Shannon Lynch Email & Phone Number

Groton, Ct, Us

South Carolina, United States

Summerville, South Carolina, United States

Summerville, South Carolina, United States

● Conduct synthetic cadaver trainings for physicians and medical personnel across South Carolina, North Carolina & Tennessee● Demonstrated exceptional skills in client relationship management, focusing on retaining existing clients and growing their business. Successfully nurtured long-term partnerships and adapted strategies to align with evolving client needs, resulting in continued revenue growth and customer satisfaction.● Demonstrate problem solving skills to address customer complaints quickly and professionally by offering ethical solutions that remain within FDA compliance● Successfully balanced remote and in-person responsibilities, effectively managing appointments and meetings across both settings to ensure a seamless transition between virtual and physical interactions.● Provide remote troubleshooting support to healthcare professionals, offering real-time guidance and solutions to technical challenges, even when not physically present● Collaborate closely with the sales team to identify and pursue opportunities for product sales, providing clinical expertise during sales presentations and customer interactions

Summerville, South Carolina, United States

● Efficiently serve customers at a local growing restaurant chain; Identify and resolve problems in a friendly and professional manner under pressure● Consistently aim to provide excellent service that exceeds company guidelines

Ashland, Massachusetts, United States

● Worked with a small team to engineer a 3D printed cell chamber holder that met predetermined needs set forth by Biosurfaces● Maintained meticulous documentation of the design process, experimental protocols, and results, showcasing your commitment to thoroughness and clarity in engineering research and development● Preformed mechanical testing on cell chamber holder prototypes, and altered design based on experimental data● Leveraged knowledge of cell culture techniques to design and implement a cell chamber holder that provided an ideal environment for cell growth, ensuring the maintenance of critical parameters such as temperature, pH, and gas exchange

Mattapoisett, Ma

● Provided excellent customer service by taking orders, offering menu recommendations, and ensuring a positive dining experience for patrons in a local, family-owned restaurant● Proficiently operated point-of-sale (POS) systems to input orders, process payments, and issue receipts, ensuring accurate financial transactions● Addressed customer concerns and resolved issues professionally and promptly, ensuring customer satisfaction and retention

Dartmouth, Massachusetts

● Effectively mediated conflicts and addressed roommate disputes, promoting a harmonious living environment, and resolving issues in a fair and impartial manner● Demonstrated quick thinking and composure during emergencies and crises, including medical incidents, fire alarms, and safety concerns, ensuring the safety and well-being of residents● Responded to on-call duties during evenings and weekends, providing immediate assistance to residents and collaborating with campus security or emergency services when necessary● Provided referrals to campus resources, counseling services, and academic support to residents in need, connecting them with appropriate assistance

Marion, Massachusetts

● Assisted in data entry tasks, inputting patient information, billing codes, and payment details into billing software accurately● Maintained a well-organized and tidy office environment, optimizing workflow and efficiency● Filed and organized paperwork and documentation, making it easily accessible for reference and retrieval● Read and access EOB forms, complete data entry tasks and update Patient Service Sheets for bookkeeping purposes

North Attleboro / Seekonk

●Consulted with clients about needs and expectations for each session●Creatively photographed individuals of all ages●Initiated sales process and finalize transactions