Shannon Baum

Shannon Baum Email and Phone Number

Senior Project Manager @ Capital One
mclean, virginia, united states
Shannon Baum's Location
Greater Richmond Region, United States
Shannon Baum's Contact Details

Shannon Baum work email

Shannon Baum personal email

n/a
About Shannon Baum

Results driven, Senior Project Manager, with a reputation for “bringing calm to the chaos,” who consistently completes projects on time and within budget. Excels in organizing, prioritizing and managing multiple projects to meet tight deadlines. Motivational leader with a collaborative style who quickly builds trust through bridging diverse perspectives with stakeholders and finding innovative solutions.Project Management, PMP | Agile Methodologies, CSM | Complex Problem Solving | Communication | Demonstrates Empathy | Active Listening | Team Building | Jira | Google Suite/Sites | Immerse

Shannon Baum's Current Company Details
Capital One

Capital One

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Senior Project Manager
mclean, virginia, united states
Website:
capitalone.com
Employees:
55043
Shannon Baum Work Experience Details
  • Capital One
    Senior Project Manager
    Capital One Oct 2019 - Present
    Richmond, Virginia, United States
    Cross-functional lead to organize rollout of new operating model across a newly formed product organization. Advocate and beacon for team culture to drive inclusion, relationships, and learning. • Executed an operating model over 200 team members that aligned product, tech, and design orgs  as “One Team” driving transparency and initiated critical prioritization discussions across all teams resulting in alignment to key objectives and superior customer product satisfaction.• Established a Community & Culture pod to address team culture and dysfunction which increased team engagement and morale by 15% in the first quarter of rollout.• Spearheaded consumer-grade experience project by championing team members feedback for a centralized product toolbox solution, resulting in increased productivity, standardization and accessibility.
  • Capital One
    Agile Delivery Lead (Scrum Master)/Release Train Engineer
    Capital One Oct 2018 - Oct 2019
    Richmond, Va
    Adoption of agile methodologies across diverse teams. Identifying, defining, and rollout of process improvement. Liaison between business and tech. • Operationalized agile practices for 4 agile teams to drive 90% on track delivery.• Partnered with business and tech teams to redesign and develop  Jira dashboards to streamline customer inquiries,  resulting in response rate reduction of ~75%. CSAT scores increased to 80%.• Facilitated critical interactions between tech and business teams to align on priorities and high value outcomes through OKR development and execution.
  • Capital One
    Project Manager
    Capital One Jan 2009 - Oct 2018
    Richmond, Va
    Led merger and acquisition projects while managing relationships and coordinating efforts of cross-functional teams, vendors, and internal customers; ensuring project goals and deadlines are executed flawlessly.• Led multiple HR Acquisitions to onboard new associates into our systems, benefits, and culture through cross-functional coordination, communications and onboarding activities resulting in an on-time project delivery and new associate satisfaction rating 4.5/5. • Managed payroll conversion work stream and coordinated multiple work streams to transition 150 associates to a new Canadian Payroll vendor .• Identified and resolved compliance gap with implementation of new process for NY/NJ disability payment. Delivered without incurring any cost, rollout ready one month early and eliminated ambiguous lump sum payment process for payroll and accounting.

Shannon Baum Skills

Microsoft Excel Microsoft Project Project Management Project Planning Project Delivery Project Portfolio Management Powerpoint Payroll Taxes Payroll Administration Multi State Payroll Processing Workday

Shannon Baum Education Details

Frequently Asked Questions about Shannon Baum

What company does Shannon Baum work for?

Shannon Baum works for Capital One

What is Shannon Baum's role at the current company?

Shannon Baum's current role is Senior Project Manager.

What is Shannon Baum's email address?

Shannon Baum's email address is sh****@****one.com

What schools did Shannon Baum attend?

Shannon Baum attended The George Washington University - School Of Business, Virginia Commonwealth University.

What skills is Shannon Baum known for?

Shannon Baum has skills like Microsoft Excel, Microsoft Project, Project Management, Project Planning, Project Delivery, Project Portfolio Management, Powerpoint, Payroll Taxes, Payroll Administration, Multi State Payroll Processing, Workday.

Who are Shannon Baum's colleagues?

Shannon Baum's colleagues are Edward Gaffney, Christina Tomsic, Charlotte Bauldree, Cameron Cosby, Aronn Philips, Steven Farmer, Christopher Durgin.

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