentials

Artificial Intelligence Strategy