Shannon Stephens

Shannon Stephens Email and Phone Number

Network Support Specialist and Video Maintenance @ Boldyn Networks
United States
Shannon Stephens's Location
United States, United States
Shannon Stephens's Contact Details

Shannon Stephens work email

Shannon Stephens personal email

About Shannon Stephens

Shannon Stephens is a Network Support Specialist and Video Maintenance at Boldyn Networks. They possess expertise in telecommunications, voip, ip, routers, network design and 23 more skills. Colleagues describe them as "Shannon is the consummate professional, and an expert in many technical areas. His experience, knowledge, and demeanor make him an asset to any company. "

Shannon Stephens's Current Company Details
Boldyn Networks

Boldyn Networks

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Network Support Specialist and Video Maintenance
United States
Employees:
1323
Shannon Stephens Work Experience Details
  • Boldyn Networks
    Network Support Specialist And Video Maintenance
    Boldyn Networks
    United States
  • Apogee, Inc.
    Network Support Specialist/Video Maintenance
    Apogee, Inc. Sep 2014 - Present
    Mid Atlantic / Southeastern U.S.
    Network Support Specialist/Video Engineering MaintenanceApogee Telecommunications • Furman University, South CarolinaCurrent responsibilities include on-site network maintenance for residential housing at FurmanUniversity and Clemson University Village (off-campus). Duties include workingwith the Apogee NOC to restore/replace core switches and components in response tonetwork outages and system upgrades. In addition to core coverage, I'm also required torespond to… Show more Network Support Specialist/Video Engineering MaintenanceApogee Telecommunications • Furman University, South CarolinaCurrent responsibilities include on-site network maintenance for residential housing at FurmanUniversity and Clemson University Village (off-campus). Duties include workingwith the Apogee NOC to restore/replace core switches and components in response tonetwork outages and system upgrades. In addition to core coverage, I'm also required torespond to building and individual room work orders which typically include WiFi accesspoint, network cable/port servicing and resident end user support.In a secondary role, I provide CATV system maintenance for Furman, Clemson, Wofford,UNC Asheville and East Tennessee State Universities. These duties include-maintainingOTA antennas and processors, KU band SAT dishes, processors and modulators, localorigination processors, emergency alert systems, fiber optic transmitters/receivers/patchcable & coax amplification and distribution. Twice yearly preventive maintenance visits,plant design and upgrades are also included responsibilities. During the summer months,I'm often required to work with the installation team to build newly acquired sites.In both roles I'm required to respond to campus issues within a contracted SLA andmaintain a amiable and professional relationship with campus officials and technicians. Inperforming the above, I use the following software on a daily/weekly basis: MS Office,Excel, Outlook, ServiceNow, Nexonia, Putty, SolarWinds, LogMein, PayCor. Show less
  • Tec - Telephone Electronics Corporation
    Lead Technician/Supervisor
    Tec - Telephone Electronics Corporation Jul 2013 - Sep 2014
    Bay Springs Ms
    Technical and personnel oversight of alloperations for a catv system located in South Central MS which included the followingresponsibilities-headend operations & maintenance, plant distribution maintenance, CLImonitor/repair/filing, EAS testing & logging, new build/rebuild design and activation, aerialand underground construction. I took part in planning conferences, on-call rotations foroutage restoration and assisted in service calls when needed.
  • Mediacom Communications
    System Technician/Preventive Maintenance
    Mediacom Communications Jul 2007 - Jul 2013
    Hendersonville Nc (Mediacom At Time Of Hire - Purchased By Morris Communications 2008)
    Outside cable plant preventative maintenance (forward and return path noise mitagation)and fiber optic node optimaztion. I also assisted in demand maintenance forforward/return sweep and balance, yearly FCC proof of performance testing, CLImonitoring and repair, new plant activation, I took part in an on-call rotation fordistribution and headend outages. As a system tech I was required to daily/weekly use abucket truck, spectrum analyze, SLM, CLI meter, multimeter, and coax… Show more Outside cable plant preventative maintenance (forward and return path noise mitagation)and fiber optic node optimaztion. I also assisted in demand maintenance forforward/return sweep and balance, yearly FCC proof of performance testing, CLImonitoring and repair, new plant activation, I took part in an on-call rotation fordistribution and headend outages. As a system tech I was required to daily/weekly use abucket truck, spectrum analyze, SLM, CLI meter, multimeter, and coax coring/splicingtools. Show less
  • Tec
    Technical Supervisor
    Tec Mar 2004 - Jun 2007
    Bay Spring Ms.
    Technical and personnel oversight of alloperations for a catv system located in South Central MS which included the followingresponsibilities-headend operations & maintenance, plant distribution maintenance, CLImonitor/repair/filing, EAS testing & logging, new build/rebuild design and activation, aerialand underground construction. I took part in planning conferences, on-call rotations foroutage restortion and assisted in service calls when needed
  • Comcast
    System Technician
    Comcast Jul 1996 - Mar 2004
    Pearl Ms (Formerly Susquehanna Communications)
    Cable plant demand/preventative maintenance for a MSO located in Rankin County MS.Responsibilites included forward sweep & balance, fiber optic node optimaztion, CLImonitoring and repair, new plant activation, yearly FCC proof of performance testing, Itook part in an outage restoration on-call rotation for for distribution and headend. As asystem tech I was required to daily/weekly use a bucket truck, spectrum analyze, SLM, CLImeter, multimeter, coax coring/splicing tools… Show more Cable plant demand/preventative maintenance for a MSO located in Rankin County MS.Responsibilites included forward sweep & balance, fiber optic node optimaztion, CLImonitoring and repair, new plant activation, yearly FCC proof of performance testing, Itook part in an outage restoration on-call rotation for for distribution and headend. As asystem tech I was required to daily/weekly use a bucket truck, spectrum analyze, SLM, CLImeter, multimeter, coax coring/splicing tools and 28' extension ladder. Show less

Shannon Stephens Skills

Telecommunications Voip Ip Routers Network Design Computer Network Operations Fiber Optics Telephony Broadband Wireless Dsl T1 Troubleshooting Networking Rf Mpls Lan Wan Switches Ethernet Cisco Technologies Wireless Networking Cabling Network Engineering Optical Fiber Metro Ethernet Wan Cisco Ios Bgp

Shannon Stephens Education Details

Frequently Asked Questions about Shannon Stephens

What company does Shannon Stephens work for?

Shannon Stephens works for Boldyn Networks

What is Shannon Stephens's role at the current company?

Shannon Stephens's current role is Network Support Specialist and Video Maintenance.

What is Shannon Stephens's email address?

Shannon Stephens's email address is sd****@****ail.com

What schools did Shannon Stephens attend?

Shannon Stephens attended Hinds Community College, Cisco Networking Academy, Christ For The Nations Institute, Ncti.

What skills is Shannon Stephens known for?

Shannon Stephens has skills like Telecommunications, Voip, Ip, Routers, Network Design, Computer Network Operations, Fiber Optics, Telephony, Broadband, Wireless, Dsl, T1.

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