Shannon Bishop Email and Phone Number
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Results-oriented, IT and Operations Program Manager with over 25 years of experience driving profit and operational efficiency in a variety of business settings. Proven ability to prioritize and execute multiple complex projects simultaneously. Exceptional communication skills with specialization in creating and establishing successful crossfunctional teams to improve customer expectations. Solid understanding of international business processes. Adaptability and problem solving skills required for today’s evolving business trends.Specialties: ★ Business Transformation ★ Process Mining ★ Thought Leadership ★ Lean Six Sigma - Black Belt Certified ★ Sales Productivity ★ Sales Operations ★ Program Management ★ Business Analytics ★ Business Intelligence ★ Change Management ★ Business Development ★ Vendor Management ★ Decision Making ★ Problem Solving ★ Business/Sales Strategy ★ Customer Relationship Management ★
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Technical Program ManagerDell Technologies Mar 2022 - PresentRound Rock, Texas, Us
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Global Product Owner - Celonis Process MiningDell Technologies Feb 2020 - PresentRound Rock, Texas, Us
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Global Program Manager - Dell Digital Transformation - Sales Productivity And EnablementDell Technologies Nov 2019 - Feb 2020Round Rock, Texas, Us
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Sr. Sales Experience Manager - Sales Strategy And TransformationRackspace Aug 2018 - Nov 2019San Antonio, Texas, Us -
Global Program Manager - Performance Analytics GroupDell Inc. Feb 2006 - Aug 2018Round Rock, Texas, UsSenior Project Manager for Global customer reporting team; driving customer reports to standardization, automation, and centralization.• Successfully led and completed a black belt BPI project(36771) for reporting optimization• BPI results – $1.5M/annual savings; 107 participants; 207 reports; 574hours/week• Project was a Global Top 16 finalist and was showcased at Business Excellence Day 2010 on June 22, 2010• Presented project at BE Day in June to Paul Bell(GM LE/PUB Ops), Robin Johnson(GM Services IT), and Dave Johnson(GM Business Development)
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Project Manager - Dell Managed ServicesDell Inc. Feb 2001 - Feb 2006Round Rock, Texas, UsFulfillment Manager for 8 Boeing customer locations in the Eastern and Southwest USA and all Global locations - responsible for all aspects from order entry to delivery to end user.• Contributed to team efforts that enabled Boeing to award Dell a five-year $500M Managed Services Contract • Contributed to team efforts that enabled Boeing to award Dell Vendor of the Year 2004 and 2005• Managed all Boeing remote site desktop refresh projects as well as all PO’s globally from pricing to delivery to end user
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Production Control SchedulerDell Inc. Apr 1995 - Feb 2001Round Rock, Texas, UsManaged factory schedules to accommodate materials availability -vs- backlog.• Analyzed issues/problems that impact Order Purity and throughput to reveal root causes• Developed and implemented corrective actions, process improvements, and created work-a-rounds to meet LOB goals such as: ship to target, ship to commit, backlog, cycle time of orders completed in 17 hours, Trackwip accuracy, and other customer service goals • Interacted with other department expeditors and schedulers to balance schedules and meet daily workload• Resolved expedited issues to the production lines and tracked them through the process until they are complete• Utilized available tools for shipments to the DC as required to meet shipping deadlines• Improved the customer order and material expediting process and implemented work instructions
Shannon Bishop Skills
Shannon Bishop Education Details
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Texas Mccombs School Of BusinessArtificial Intelligence -
Blinn CollegeCriminal Justice
Frequently Asked Questions about Shannon Bishop
What company does Shannon Bishop work for?
Shannon Bishop works for Dell Technologies
What is Shannon Bishop's role at the current company?
Shannon Bishop's current role is Business Transformation Program Manager - Dell Services.
What is Shannon Bishop's email address?
Shannon Bishop's email address is sh****@****ell.com
What is Shannon Bishop's direct phone number?
Shannon Bishop's direct phone number is +151236*****
What schools did Shannon Bishop attend?
Shannon Bishop attended Texas Mccombs School Of Business, Blinn College.
What are some of Shannon Bishop's interests?
Shannon Bishop has interest in Animal Welfare, Children, Environment.
What skills is Shannon Bishop known for?
Shannon Bishop has skills like Program Management, Vendor Management, Business Process Improvement, Process Improvement, Cross Functional Team Leadership, Project Management, Pmp, Business Analysis, Business Intelligence, Change Management, Crm, Sdlc.
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