- Co-lead a parent-led 1000+ member grassroots organization focused on linking families toresources and support for their children with dyslexia.- Coordinate and facilitate impactful literacy education sessions for parents, educators, and local/state leaders, effectively equipping them with the knowledge and resources needed to support literacy initiatives and drive positive change in their communities.- Collaborate directly with state legislators to develop and present legislative proposals, playing a key role in drafting and introducing bills and implementing laws.- Oversee communications, outreach, and social media platforms, including press releases and media requests.- Successfully conceptualized, organized, and managed high-profile events including the DDVA Run for Dyslexia, the 1st Annual Dyslexic Edge Conference on Literacy, and the SayDyslexia Rally at the U.S. Capitol, effectively employing strategic planning to ensure seamless execution, engagement of diverse stakeholders, and impactful outcomes.

- Facilitated the technical assistance request process, coordinating 55 submissions and intake calls for efficient stakeholder support.- Managed TA agreements, coordinated with 32 consultants, and ensured clear communication among all parties.- Served as the primary liaison between requesters, consultants, and leads, maintaining transparency and aligning expectations.- Oversaw evaluation processes, data analysis, and documentation for federal reporting and continuous improvement.- Conducted outreach at literacy conferences, enhancing center visibility and fostering stakeholder collaboration.- Provided comprehensive administrative support and led projects to enhance departmental efficiency and synergy.For The WISE Institute:- Executed strategic plans to improve operations, streamline processes, and ensure compliance.- Managed budgeting, financial forecasting, and resource allocation for 22 accounts to meet long-term goals.- Collaborated with faculty, staff, and stakeholders to align with the institute’s mission.- Addressed challenges by applying analytical skills and implementing solutions for smooth operations.- Established a data management system to enhance information accessibility and accuracy.- Supported hiring processes and participated in interviews for new hires.

- Founded and operated a dyslexia remediation tutoring business, providing evidence-based literacy instruction to children and adults, both in-person and through remote tutoring sessions.- Developed customized educational plans and documented progress, effectively communicating with students and parents.- Maintained industry certifications and actively pursued continuing education opportunities.- Managed scheduling, finances, taxes, and billing processes.

- Presided over two 150+ seat, full-service restaurants, generating $5 million in annual revenue.- Assisted in payroll processing, daily receipts reconciliation, and facility organization.

- Led new client implementations and managed ongoing data transfers, ensuring seamless integration and efficient processes while addressing technical and compliance issues to maintain high client satisfaction.- Cultivated strong client relationships through effective communication, developed and delivered engaging presentations and training sessions, and spearheaded special projects as a telecommute pioneer in the Health and Benefits Practice.- Provided mentorship to new associates and documented streamlined processes to enhanceoperational efficiency and support organizational growth during a period of rapid expansion.