Shannon Gonzalez

Shannon Gonzalez Email and Phone Number

Continuous Improvement and Efficiency Solutions Leader @ Community Care Plan
Shannon Gonzalez's Location
Miami-Fort Lauderdale Area, United States, United States
Shannon Gonzalez's Contact Details

Shannon Gonzalez personal email

n/a
About Shannon Gonzalez

Healthcare professional and problem-solver with expertise in process improvement and project management in the managed care industry, plus clinical education/ scientific support in the pharmaceutical industry.

Shannon Gonzalez's Current Company Details
Community Care Plan

Community Care Plan

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Continuous Improvement and Efficiency Solutions Leader
Shannon Gonzalez Work Experience Details
  • Community Care Plan
    Director, Operational Excellence
    Community Care Plan May 2024 - Present
    Sunrise, Florida, Us
    Lead corporate process improvement initiatives and project management office, plus drive continuous improvements to provider and member portal operations and user experience.
  • Community Care Plan
    Director, Continuous Improvement And Health Plan Systems Training
    Community Care Plan Nov 2023 - May 2024
    Sunrise, Florida, Us
    Promote culture of continuous improvement at all levels of the organization, provide internal efficiency solutions consulting, oversee Epic provider portal access and support, and function as Epic Principal Trainer for employees.
  • Community Care Plan
    Manager, Continuous Improvement
    Community Care Plan Jan 2022 - Nov 2023
    Sunrise, Florida, Us
    Lead corporate-wide continuous improvement initiatives and provide internal consulting to administrative leaders and department leaders on process improvement efforts.
  • Community Care Plan
    Clinical Process Improvement Manager
    Community Care Plan Nov 2019 - Dec 2021
    Sunrise, Florida, Us
    • Collaborate with department leaders to identify opportunities for process improvement• Lead corporate process improvement efforts utilizing the principles of Lean Six Sigma• Facilitate successful implementation of corporate initiatives and projects as the designated Project Manager
  • Community Care Plan
    Manager, Department Of Medical Management
    Community Care Plan Feb 2014 - Nov 2019
    Sunrise, Florida, Us
    • Responsible for managing the Utilization Management (UM) program at Community Care Plan (based in Broward County, Florida) for all lines of business.• Ensured compliance with UM-related contractual requirements for the FL Medicaid and other self-insured lines of business • Developed training tools and SOPs to improve efficiency of work flow for direct reports
  • Vivus, Inc.
    Medical Science Liaison
    Vivus, Inc. Jul 2012 - Feb 2014
    Campbell, California, Us
    Medical Science Liaison for the southeast United States. • Provided medical information and scientific support to physicians and nurse practitioners in the clinical specialty areas of Internal Medicine, Family Medicine, Cardiology, Endocrinology, and Obesity management to ensure product awareness and understanding• Created materials and educational slide decks to be utilized for internal training and external healthcare professional education • Led competitive intelligence efforts and provided Medical Information at scientific conferences
  • Elan Pharmaceuticals
    Clinical Science Liaison
    Elan Pharmaceuticals Mar 2010 - Jul 2012
    Dublin 2, Ie
    Clinical Science Liaison for Florida and Puerto Rico:• Provided medical and scientific support to physicians and other healthcare professionals in the clinical specialty areas of Neurology, Oncology, and Gastroenterology to ensure product awareness and understanding• Facilitated research opportunities with investigators, as well as the roll-out of clinical studies • As the Élan Medical Affairs Strategy Core Team lead, was responsible for identifying strategic priorities for the CSL team and developing resources to address these strategic goals• Created training materials and collaborated with regulatory and compliance department to ensure that educational objectives were met while maintaining compliance standards
  • Elan Pharmaceuticals
    Clinical Account Specialist/ Infusion Specialist
    Elan Pharmaceuticals Oct 2006 - Mar 2010
    Dublin 2, Ie
    Senior Clinical Account Specialist/ Infusion Specialist for south Florida and Puerto Rico: • Educated nurses, pharmacists, and physicians on the pharmacokinetics, mechanism of action, efficacy, safety and correct infusion procedure of an infusible monoclonal antibody• Educated office managers, hospital pharmacies, and billing departments on pertinent coding, reimbursement information, and available patient financial assistance options• Represented region in a cross-functional task force focused on problem solving and improving communication flow among several interdependent teams across the corporate collaboration

Shannon Gonzalez Skills

Clinical Research Hospitals Healthcare Presentation Skills Medical Affairs Microsoft Word Critical Care Nursing Nursing Education Case Management Biologics Home Care Medicaid Pre Certification Project Management Training Delivery Utilization Management Utilization Review Team Management Scientific Presentation Clinical Education Pharmaceutical Industry Managed Care Biotechnology Clinical Trials Management Product Launch

Shannon Gonzalez Education Details

  • University Of Missouri-Columbia
    University Of Missouri-Columbia
    Bachelors Of Science In Nursing

Frequently Asked Questions about Shannon Gonzalez

What company does Shannon Gonzalez work for?

Shannon Gonzalez works for Community Care Plan

What is Shannon Gonzalez's role at the current company?

Shannon Gonzalez's current role is Continuous Improvement and Efficiency Solutions Leader.

What is Shannon Gonzalez's email address?

Shannon Gonzalez's email address is sh****@****lan.com

What schools did Shannon Gonzalez attend?

Shannon Gonzalez attended University Of Missouri-Columbia.

What skills is Shannon Gonzalez known for?

Shannon Gonzalez has skills like Clinical Research, Hospitals, Healthcare, Presentation Skills, Medical Affairs, Microsoft Word, Critical Care Nursing, Nursing Education, Case Management, Biologics, Home Care, Medicaid.

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