Shannon Richards Email and Phone Number

•Assist students in navigating the College system as well as the College's policies and procedures•Answer student’s questions and concerns related to their experience at Conestoga and connect them to the numerous support services across the College•Represent the department at outreach events for both current and prospective students (orientation, college fairs, open houses, high school panels)•Write quarterly adjustment reports and annual summary reports to highlight outcomes, challenges and lessons learned from the initiative•Review first generation data (participation rates, demographics etc.), statistics, internal evaluation, recommendations and student feedback to provide to the Ministry of Training, Colleges and Universities•Administer on-line survey to students with each Ministry reporting cycle•Raise awareness of the first generation population within the college community of faculty, staff, and students through professional marketing campaigns•Plan, create, facilitate and recruit for bi-weekly meetings which focus on essential skills for first generation students•Support Crown Ward Mentors to develop and execute initiatives that support prospective and current Conestoga students with Crown ward status•Collaborate with co-workers and community representatives through committee initiatives which encourage youth with Crown ward status and New Canadian students to pursue and succeed in post-secondary education

•Oversaw marketing, sponsorship, donations and registration materials for special events•Organized pre-registration and day-of arrivals (data entry, processing payments and issuing receipts) •Acted as a liaison between the JFAO office, alumni, members, and the organizing committees •Updated and merged current membership and alumni records into one Access database

•Responded to student and staff inquiries which often required the use of problem solving skills•Recorded all activities that occurred throughout each shift•Entered confidential student data for the First Generation Student Initiative•Acted as a positive ambassador for Conestoga while interacting with students, faculty and staff

•Updated weekly sales figure spreadsheets and verified statement of adjustments for closings on each house•Supported the accounting department with weekly cheque runs which included price checking, Simply Accounting entries, mailing and filing•Maintained excel spreadsheets for building materials used in each house in each community •Worked in new home sales office part-time to provide information on the communities

Recruiter•Recruited and screened qualified personnel for permanent/temporary positions•Scheduled and facilitated interviews for a minimum of three candidates per day •Completed administrative functions including, data entry, reference checks and filing•Assisted with quality checks on placements as per ISO guidelines•Advertised new job postings on HRDC and the McDonald Green website •Conducted sales calls to organizations in the Kitchener-Waterloo, Cambridge and Guelph areasExecutive Assistant to the CEO •Assisted in all aspects of the CEO’s day-to-day including scheduling, client interfacing and compiling information and data for reports•Supported in-house training department by completing registrations, entering course feedback into Excel and creating course booklets and certificates•Scored and recorded all McDonald Green assessments including MBTI, EQi and Kenexa testing•Completed invoicing for clients and payroll for employees two days per week •Participated in fund-raising events as a McDonald Green representative•Completed administrative functions such as scanning, faxing, data entry, filing and purchasing supplies