Shannon Basile Email and Phone Number
As a Results-oriented Senior Living Executive with over 13 years of experience, I bring a steadfast commitment to driving operational excellence, elevating resident care standards, and fostering team development. My career has been defined by a relentless pursuit of the Resident-Centered Model, where every decision is anchored in the well-being and satisfaction of those we serve.I've consistently demonstrated the ability to champion the Resident-Centered Model while effectively managing budgets and cultivating high-performing teams. I excel in overseeing the seamless delivery of resident-centered care, crafting and executing strategic plans, and optimizing financial performance to ensure operational sustainability.Navigating complex regulatory landscapes is second nature to me. I pride myself on upholding the highest industry standards and best practices, ensuring compliance while fostering innovation and improvement. Building robust relationships with stakeholders—be it residents, families, staff, or community partners—is a cornerstone of my approach, as I believe in a holistic, person-centered approach to care.ＣＯＲＥ ＣＯＭＰＥＴＥＮＣＩＥＳ🎯 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗮𝗻𝗱 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Proven ability to lead and manage teams, set strategic direction, and drive operational excellence.🌱 𝗖𝘂𝗹𝘁𝘂𝗿𝗲 𝗖𝘂𝗹𝘁𝗶𝘃𝗮𝘁𝗶𝗼𝗻: Highly skilled in fostering a culture of collaboration, accountability, and continuous improvement.📑 𝗥𝗲𝗴𝘂𝗹𝗮𝘁𝗼𝗿𝘆 𝗡𝗮𝘃𝗶𝗴𝗮𝘁𝗶𝗼𝗻: Experience navigating regulatory environments and ensuring compliance with legal requirements.💖 𝗣𝗲𝗿𝘀𝗼𝗻-𝗖𝗲𝗻𝘁𝗲𝗿𝗲𝗱 𝗖𝗮𝗿𝗲: Expert in delivering person-centered care, focusing on individual needs, preferences, and quality of life.💰 𝗙𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻: Adept at optimizing financial performance, ensuring cost-effectiveness, and driving sustainable growth.📈 𝗤𝘂𝗮𝗹𝗶𝘁𝘆 𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁: Experience implementing quality improvement initiatives to enhance the overall quality of care.🤝 𝗜𝗻𝘁𝗲𝗿𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲: Outstanding interpersonal skills with a strong team spirit and great respect for diversity.🏋️♂️ 𝗢𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗦𝗸𝗶𝗹𝗹𝘀: Exceptional organizational and time management skills with sound multitasking abilities.I am deeply committed to driving innovation, improving outcomes, and enhancing the overall quality of life for residents and individuals with disabilities. Let's connect and explore how my expertise can contribute to your organization's success.
Sunrise Senior Living
View- Website:
- sunriseseniorliving.com
- Employees:
- 9866
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Resident Care CoordinatorSunrise Senior Living Aug 2024 - Present
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Executive Director In TrainingSunrise Senior Living Jan 2022 - PresentStaten Island, New York, United States• Drive higher performance by communicating Sunrise Shared Values, Resident Centered Model, and organizational vision.• Inspire team alignment with vision, values, and customer focus, reinforcing Sunrise principles and fostering belief in purpose.• Manage P&L reports to meet NOI targets effectively, ensuring financial health and strategic decision-making alignment.• Supervise hiring, coaching, and overall supervision of assisted living staff, fostering a high-performing team culture.• Oversee comprehensive day-to-day operations in assisted living: sales, care, nursing, HR, dining, maintenance, and housekeeping.• Ensure strict compliance with DOH certifications and regulations, maintaining high standards of safety and quality care.• Coach, develop, and provide feedback to enhance team performance, support career growth, and build internal leadership capacity.• Cultivate a high-trust environment through integrity, respect, open communication, advocacy, and transparent leadership.• Drive organizational change, identify improvement opportunities, facilitate transition, and foster continuous improvement.• Prioritize customer perspective, implement service practices, and promote engagement to meet organizational and customer needs.• Ensure quality care, address feedback, maintain regulatory compliance, and prioritize safety and risk management.• Engage with residents' families, plan events, encourage involvement, implement support programs, and maintain care standards.• Drive business growth, coach sales teams, set high goals, contribute to strategies, and manage financial performance effectively.𝙆𝙚𝙮 𝘼𝙘𝙘𝙤𝙢𝙥𝙡𝙞𝙨𝙝𝙢𝙚𝙣𝙩𝙨 ➜ Enhanced quality care standards, achieving a 15% increase in resident satisfaction and exceeding regulatory benchmarks.➜ Implemented cost-saving measures, reducing operational expenses by 10% while maintaining high-quality service standards.
