Shannon L. Email and Phone Number
First and foremost, I love working with a diverse population in healthcare. I'm an empath and enjoy helping people feel good during challenging situations. I am the healthcare worker that consoles a patient who has been in pain for several years or reassures a patient that there are resources available if their worried about paying a medical bill. I've learned compassion in healthcare and for that, I'm grateful! I've previously worked in medical billing and pursued a degree in Finance w/ an emphasis on Personal Finance for a couple of reasons: I spoke with many people who needing help figuring out how to pay their medical debts and I enjoyed managing my personal finances. In my senior year of college, my professor told me that I should learn more about financial advising and see if it might be an interest for me. This was a huge compliment for me, my professor Deborah Nason is a freelance business journalist for CNBC. I'd love to use all of my career experiences to help reduce poverty by providing financial resources and education.
Swedish
View- Website:
- swedish.org
- Employees:
- 6810
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Referral CoordinatorSwedish Jan 2022 - PresentSeattle, Washington, United States
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Medical Billing SpecialistCascade Eye & Skin Centers Sep 2021 - Jan 2022Puyallup, Washington, United States -
Administrative SpecialistRobert Half Jul 2021 - Sep 2021Puyallup, Washington, United StatesTemporary to hire agency contracted work with Cascade Eye & Skin Center. -
Patient Access RepresentativeUw Health Feb 2019 - Jun 2021Madison, Wisconsin, United StatesAssist patients with registration and checking-in for doctor appointments for healthcare departments to include both specialty clinics, urgent care, and the emergency department.Collect and process co-payments, bill related payments, and out-of-pocket charges using Epic.Maintain patient accounts through work queues to ensure demographic and insurance verification accuracy.Manage daily petty cash and credit card transactions.Communicate with patients and recommend additional healthcare resources as needed.Answer inbound and make out bound calls to assist patients and departments with registration, appointments, and insurance.Secure patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy. -
Emergency Department CoordinatorUw Health Jul 2019 - Feb 2020Madison, Wisconsin, United StatesObtained patient information to properly record and document information, including demographics and medical histories.Secured patient information while maintaining confidentiality.Used Epic software to post payments and record receipts.Completed skilled administrative work to support all medical staff and operational requirements.Answered phone calls and messages for 2-3 physicians daily, nursing staff, and handling patient inquiries.Assist medical staff with coordinating patient hospital admission or transfers to other medical facilities.
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Patient Account RepresentativeSsm Health Nov 2016 - Mar 2018Madison, Wisconsin AreaReview billing invoices and medical debt.Collect credit card payments, set up payment arrangements, and post payments.Effectively managed a high-volume of inbound and outbound customer calls.Update patient account demographics and financial information.Update Medicare, Medical Assistance, and commercial insurance information.Examine patients’ insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under their policies when applicable.Assist worker's compensation insurance carriers and adjusters with patient information -
Family Child Care ProviderUs Army May 2016 - Aug 2016Fort Bliss, Texas, United StatesCommunicated openly with children's parents about daily activities and behaviors. Assisted and supervised 3-6 children on a daily basis.Sanitized property and equipment each day to maintain safety and cleanliness. Maintained child care contracts, medical records, and emergency information. Collect child care fees, provide payment receipts, and annual tax statements. Managed daily bookkeeping for income and expenses.Performed above standards in public health, safety, and environmental inspections weekly. -
Dental ReceptionistPacifica Park Dental Aug 2010 - May 2011Federal Way, WashingtonPolitely assisted customers in person and via telephone. Scheduled routine dental cleanings, exams, and surgeries for 1 physician. Managed patient accounts and patient charts. Maintained clear, organized dental records and reports. Verified insurance and created claims by communicating with various insurance companies. Collected co-payments and dental fees. Oversaw inventory and office supply purchases.
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Patient Care AssistantOasis In-Home Care Jan 2010 - Aug 2010Clarksville, Tennessee Area -
Dispatch Specialist IDish Network Nov 2007 - Nov 2008Kent, Washington
Shannon L. Education Details
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Post UniversityFinance, Personal Finance -
Everest College-RentonMedical/Clinical Assistant
Frequently Asked Questions about Shannon L.
What company does Shannon L. work for?
Shannon L. works for Swedish
What is Shannon L.'s role at the current company?
Shannon L.'s current role is Referral Coordinator at Swedish Medical Group.
What schools did Shannon L. attend?
Shannon L. attended Post University, Everest College-Renton.
Who are Shannon L.'s colleagues?
Shannon L.'s colleagues are Amanda Gagnon, Baba Darboe, Chelsey Mcmaster, Emily Shultz, Jerry Z., Michele Neuffer, Heather Masco.
Not the Shannon L. you were looking for?
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1generationforchange.org -
Shannon L. Bobbert
Mason, Oh -
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