Shannon Latham Email and Phone Number

 Responsible for managing over 35 vendors within the consumables category,representing over 60 million dollars in yearly revenue across 11 warehouses. Main point of contact for vendors and organizes all outgoing communication. Works with vendors on marketing and promotional plans. Collaborates with vendors on best blitz promotions to maximize sales. Negotiates with vendors on promotional discount splits and contracts. Evaluates inventory reports to determine if any vendor rationalizations or expansions willbenefit the portfolio. Researches and evaluates any potential new vendors. Evaluates any gaps in specialty treat assortment that need to be filled.

 Responsible for managing Mid-Atlantic region C, D, E Volume accounts while collaboratingwith internal and external partners. Identified customer needs, creating solutions, and ensuring a smooth sales process whilein an office setting. Advanced the sales process, closing new business, achieving sales goals and objectivesthrough telephone, email, web- based sales presentations and other technology that canhelp maximize non-customer facing efforts. Delivered 2018 & 2020 Sales Plan by 118% Delivered Sales Plan 10 out of 12 Months in 2020. Delivered plan every month of 2021, with 10 months being over 120% to plan. Delivered Plan in 2021 Q1 at 119%, Q2 at 130.6%, Q3 at 130.8%, and Q4 at 143.7% Top ISR for 2021 at 130% to plan and made President's Club for 2021 Handled all blitz organizing, product selection, discount negotiations and computing endsales and spiff pay-outs. Acted as coach, mentor, and trainer for new and existing team members. Collaborated with Category Management Team to build strategic plans for smallerfootprints & lower sales volume independent & specialty distribution channels.

 Worked with subordinates, peers, and superiors to develop policies to improve thepractice's workflow. Responsiveness to customers and other managerial and procedural issues that impactedthe ability of the practice to provide high quality care for its pet parents and pets. Responsible for managing controlled substance logs including preparation andsubmission of monthly, regional, and yearly reports to regional management. Managed P&L with regards to purchasing and staffing budgeting. Developed and maintained strong relationships with pharmaceutical reps resulting inpremier pricing, quick turn on needs and fast to market new product offerings for ourclients and their pets. Stayed abreast of industry trends, knowledge, and best practices with continuededucation through class courses, seminars, trade shows, etc. Managed all aspects of human resources from recruiting to staffing, training, coaching,performance improvement discussions and scheduling.

 Assisted with the treatment of animals by taking medical backgrounds from their ownersand helping to administer treatments or medications. Performed blood draws & sample collections for testing as prescribed by doctor. Built strong, mutually respectful rapport with internal and external partners as well aspets and pet parents in my care. Managed client & doctor scheduling Monitored surgical procedures and post-op recovery and care. Performed dental cleanings. Consistently found new ways to ensure animal safety & reduction of animal stress whileperforming x-ray & ultrasound procedures. Ensured hospital standards for cleanliness and safety were consistently met with theexecution of maintenance and cleaning of all in-house equipment and instruments. Responsible for managing hospital VIP coupon program. Built and maintained strong relationships through consistent top notch customer serviceresulting in high client retention rates and new customer referrals.