Shannon Wicker

Shannon Wicker Email and Phone Number

On-highway and Off-highway Service Manager @ Stewart & Stevenson
Midland, TX, US
Shannon Wicker's Location
Midland, Texas, United States, United States
Shannon Wicker's Contact Details

Shannon Wicker work email

Shannon Wicker personal email

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About Shannon Wicker

Drawing upon a career of 18+ years, I have held almost every position at the branch level from technician, parts counter, service manager, and parts manager to territory manager with oversight of 59 locations. I have the hands-on experience leading strategic sales initiatives to attain corporate objectives while also building a team of dedicated employees. I am an accomplished and results-driven professional with proven expertise in developing and implementing sales strategies, generating business revenue, and increasing customer satisfaction in challenging markets.My Career Accomplishments are:✯ Directed parts operations from $700K to $1.5M per month as well as maintained an average GP of 35% for Stewart & Stevenson.✯ Boosted parts sales to $1M within first year by opening and directing parts and service departments for new branch location for Central Power Systems. ✯ Increased profits and professional relations making the region top-one in nation within six months and attained top-five positions throughout tenure by collaboration with 95 key Ford dealerships and Wholesaling Distributors across five states at OCP/Blue Diamond. ⇨ I excel at selling and promoting company products in designated area, overseeing activities of parts and sales teams, conducting market research, and identifying potential customers. I have demonstrated success in leading sales and client relations, tracking new markets and emerging trends, developing strategic partnerships, and creating business plans to meet business needs and requirements. ⇨ I am adept at producing long-term value and capitalizing on growth opportunities for an organization from customers, markets, and business partnerships. I am skilled in building and leading teams, conducting training sessions to improve team effectiveness. I possess excellent communication, negotiation, organizational, analytical, public speaking, and leadership skills. My Technical Skills are: • Power BI, Teams, Microsoft Office Suite (Word, Excel & PowerPoint) ⇨ Moreover, I am a versatile and dependable professional with inspiring leadership ability, excellent communication skills, and the capacity to adapt communication and leadership style to achieve quality results. Connect with me today to find out how I'll make your mission my mission, to help bring all of your business objectives into focus!

