- Welcoming customers with a warm and professional demeanor.- Proactively preparing for incoming aircraft arrivals.- Collaborating with the line service team to surpass customer service expectations.- Managing invoicing procedures for provided services to both customers and pilots.- Documenting customer preferences and creating personalized service - Offering concierge assistance to pilots and clientele, such as arranging reservations as needed.- Providing prompt feedback to the company regarding any service lapses or customer issues.- Ensuring the hospitality bar remains well-stocked with snacks and beverages.- Maintaining a tidy work environment, encompassing the front desk, lobby, and all FBO amenities.

Internship compromised of grid-side assistance, supercar photography, and guest services for group + corporate supercar driving experiences as Harris Hill Raceway & Circuit of the Americas in Central Texas for Longhorn Racing Academy