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Reminiscences CoordinatorSunrise Senior Living Apr 2021 - Present• Serve as a case manager, conducting thorough assessments to determine appropriate levels of care for clients in need of assistance.• Assess residents' needs/ preferences to create personalized care plans that address their physical, emotional, and cognitive health.• Ensure compliance with laws, elevating Resident-Centered care quality in Sunrise Senior Living's reminiscence neighborhood.• Champion the Resident-Centered model to achieve comprehensive excellence in resident care.• Collaborate on engaging reminiscence programs for personalized resident experiences.• Develop corrective actions for compliance deficiencies, aligning with Sunrise's regulatory expectations.• Oversee recruitment, training, and performance management of department team members to uphold service standards.• Support Executive Director in budget management, financial analysis, and value enhancement of Sunrise offerings.• Guide residents' families and caregivers, providing education on dementia-related topics, coping strategies, and resources.𝙆𝙚𝙮 𝘼𝙘𝙘𝙤𝙢𝙥𝙡𝙞𝙨𝙝𝙢𝙚𝙣𝙩𝙨➜ Implemented new resident care protocols, leading to a 15% improvement in overall resident satisfaction.➜ Recognized for exceptional leadership in resident care, reflecting a commitment to excellence/ achieving positive outcomes.
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Resident Care CoordinatorSunrise Senior Living Apr 2021 - Jan 2022• Oversaw Assisted Living and Reminiscence Neighborhood(s) operations, ensuring compliance with laws and standards.• Implemented a Resident-Centered model, fostering a culture of excellence in care and service delivery.• Developed and monitored Individualized Service Plans (ISP) and Daily Assignment Sheets, driving care improvement.• Prepared for move-ins by coordinating healthcare needs, maintaining Individualized Service Plans, and reviewing resident profiles.• Conducted assessments to determine care levels and staffing requirements, optimizing operational efficiency/resource allocation.• Collaborated with activities coordinators, providing tailored activities for resident engagement and coordinating special events.• Proactively addressed resident changes in condition, ensuring timely interventions and maintaining comprehensive documentation for effective care coordination.𝙆𝙚𝙮 𝘼𝙘𝙘𝙤𝙢𝙥𝙡𝙞𝙨𝙝𝙢𝙚𝙣𝙩𝙨➜ Implemented new care protocols, resulting in a 17% improvement in resident satisfaction and well-being.➜ Led successful public relations campaigns, enhancing the community's image and fostering positive relationships.
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Service ManagerA Very Special Place, Inc. (Avsp) Feb 2011 - Apr 2021Staten Island, New York, United States• Oversaw daily training program for 32 individuals and 12 staff members, ensuring operational efficiency and excellence.• Supervised care staff, program staff, and rehabilitation specialists, fostering staff development/ upholding organizational standards.• Delivered comprehensive training programs to ensure staff compliance with Agency and OPWDD policies.• Monitored benefit utilization, optimized staff scheduling, and oversaw payroll processes with precision and accuracy.• Developed and implemented operational strategies for the restaurant, including inventory management and profit maximization.• Drove marketing initiatives, managed social media, and enhanced website design to increase revenue and brand visibility.• Cultivated strategic partnerships with businesses to support organizational growth initiatives.• Mentored staff, oversaw training compliance, and conducted performance evaluations to drive continuous improvement.• Collaborated with community agencies to establish facilities and programs for individuals with disabilities, fostering inclusivity.𝙆𝙚𝙮 𝘼𝙘𝙘𝙤𝙢𝙥𝙡𝙞𝙨𝙝𝙢𝙚𝙣𝙩𝙨➜ Led a team that achieved a 95% client satisfaction rate through effective problem-solving and service delivery.➜ Successfully contributed to habilitation plans, ensuring effective implementation and providing program staff with training on billing and documentation software.
Shannon Basile Education Details
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Psychology And Education -
Education
Frequently Asked Questions about Shannon Basile
What company does Shannon Basile work for?
Shannon Basile works for Sunrise Senior Living
What is Shannon Basile's role at the current company?
Shannon Basile's current role is Resident Care Coordinator in Healthcare Services for Assisted Living | Residential Care Expert specialized in Medical Administration.
What schools did Shannon Basile attend?
Shannon Basile attended Touro College, Touro University.
Who are Shannon Basile's colleagues?
Shannon Basile's colleagues are Erin Moriarty, Kristel Saunders, Tammy Perreault, Afe Damilola, Karen Magadla, Sandra Ravkin, John Otwell.
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