👋 Hello, thanks for stopping by. I’m Shannon! I have a passion for building lasting customer relationships with a proven track record in cultivating exceptional customer engagement and leveraging strong communication skills to bridge the gap between technical intricacies and business objectives. My experience includes collaborating with cross-functional teams, enabling data-driven decision-making, and fostering innovation.I’m a life-long learner so I am always looking for new ideas and challenges. My background is in Higher Education Advising, ensuring students are supported in their educational journies and have the tools to succeed. I’m a geek about organization which sparked my love for Salesforce and business analysis. 💼 Experience:- Salesforce CRM Administration- Data Analysis- Market Research- Mass Marketing and Communications - Project Management- Cross-functional Collaboration- Training and DevelopmentIn my personal time, I love drawing, painting, reading, and exploring the great outdoors. Are you also passionate about education, new technologies, or have a good book recommendation to share? Let’s connect!