Description:★ Oversaw Customer Success, supervising nine direct reports in the Implementation and Customer Success teams in the United States and EMEA. Also works with teams in the Asia Pacific and with the CAD team in Romania.★ Engages with clients spanning global real estate firms that include CBRE, JLL, and CW.★ Deployed the GuideCX client implementation and onboarding platform, including integration with Salesforce and Jira.★ Successfully mapped the implementation customer journey for the company’s SiQ space planning application and Serraview space optimization solution, and lowered the implementation cycle for SiQ from 90 days to one day, working with the Sales, Product Documentation, and Product Engineering teams.★ Created an onboarding plan for new employees to familiarize them with the SiQ and Serraview applications.★ Developed a customer journey that enabled the team to double retention every quarter in 2021, translating to $2M.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT SPACEIQSpaceIQ develops IWMS software solutions that address real estate optimization and forecasting, workplace management and planning, and employee coordination and experience. SpaceIQ is backed by JMI Equity & Thoma Bravo.

Description:★ Responsible for the management of facilities and corporate real estate in the United States and abroad, encompassing the campus in American Fork as well as sites in London, Sydney, and Tokyo.★ Led the selection of workplace management software, oversight of construction projects, and contributions to the company’s Return to Work strategy during the COVID pandemic.★ Directed construction projects with budgets ranging from $60,000 to $100,000, achieving all milestones and deliverables on time and within budget.★ Oversaw a steering committee exploring strategies to enable a return to the office during the COVID pandemic while safeguarding the health and welfare of all employees. Conducted four trial programs prior to reopening.★ After pivoting to a remote work model, eliminated in-office food and facilities services to save $4.1M and produced over $60,000 in savings by decommissioning a 25,000-square-foot building.★ Generated over $1M in savings from the American Fork campus along with recommending improved space utilization practices.★ Executed a project to build a conference room for the executive leadership team, influencing decisions on design, construction, and the selection of A/V components.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT DOMODomo provides a fully mobile, cloud-based operating system that enhances existing data warehouses, data lakes, and business intelligence tools.

Description:★ Hired by a company based in Israel to manage corporate real estate in the United States, including sites in Tennessee, Texas, Arkansas, and Louisiana. Worked with Procurement to source and manage outside vendors.★ Formulated 5-year capital budgets and developed space planning and utilization recommendations that were submitted to the CEO. Maximized tax incentives through engagements with local government officials.★ Orchestrated the build-out of a new property in Houston, including site identification, lease negotiation, and retention of contractors, as well as the $500K relocation of employees and $1.5M reconstruction of a facility in Big Springs, Texas.★ Created a Microsoft SharePoint site for facility onboarding, as well as a ServiceNow portal to handle corporate facility requests.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT DELEK US HOLDINGS INC.Delek US Holdings is a downstream energy company with assets in petroleum refining, logistics, convenience store retailing, and renewables.

Description:★ Advanced from an initial role as the Executive Assistant to the Vice President of International to a position supporting the new Chief Executive Officer, assisting in the creation of a 156-page Board Deck.★ Led a project to implement the FRM Solutions lead management software, provided support for international franchise candidates, and onboarded four C-level executives.★ Worked with international sales team members in Shanghai, Delhi, France, Canada, Miami, and Mexico, and assisted in the company’s entry into the Brazilian market.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT CKE RESTAURANT HOLDINGSCKE Restaurant Holdings owns, operates, and franchises over 3800 Carl’s Jr. and Hardee’s restaurants across 44 states and in 40 countries.

Description:★ Promoted multiple times within Eco-Energy.★ In the role of Junior Commercial Scheduler, oversaw the scheduling and delivery of more than 35 million gallons of ethanol to over five sites in the United States by rail and truck. Worked with personnel in plants, terminals, and transportation networks.★ As Facility Manager, coordinated all aspects of an office move and positioned the new facility to be fully functional on Day One. Also established an onboarding program, an asset database, and Eco-Engagement and Eco-Wellness programs.★ As Executive Assistant, supported Chief Executive Officer, managing correspondence, calendaring, meetings, and the logistics of travel. Served as liaison for the parent company in Sao Paulo, Brazil.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT ECO-ENERGYEco-Energy is an integrated biofuel supply chain company.