Shannon Greskovics Email & Phone Number

Brooklyn Center, Minnesota, United States

Mercy Hospital

Insurance Specialist for Home Infusion Therapy at Mercy Hospital. Manages over 135 patients’ accounts on average per month via insurance checks and care coordinating. Utilizes multiple databases to obtain and verify insurance information, determine if insurance will cover therapy, run test claims for Medicare part D policies to obtain pt co-pays, estimate patient’s cost of therapy, ensure our facility can accept patient onto service and calling patients to inform them of their benefits. Obtain prior auth for services.Entered patient demographics and insurance information into health system. Set insurance payers to be billed for correct therapy. Assists in Care Coordination by Communicating with home care agencies, RNCC and doctors to ensure patients smooth transition home from hospital. As well as the timely delivery of their medication and supplies are to their home

Greater Minneapolis-St. Paul Area

Manages over 800 patient accounts on average daily via faxing SMN/CMN/DWO physician requests, compiles medical records and verifies account insurance policies to determine correct Commercial, Medicare Effective and Medicaid Replacement policies, as well as sorts, organizes and record-keeps all daily faxes, while possessing innovative, bright ideas and adds detailed provider notes to help company/teammates. Corresponds with and notifies physicians to obtain valid medical records for unpaid claims. Creates and implements training materials and updates Supervisor and Team Leads on progress of training new employees. Confirms, works and record-keeps physician contact/NPI information and enters/updates data into multiple databases. Recognizes and utilizes multiple databases to end user accounts. Corresponds, works and collaborates with Medicare Effective special project. Responsible with helping documentation department achieve $3 million, record-breaking CMN totals for revenue capture in 3/19 and helped Medicare Effective billing department achieve record-breaking $750K revenue amount in 4/19.

Minneapolis, Mn

Worked in a three-person team and collaborated/rotated high-volume front desk phone calls, managed, organized and sorted hospital medical records, and documented, verified and analyzed Prior Authorizations, Sleep Studies, and F2F chart notes according to Medicare/Medicaid Guidelines. Built relationships with provider representatives, co-workers and patients and held responsibility for front desk high-volume phone customer service and routinely answers patient, case workers and family members billing questions. Utilized and managed Excellian/Epic and OnBase systems to gather and locate medical records. Examined HCPCS and ICD-10 codes, reviewed CMNs, verified physician’s orders, analyzed sleep study downloads, and read compliance for prior authorization requests, while having strong working knowledge of Medicare Effective, Medicaid Replacement and Commercial polices and Guidelines.

Andover, Mn

Assist in truck unload process from beginning to end, including sorting freight by department/section/aisle; unpacking items and stocking sales floor to full and shopable capacity; organizing additional items for back stock. Help guests & organize the sales floor while working quickly and independently or as a team. Serve as a key resource in helping train new departmental team members.

Fridley, Mn

Provided top-notch service to members using photo kiosks; developed photos and maintained photo machines, including minor maintenance and routine cleaning. Properly followed all procedures to dispose of processing chemicals in their designated area. Efficiently and courteously helped members check out and load their carts.

Coon Rapids, Mn

Made sure merchandise was accurately signed and appropriately marked; assisted customers; managed visual stockroom and offices; re-stocked sales floor and effectively positioned merchandise layout to create a clean, visually-appealing consumer environment.

Health Information Technology Aas, Health Information/Medical Records Technology/Technician

Medical Coding Specialist, Medical Coding And Health Information, A