Shannon Wicker's Current Company Details
Stewart & Stevenson

Stewart & Stevenson

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On-highway and Off-highway Service Manager
Midland, TX, US
Employees:
1254
Shannon Wicker Work Experience Details
  • Stewart & Stevenson
    On-Highway And Off-Highway Service Manager
    Stewart & Stevenson
    Midland, Tx, Us
  • Asco Equipment
    Branch Manager
    Asco Equipment Apr 2024 - Present
    Lubbock, Texas, Us
  • Stewart & Stevenson
    On-Highway & Off-Highway Service Manager
    Stewart & Stevenson Jun 2023 - Apr 2024
    Houston, Texas, Us
  • Stewart & Stevenson
    Parts Manager
    Stewart & Stevenson Aug 2018 - Jun 2023
    Houston, Texas, Us
    At Stewart & Stevenson, my responsibility is to manage the department's monthly P&L statements while managing 8 parts personnel. I evaluate current parts locations and warehouses to utilize space for inventory security, while mitigating loss and damage. I plan and execute new strategies to better support core handling to guarantee full value recovery and eliminate loss of core eligibilities. I review and implement an employee advancement strategy for reenergizing employees while building employee devotion and safety.A few key accomplishments in this tenure include:• Boosted parts sales from $700K to $1.5M per month; increased margins to 36% by implementing proven strategies.• Minimized department turnover by improving employee retention and creating employee training.• Maintained an average 1% variance between forecasts and actual monthly sales.
  • Outsource Corporate Partners, Llc
    Territory Parts Sales Manager
    Outsource Corporate Partners, Llc Jul 2016 - Jul 2018
    Birmingham, Al, Us
    I efficiently managed the P&L statements for 59 locations to increase sales and attain business growth. I cooperated with key personnel by establishing strategic relationship between supplier and customer. I oversaw the utilization of current programs to increase sales and build profit margins. I collaborated with management to train outside sales force on best sales practices. I set up and ran training sessions for dealer and customer personnel, involving technicians, salespeople, managers, and owners. A few key accomplishments in this tenure include:• In first 6 months, skyrocketed territory from 24th in North America to 1st. Maintained a top 5 position throughout my tenure.• Increased dealer purchases by an average 29% by conducting multiple workshop trainings.• Generated multiple additional sales by developing Microsoft PowerPoint presentations and conducting multiple sales trainings to build customer relations.• Represented the Power Stroke brand at multiple Car shows, Dealer trainings, and other events across the territory resulting in additional sales to the end customer.
  • Central Power Systems And Services, Inc.
    Parts & Service Manager
    Central Power Systems And Services, Inc. Oct 2013 - Jul 2016
    Liberty, Mo, Us
    In this tenure, I established and sold multiple customized parts to individuals and commercial accounts. I cross-trained and provided back-up for other technicians, customer service, and sales representatives. I prevented store losses by utilizing awareness, attention to detail, and integrity. Moreover, I maintained up-to-date knowledge of store policies regarding returns, payments, and exchanges. I identified new opportunities for selling and adding additional parts. A few key accomplishments in this tenure include:• Assisted in opening new location while running the parts & service departments.• Accomplished high sales percentage through consultative and value-focused customer service approach.• Served as a team member by performing cashier duties, product assistance, and cleaning.• Ordered accurate amounts of parts and supplies to maintain necessary inventory, while scheduling and reviewing the work of six mechanics.• Communicated with customers and retail buyers to expedite orders, while assisting customers with store and product complaints.• Recommended, selected, and aided locating parts according to customer needs and desires.• Generated leads for new sales via telephone and email contact with customers.
  • Central Power Systems And Services, Inc.
    Parts Counterperson
    Central Power Systems And Services, Inc. Jan 2013 - Oct 2013
    Liberty, Mo, Us
  • Tri-Lakes Motors Service Department
    Automotive Technician
    Tri-Lakes Motors Service Department Jul 2009 - Jan 2013
  • Suntrup Volvo O’Fallon
    Automotive Technician
    Suntrup Volvo O’Fallon Jul 2006 - Jul 2009

Shannon Wicker Skills

New Business Development Negotiation Inventory Management Customer Service Customer Satisfaction Sales Team Building Business Development E Commerce Training Vendor Management Warranty Sales Management Automotive Account Management Powertrain Process Improvement Microsoft Office Microsoft Excel Budgets 10 Key Leadership Microsoft Word Outlook As400 Dealer Socket Communication Public Speaking Life Skills Personal Development Management Purchasing Sales Operations Operations Management Motors Generators Distributors Trade Shows

Shannon Wicker Education Details

  • Universal Technical Institute
    Universal Technical Institute
    Automotive Repair

Frequently Asked Questions about Shannon Wicker

What company does Shannon Wicker work for?

Shannon Wicker works for Stewart & Stevenson

What is Shannon Wicker's role at the current company?

Shannon Wicker's current role is On-highway and Off-highway Service Manager.

What is Shannon Wicker's email address?

Shannon Wicker's email address is s.****@****sss.com

What schools did Shannon Wicker attend?

Shannon Wicker attended Universal Technical Institute.

What are some of Shannon Wicker's interests?

Shannon Wicker has interest in Children.

What skills is Shannon Wicker known for?

Shannon Wicker has skills like New Business Development, Negotiation, Inventory Management, Customer Service, Customer Satisfaction, Sales, Team Building, Business Development, E Commerce, Training, Vendor Management, Warranty.

Who are Shannon Wicker's colleagues?

Shannon Wicker's colleagues are Ana María Arévalo Diaz, Matthew Gravning, Mike Strupp, Roberto Perez, Kim Malveaux, Manuel Sosa, Paul Geraci.

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