Shannon Gonzalez Email and Phone Number
Shannon Gonzalez work email
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Shannon Gonzalez personal email
Healthcare professional and problem-solver with expertise in process improvement and project management in the managed care industry, plus clinical education/ scientific support in the pharmaceutical industry.
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Director, Operational ExcellenceCommunity Care Plan May 2024 - PresentSunrise, Florida, UsLead corporate process improvement initiatives and project management office, plus drive continuous improvements to provider and member portal operations and user experience. -
Director, Continuous Improvement And Health Plan Systems TrainingCommunity Care Plan Nov 2023 - May 2024Sunrise, Florida, UsPromote culture of continuous improvement at all levels of the organization, provide internal efficiency solutions consulting, oversee Epic provider portal access and support, and function as Epic Principal Trainer for employees. -
Manager, Continuous ImprovementCommunity Care Plan Jan 2022 - Nov 2023Sunrise, Florida, UsLead corporate-wide continuous improvement initiatives and provide internal consulting to administrative leaders and department leaders on process improvement efforts. -
Clinical Process Improvement ManagerCommunity Care Plan Nov 2019 - Dec 2021Sunrise, Florida, Us• Collaborate with department leaders to identify opportunities for process improvement• Lead corporate process improvement efforts utilizing the principles of Lean Six Sigma• Facilitate successful implementation of corporate initiatives and projects as the designated Project Manager -
Manager, Department Of Medical ManagementCommunity Care Plan Feb 2014 - Nov 2019Sunrise, Florida, Us• Responsible for managing the Utilization Management (UM) program at Community Care Plan (based in Broward County, Florida) for all lines of business.• Ensured compliance with UM-related contractual requirements for the FL Medicaid and other self-insured lines of business • Developed training tools and SOPs to improve efficiency of work flow for direct reports -
Medical Science LiaisonVivus, Inc. Jul 2012 - Feb 2014Campbell, California, UsMedical Science Liaison for the southeast United States. • Provided medical information and scientific support to physicians and nurse practitioners in the clinical specialty areas of Internal Medicine, Family Medicine, Cardiology, Endocrinology, and Obesity management to ensure product awareness and understanding• Created materials and educational slide decks to be utilized for internal training and external healthcare professional education • Led competitive intelligence efforts and provided Medical Information at scientific conferences -
Clinical Science LiaisonElan Pharmaceuticals Mar 2010 - Jul 2012Dublin 2, IeClinical Science Liaison for Florida and Puerto Rico:• Provided medical and scientific support to physicians and other healthcare professionals in the clinical specialty areas of Neurology, Oncology, and Gastroenterology to ensure product awareness and understanding• Facilitated research opportunities with investigators, as well as the roll-out of clinical studies • As the Élan Medical Affairs Strategy Core Team lead, was responsible for identifying strategic priorities for the CSL team and developing resources to address these strategic goals• Created training materials and collaborated with regulatory and compliance department to ensure that educational objectives were met while maintaining compliance standards -
Clinical Account Specialist/ Infusion SpecialistElan Pharmaceuticals Oct 2006 - Mar 2010Dublin 2, IeSenior Clinical Account Specialist/ Infusion Specialist for south Florida and Puerto Rico: • Educated nurses, pharmacists, and physicians on the pharmacokinetics, mechanism of action, efficacy, safety and correct infusion procedure of an infusible monoclonal antibody• Educated office managers, hospital pharmacies, and billing departments on pertinent coding, reimbursement information, and available patient financial assistance options• Represented region in a cross-functional task force focused on problem solving and improving communication flow among several interdependent teams across the corporate collaboration
Shannon Gonzalez Skills
Shannon Gonzalez Education Details
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University Of Missouri-ColumbiaBachelors Of Science In Nursing
Frequently Asked Questions about Shannon Gonzalez
What company does Shannon Gonzalez work for?
Shannon Gonzalez works for Community Care Plan
What is Shannon Gonzalez's role at the current company?
Shannon Gonzalez's current role is Continuous Improvement and Efficiency Solutions Leader.
What is Shannon Gonzalez's email address?
Shannon Gonzalez's email address is sh****@****lan.com
What schools did Shannon Gonzalez attend?
Shannon Gonzalez attended University Of Missouri-Columbia.
What skills is Shannon Gonzalez known for?
Shannon Gonzalez has skills like Clinical Research, Hospitals, Healthcare, Presentation Skills, Medical Affairs, Microsoft Word, Critical Care Nursing, Nursing Education, Case Management, Biologics, Home Care, Medicaid.
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