Shannon Dyer Email and Phone Number

▪ Experienced contract management expert with a track record of successfully orchestrating, optimizing, and overseeing the complete lifecycle of 100+ contracts annually, collectively valued at $25M. Adept at the creation, review, negotiation, execution, and meticulous monitoring of contracts, with a dedicated focus on terms, performance metrics, reporting, and seamless renewals.▪ Collaborate seamlessly with the Michael Baker team, lending expertise in contract review and negotiation to drive fresh opportunities and enhance project management.▪ Spearhead the development of standardized operational frameworks, methodically documenting processes and procedures to enhance internal efficiencies and uphold best practices.▪ Displayed expertise in crafting, redlining, and refining diverse contracts, encompassing intricate agreements such as Software as a Service (SaaS), Non-Disclosure, Teaming, Sub-consultant and many more.▪ Skillfully manage a diverse array of over 10 National contract vehicles, adeptly executing comprehensive quarterly reporting across distinct agencies. Oversee contracts spanning multiple service lines including Datamark, Broadband, and aviation consulting services.▪ Act as the legal expert and advisor to the team, regularly collaborating with the CFO and President. Provide valuable input, generate reports, and offer status updates on specific agreements, contributing to informed decision-making.

▪ Executed and managed 140+ contracts totaling $10.3M annually; responsible for negotiation of terms, performance monitoring, periodic reporting, renewals, and partnership closeout.▪ Oversaw agency-wide purchasing and procurement; responsible for administering high-value RFP processes for management of critical community programs such as Out-of-School-Time, Youth Violence Prevention, Road to Reading Initiative, Next Generation City Builders, My Brother’s Keeper Initiative and Denver Great Kids Head Start.▪ Analyzed expenditures and build financial projections for agency general fund, grant-specific, CARES and ARPA budgets; process 160+ purchase orders and 700+ invoices annually.▪ Developed training and standard work to enhance new employee onboarding; lead projects streamline agency-wide processes such as RFP solicitation and proposal evaluation.▪ Oversaw all financial transactions for the department and tracks expenditures and accounts receivable invoices on contracts

▪ Managed agency-wide local, State and federal grant lifecycle, totaling$10.3M in revenue annually; responsible for monitoring key performance indicators, ensuring legal compliance and mediating contractual disputes.▪ Coordinated all official agency travel in accordance with Fiscal Accountability Rule 10.8, including authorization, itinerary management, expense reporting and timely reimbursement.▪ Initiated and facilitated a major process improvement to standardize contract management procedures and ensure compliance with legal and financial requirements, including Council Ordinance Requests and project budget planning.

▪ Facilitated $100M+ in contractual obligations annually; maintained command of complex municipal, State and federal legal regulatory environments and ensured compliance of all contracts awarded through Work4Denver program.▪ Collaborated with project managers to host Pre-Bid Conferences, Big Openings and Pre-Construction Meeting; successfully built and managed contract agreements for Hard Bid Construction, RFP/Q, MOUs, Easements and Rental Agreements.▪ Implemented a compliance management process for project managers, assistant project managers and supervisors to increase adherence to contractual policies, invoicing procedures; created guidance documentation to support contractors in navigating the payment request process, establishing shared expectations, and reducing incorrect submissions.

▪ Managed day-to-day operations for the 15-employee branch of the nation’s 5th largest banking corporation; responsible for financial trend analysis, loan programs, process efficiency and periodic audits.▪ Developed a strong culture of staff engagement and professional development, fostered high-trust in organizational leadership and maintained 85% retention rate – ultimately resulting in excellent customer satisfaction scores.▪ Manager of Teller Coordinators that managed tellers

▪ Provided portfolio management services for new bank account establishment, additional lines of credit, auto financing and investment solutions; conducted financial risk analysis for loan eligibility and maintained a consistent pipeline of $1.5M in potential loan potentials.▪ Provided transactional support to 30+ account holders daily▪ Facilitated customer-lender relationship for mortgage loan process through demonstrated command of application, qualification and closing process of real estate transactions.▪ Maintained accurate and robust client profiles to facilitate customer service excellence, mediate disputes and identify financial solutions best aligned with client goals.

 Provided transactional support to 10+ account holders daily, including deposit/withdrawal processing, loan management, cash handling, vault balancing and recording night/mail deposits.  Maintained accurate and robust client profiles to facilitate customer service excellence, mediate disputes and identify financial solutions best aligned with client goals.