- Effectively manage a large caseload (38-40 individuals), complete and maintain all Medicaid waiver documents while adhering to necessary deadlines and requirements, maintaining confidential files for each individual.- Advocating on behalf of the individuals’ wants and needs, monthly monitoring of their waiver services, assist with accessing and obtaining services.- Follow-up to ensure the needs were met, guarantee that their basic human rights are protected, and build good rapport with the individual and his/her family.

- Obtained experience in the field of Social Work through integrated preventative workshops, briefings, trainings, as well as the functioning of organizations and services provided by the Family Advocacy Program.- Utilized theoretical frameworks supported by empirical evidence to understand individual development and behavior, as well as the interactions among individuals, families, groups, organizations and communities. - Increased my familiarity with the United States Army by collecting and comparing statistics and demographics of the military’s sexual assault, child abuse, and domestic abuse composed locally, nationally and inter-nationally. - Incorporated a new parenting workshop into the Family Advocacy Program’s curriculum; advertised for the seminar, attained an appropriate venue, budgeted any anticipated expenses, organized the number of participants attending the seminar, and validated any necessary child care.