Shanna Rose Shaffer Email and Phone Number

*Helped run a promotional event for Dannon yogurt! I was confident & lively broadcasting creative announcements across 30 feet! Changed my sales "commercial" to appeal to different customers & maintained great composer transiting from announcing, conversing with customers & closing the sale. *We displayed a flow of team work in that once in a while we “tag teamed” in conversation or helped each other with a “three step” closing process.*When they came over, my team & I conversed with them & our numbers were 217 bulk packets between the 3 of us ladies Friday, 242 with ONLY 2 of us ladies Saturday & over 220 Sunday inside a Costco!! Following week; 340/day, Saturday!*We lifted over 300 bulk boxes of yogurt & were responsible for a huge set up & clean up.My supervisor June Canter gave me great accolades! I showed I was coachable, talented, collaborating & accommodating with a no-problem attitude. We completely sold out of product & early! I simply thought it was a blast wowing the crowd & being amused with how many commercials phrases I could come up with that people enjoyed.

*Responsible for High Sales Volume through Daily Product Presentation” Daily Product Presentation with Client's for the High End Beauty line from Borghese. Acquired Specialized knowledge in Beauty ingredients in day serums & night creams so that women could be more informed of their choices to help them “Honor Their Beauty”.*I initiated conversation with Costco club members, distributed samples when a few were provided, encouraged purchases based on customers skin care regime and recommended products based on their skin type and our conversation. Set-up & breakdown of event.

*Supportive care-giving services: Assisted a woman in the care of her newborn as well as her five year old daughter. House cleaning and other care as needed. *Provided care-services for a disabled veteran through multiple surgeries*Cared for dogs at Doggie Daycare Pet Resort, a temp position. Day to day operations included lodging, kennel cleaning, health checks, play time, and feeding. Also ran my personal pet sitter business this year.*I cared for a mother’s newborn, child & a veteran which now manage their challenges.

*Assisted customers in their selection of various accounts and financial services while cross- selling the Bank’s products and services *Promoted business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services*Processing and boarding direct deposit account lines of credit, discussing and accepting credit applications *Walked through the store aisles with 50 flyers/day, set up a booth outside & gave public announcementsTop Star Ratings for Excellent Customer Service. Recorded Surveys Available Between October 2009 and July 2010 I sold outside commission sales for Santa Cruz Sentinel Newspaper

*Have a confident & commanding understanding of advertising, yellow pages advertising & increased knowledge of sales concepts through their sales certification program*Communicate to businesses the benefits and value of advertising in Valley Yellow Pages*Was a consultant to the customer by making recommendations concerning placement & size of their ad & by helping them understand their choices with a cost comparison analysis*Made cold calls for new & increased business on the phone & in the field*Strengthened long-term relationships, increased assigned advertising revenue & cultivated new businessAwarded Sales Executive of the week for most revenue sold in March, 2009 & also greatest number of contracts sold for in the branch for the quarter ending April, 2009. Increased knowledge of sales concepts through their sales certification program.

*Aggressive, Independent, Business to Business cold calling and prospecting of Territories *Established new relationships at executive levels daily to identify strategic, as well as transactional needs*Exceptional presentation and communication skills, the ability to organize, plan, and execute!*Proven Sales Record through individual achievement, Career Advancement from Associate to Sales Executive as well as vice president acknowledgment for a particularly large saleProven Sales Record through individual achievement, Career Advancement from Associate to Sales Executive as well as vice president acknowledgment for one of few largest contract sales of $1,700 per month at that company branch, August of 2008. High quality training provided from our affiliated, Cisco Systems Sales Training packet. Series sales & technology test were required to enter the company and an additional sales requirement before promotion to Sales Executive from the marketing director.

*Aggressive, Independent, Residential cold calling on previous years ticket holdersIn an attempt to save the business when the “famous” Grandstands were cut*Conducted & represented SJ Grand Prix at off-site events like the San Jose Convention Center where we sold new & existing clients race tickets using a lap top*Exceeded individual company goals by promoting ticket packages However, the race track was in the way of business and with our best Grandstand removed & market conditions we were not able to sustain. http://www.bizjournals.com/sanjose/stories/2007/09/10/daily39.html?page=all

(Asked to come back & help about August ’07. Helped with recruiting needs off & on till 2008*)* Represented Elite Realty to industry partners through increased agents growth* Integral player on Business Development with innovative marketing solutions* Consistently above appointment setting, recruitment expectations* Studied Sales Training provided to real estate agents & “The Law of the Secret”My boss William Tran invited me back & said that I was the best out of all the people he had tried to bring in during my absence with the San Jose Grand Prix!

Assistant to Co-Owner Business Operations & on-site Contractor*Interfacing with customers*Ability to facilitate collaborative, cross-functional decision-making processes*Assisted development processes*Demonstrate leading a successful creative brainstorm, the ability to set time lines My job roles were expanded. I started off as an assistant bee & wasp removal demolition worker and then took on the role myself. Then they role grew into facilitating the office as marketing assistant & helped with billing task. Please see letter of recommendation. Later, when I moved out of the city I started my own small business in between other work.

*Created a more efficient method to speed up the payroll process for the twenty five vendors & responsible for taking account for their work*Managed fifteen spanish speaking workers in the back kitchen & tracked inventory*Translated Cooking recipes to enhance understanding between English & Spanish workersMain company facilitator for a 25 contract vendor, 16 employee operation. Translated food preparation recipes into Spanish. Responsible for all incoming and outgoing produce. Created a more efficient method to organize & speed up payroll by linking the calculated formulas between individual worksheets. In realizing the benefit of business development, I saved the company hours of productive working time. Seeing this need, I paid out of my assets to improve my skill set by taking a college class in excel.

* Delegated, trained & scheduled a team of seven workers, two were Spanish speaking only* Oversaw a company's distribution, made sure warehouses were stocked & invoices were signed & filled* Made recommendations to management on new products to buy or ways to curtail spending on distribution* As Customer Service Manager was the front line for customer returns, & complaints* Managed a team of 10 employees* Tracked all incoming inventor