Shannon Davis Email and Phone Number

Multi-unit Human Resources Executive led an over $12 Billion concert venues business across the United States with an exempt team of approximately 5,000 and a non-exempt team of 15,000 in all talent, culture and development initiatives. Served as a strategic advisor to Venue Nation leadership team and worked side-by-side with C-suite executives to drive business strategies forward through the lens of team operations.

Led the Northeast Region of the United States in all talent, culture and development initiatives. Served as a strategic advisor to Senior Vice President to drive business strategies by building, developing and retaining a team of inclusive, motivated and high-performing leaders through mentoring, coaching and implementing developmental programs, which fostered a robust talent succession plan/bench. Proven ability to motivate teams and manage conflict; ability to provide feedback and develop leaders who will teach, coach and recognize their teams; delivered amazing moments for our team members and guests and advanced the reputation of our brand. Led an HR pyramid supervising and coordinating all daily HR operations, staffing and cyclical processes in stores. Created and supported strategic priorities by creating awareness and ensuring teams have great execution of key initiatives; enabled successful change management. Strategized with various leaders across the company to support new stores growth.

Led talent and business strategy for district of stores in Manhattan, Queens, Brooklyn, Harlem and Valley Stream. Led a team of Store Directors, Business Partners, Assistant Managers and an hourly team, responsible for all Business/P&L, Supply Chain, Talent/Culture, Assets Protection/Investigations and Property Management initiatives. Collaborated with partners to create a NYC-specific new stores strategy to successfully open new stores in Manhattan and Brooklyn markets. Leveraged financial, operational, team and guest reporting to understand and grow sales. In-depth understanding of operational best practices and sales trends to drive growth in core businesses by leaning into key seasons, events and weekends. Recruited, hired and retained a passionate team for area-specific knowledge and expertise, while investing in their leadership development and training to enhance skills and capabilities for their personal development. Developed a team and district-wide culture that is committed to friendly guest experience/loyalty, driving sales, respect, diversity and inclusion, learning and development, recognition and service to each other, our guests and our community. Created sustainable talent strategies to fuel continued business growth across market.

Human Resources Director in high-volume market in NYC metro area. Led a team of HR Business partners and served as the key partner to Group Vice President and District Senior Directors in creating a fast-paced, energetic environment that delivered a consistent Target brand experience for our team members and guests. Championed a Fast, Fun and Friendly team culture throughout the market to ensure team satisfaction and engagement. Led all staffing processes; assessed and selected top talent at all levels; proactively planned for hiring needs to ensure districts were staffed at key points in the year in order to drive profitable sales.

Led operations in NYC Metro, CT and Northern NJ markets. Acted as a liaison between Store Directors, District Senior Directors, Group leadership and Corporate Partners; served as a mentor to Executive Team Leaders of Logistics across the market. Championed an efficient operational culture throughout the market to promote sales growth and payroll control. Proactively identified operational challenges, proposed solutions and followed through on implementation of all stores best practice processes. Created an open door culture for overnight leaders and focused on leadership development for overnight teams through focusing on training.

Led a team of exempt assistant managers, hourly team leaders and an hourly team in a multi-million dollar store. Owned overall store business to drive efficiency, grow sales, cultivate a guest-centric and engaged team who make guests feel welcome, inspired and rewarded. Leveraged financial, operational, team and guest reporting to understand and grow the business, while controlling payroll. Analyzed sales trends to drive growth in core businesses by leaning into key seasons, events and weekends. Assessed competition and leveraged guest insights and feedback to drive the business and be the destination of choice of our guest. Developed a team and culture that is committed to guest loyalty and shares services and rewards. Recruited, hired and retained a passionate team for area-specific knowledge and expertise, while investing in their training to enhance skills and capabilities for their personal development. Ensured recognition of great performance was consistently supported. Created a strong culture for service to our surrounding community through community partnerships and team volunteer events.

Served as Assistant Manager in various roles (Guest Experience, Apparel & Accessories and Logistics) leading hourly teams and creating partnerships with exempt co-managers. Assisted in creating a fast-paced, energetic and recognition-focused environment that delivered a consistent Target brand experience for our team members and guests. Drove total store sales and growth through effectively planning merchandising, pricing, sales plans and promotions. Championed a service culture throughout the store that prioritizes the guest experience. Modeled, trained and coached expectations to deliver the service standard, team satisfaction and engagement. Utilized workload planning tools to manage all backroom and sales floor areas, reviewed reporting to identify gaps and developed plans to resolve and improve accuracy and efficiency. Led staffing processes in workcenters. Assessed and selected top talent at the hourly level. Proactively planned for hiring needs and created schedules with adjustments as needed to align to guest traffic and business needs.

Led afternoon shift of staff members through daily youth focused programming. Deescalated youth conflict and created an environment of care and support. Acted as a liaison between Department of Youth Services, treatment providers, community resources, parents and youth. Assisted youth on their journey within the justice system from initial intake through graduation of the program.

Analyzed and assessed risk for research and development, life science sector of commercial insurance line of business. Served as main point of contact in the sale of private insurance to each company. Participated in underwriter leadership and development program.