Shannon Lyons Email & Phone Number

Us

Sedgwick’s temporary housing division provides like, kind, and quality temporary housing services for insurance professionals in the property claims community. We locate temporary housing options and help manage additional living expenses (ALE housing budgets) during home insurance claims after fire, water, wind, storm damage or emergency evacuation. Our first notice-of-loss team is available to assist with insurance housing 24/7/365, weekends, nights, and holidays. Our dedication to customer service and process innovation makes us the first choice among temporary housing companies for property adjusters and insurers nationwide.Since 1996 our housing team has been an integral part of the property claim lifecycle. Insurance professionals, homeowners, and first responders have come to know and respect this team as the industry standard for additional living expense management, temporary relocation and catastrophe response housing. Our team focuses on cost management and stress reduction for a better customer experience.

Atlanta, Ga, Us

Temporary Accommodations was aquired by Sedgwick Temporary Housing at the end of 2021.

Berkley, Mi, Us

Berkley, Mi, Us

Highly driven, dedicated and dependable Insurance Restoration Specialist. Strong skills in Xactimate, leadership, and strategic planning.Experience and the skills necessary to effectively handle business growth and manage all aspects of daily business operations. Highly effective in building and cultivating positive relationships and rapport across all levels including senior management, clients, team members and the general public.Manage extensive contact list and keep thorough records of each individual prospect in CRM database.Develop and maintain accurate client & prospect lists using CRM with the CRDN database program.Corresponds with prospect companies, key individuals, CRDN Home Office contacts and others as part of an ongoing communications plan.Propose strategies for marketing program concerning acquisition of key accounts.Responsible for planning and execution of trade shows, conferences, and networking eventsThe Certified Restoration Drycleaning Network (CRDN) is an international organization of textile restoration experts serving the insurance industry, contractors/contents cleaning companies and property owners. CRDN members follow standardized, consistent and proven processes to restore garments and fabric items, leading to improved accuracy and customer satisfaction.

Coeur D'Alene, Idaho, Us

SEASONED INSURANCE RESTORATION SPECIALISTXactimate * Project Management * Client Focused * Damage AssessmentRestoration Programs * Reconstruction Estimates * Proposals/Bids..SUMMARY OF QUALIFICATIONS• Well-versed in the “ins & outs” of insurance restoration programs, with strong project management skills necessary to execute projects from inception on through completion.• Highly skilled in the use of Xactimate to write all estimates associated with reconstruction.• Client focused, with an ability to make the customer feel like he/she is taken care of in attaining the highest level of customer satisfaction• Capacity to professionally deal with crisis situations, ensuring timely follow up and demonstrating expertise of products and services• Consistently adhered to guidelines as outlined by insurance companies.• Experienced in managing broad scope of functions; ability to perform multiple responsibilities simultaneously and under heavy pressure through systematic project management methodologies• Exceptional analytical, organizational, oral/written communication, and problem resolution skills.• Quick study, with the initiative and aspiration necessary to grasp and put into application new ideas, concepts, methods and technologies necessary to surpass expectations.

Manchester, New Hampshire, Us

INSURANCE RESTORATION• Utilized mitigation and reconstruction knowledge in reviewing damaged property, assessing the damage, and estimating the costs associated with necessary repairs in writing profitable reconstruction estimates• Proactively met with clients to assess damages, write estimates, and obtain bids for service• Ensures that projects proceeds smoothly, and that projected repairs are handled properly by both the insurance company and during the reconstruction process• Refined the acumen in dealing positively and effectively in crisis situations where clients lives and homes have been turned upside down, employing the knowledge and tools to help them get their homes back in order after a water or fire emergencyPROJECT MANAGEMENT• Successfully executes all facets of project management in assisting clients with all aspects of the insurance restoration process• Proficient in multi tasking in a fast paced environment involving all aspects of the flooring/surface business, from the initial greeting to final installation and follow up• Utilizes strong organizational skills in setting itineraries and measuring results• Trained new employees in accordance with company guidelines and proper industry knowledge, including product simplification and standardization to eliminate unprofitable items from the show room floor• Continually developed ongoing relationships with insurance, commercial, residential and builder clients in order to gain a keen awareness of specific responsibilities of each