Shannon Eby Email & Phone Number

Chicago, Il, Us

Illinois, United States

•Consistently meets communicated and established performance standards and metrics including product and service sales, client satisfaction, labor efficiency, team productivity, and company culture• Ensures operational procedures and guidelines are followed• Recruits, mentors, and develops leadership team members within their respective hubs to reflect the diverse customers, partners and employee populations• Executes strategies related to meet and exceed sales targets through driving service sales, retail sales, membership and subscription sales• Collaborates with support partners to ensure programs, training, and initiatives are executed for all Hair Color Bar team members• Maintains a highly collaborative relationship with managers, direct reports, peers, and team members to aid in leading teams towards extraordinary performance• Understands and utilizes tools and resources, and reports to drive sales and increase profits through identified KPIs• Reviews scheduling tools to validate schedule optimization and ensures all locations are within forecasted labor allotment

Illinois, United States

-Maximizes beauty and personal care sales within an assigned territory, providing support to District Managers and Store Managers, and oversight of in store programs.-Educates and coaches District Managers, Store Managers, and Beauty Consultants on beauty product knowledge, selling techniques, services, events and offerings.-Supports District Managers and Store Managers in building a team of successful beauty consultants through coaching, training and development.-Drives sales and fosters growth of our beauty personnel by training brand knowledge, application techniques and skin care best practices.-Collaborates and communicates with support office and field leadership on wins, opportunities for program improvement and knowledge sharing.

Oakbrook Terrace, Illinois, United States

-Maintain sales floor presence, supporting and engaging with clients-Provide an elevated customer experience through engagement, clienteling, and hosting events1Empower, motivate, and train retail partners on product knowledge, sales, and visual excellence to gain support-Align with retail management partners on all Michael Kors business needs and standardsEnsure visual excellence is consistently maintained-Develop clear, consistent, and organized methods of communication with District Manager, corporate office, and retail partners regularly

Hinsdale, Illinois

Greater Chicago Area

Oak Lawn, Illinois

Chicago, Illinois

Cosmetology Instuctor Program, Teaching And Education, A

Cosmetology/Cosmetologist, General

Studied Cosmetology