Provided administrative support for both the executive assistant and the Executive Team.Organized executive dinners, social/work events and managed business travel itineraries.• Organized and executed the logistics of company social events, luncheon meetings and off-site events. Acted as the main point of contact for host hotels including meeting space, AV, rooming lists, and transportation. • Prepared correspondence, managed appointments, schedules, procured receipts, and compiled monthly expense reports.• Fostered strong interpersonal relationships across different departments to facilitate positive interoffice communication.• Organized business travel itineraries for the Executive Team including air, hotel, auto rentals, and related arrangements.

• Coordinated service support to members, customers, and providers for Internal Retrieval Operations through direct phone-based customer iteration customer service platform. • Directed phone-based customer interaction to answer and resolve a wide variety of inquiries. • Retrieved, transferred, and submitted charts to internal coding team achieving average of 100% on daily quality checks.

Administrative Assistant to independent business owners including Regional VP and Senior Global Accounts Manager. Led the creation, organization and management of the correspondence, itineraries, contract negotiation, invoicing with clientele and venue suppliers. • Created a streamlined process for Requests for Proposals (RFP’s) for hotelier bids.• Built strong connections with clients and venue suppliers and mediated client needs.• Sourced suppliers and negotiated room rates to budget within client parameters. • Managed supplier presentations calendar for the North Central Team.• Organized site itineraries for clientele.• Facilitated contract negotiation and execution.• Tracked invoices, payments and oversaw the payment process for Helmsbriscoe agents.• Prepared client cost savings reports.• Managed hotel bonus points program.• Created system improvements for general tracking, organizing, and processing of financial data resulting in greater efficiencies.