Shannon Haskell Email & Phone Number

Las Vegas, Nevada Area

Involved in overseeing the daily operations of the branch. Supervises and coordinates activities of workers engaged in assisting members with teller, new accounts or loan transactions. Assist the Branch Manager with the effective and efficient performance of Branch sales, service, supervision, coaching, directing, and appraising of staff. Supervise work scheduling and workflow on daily operations. Ensure operations are conducted in accordance with established policies, procedures and guidelines and within legal and regulatory requirements. Supervise member service functions that meet member needs. Implement changes to policies, procedures and guidelines within the Branch

Greater Los Angeles Area

Involved in overseeing the daily operations of the branch. Supervises and coordinates activities of workers engaged in assisting members with teller, new accounts or loan transactions. Assist the Branch Manager with the effective and efficient performance of Branch sales, service, supervision, coaching, directing, and appraising of staff. Supervise work scheduling and workflow on daily operations. Ensure operations are conducted in accordance with established policies, procedures and guidelines and within legal and regulatory requirements. Supervise member service functions that meet member needs. Implement changes to policies, procedures and guidelines within the Branch

Greater Los Angeles Area

Assists in the administration/ supervision of the teller area as delegated. The teller Coordinator prepares work schedules provides input to performance reviews; participates in new teller training and mentoring. Providing ingoing training and support to other tellers, as well as performing teller duties. Handling more complex customer issues and transactions. Pulling monthly sales and tracking reports for tellers as well as platform bankers.

Greater Los Angeles Area

Manages a premier/excellent household customer portfolio. Profiling customers to determine their needs, then cross-selling appropriate products and services and/or referring customer to partners. Provides broad base of services, including deposit-based, credit, investment and fee-based products, with the goal of acquiring 100% of the customer s business. Develops and maintains relationships with US Bank partners to maximize sales opportunities and achieve minimum sales standards. Proactively makes outbound sales calls to inform customers about a wide variety of financial services solutions that will meet their needs and deepen the customer experience and relationship.

Greater Los Angeles Area

Business merchant teller handling large cash transactions. Maintained and balanced a cash drawer daily. Secured the financial institution nightly Responded to customer inquiries regarding account balances. Identified opportunities for cross-selling of value-added bank products and services.