Shannon Daley Back

Shannon Daley Back Email and Phone Number

Compliance Leader | Tactical Problem Solver @ VCU Police Department
Shannon Daley Back's Location
Glen Allen, Virginia, United States, United States
About Shannon Daley Back

Results focused, operations leader with 15+ years of experience building and transforming operational and compliance processes, delivering digital experiences, technical solutions and cost savings. Ability to balance risk while delivering business value and remaining in compliance through clear communication and building strong relationships.

Shannon Daley Back's Current Company Details
VCU Police Department

Vcu Police Department

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Compliance Leader | Tactical Problem Solver
Shannon Daley Back Work Experience Details
  • Vcu Police Department
    Compliance & Records Manager
    Vcu Police Department Feb 2024 - Present
    Richmond, Virginia, United States
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  • Capital One
    Risk Process Manager
    Capital One 2020 - 2023
    Richmond, Virginia, United States
    Operational Risk Management - Developed a holistic program to assess operational risk, identify and address operational risks in the servicing organization
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  • Capital One
    Operations Manager
    Capital One 2016 - 2020
    Card Fulfillment - Responsible for the end to end US card issuance process health
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  • Capital One
    Servicing Strategy Lead
    Capital One 2014 - 2016
    Card Authorizations CX - Spearheaded high value initiatives supporting the card authorization customer experience strategy
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  • Capital One
    Intent Delivery Lead
    Capital One 2006 - 2014
    Marketing Operations: Partnered with cross-functional team to deliver digital and direct mail campaigns, as well as executing account change strategies, from intent refinement to data staging and QA to operational readiness.
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Shannon Daley Back Education Details

Frequently Asked Questions about Shannon Daley Back

What company does Shannon Daley Back work for?

Shannon Daley Back works for Vcu Police Department

What is Shannon Daley Back's role at the current company?

Shannon Daley Back's current role is Compliance Leader | Tactical Problem Solver.

What schools did Shannon Daley Back attend?

Shannon Daley Back attended Virginia Tech.

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