Shannon Woolson

Shannon Woolson Email and Phone Number

Senior Office Manager @ WorkHero
Winchester, CA, US
Shannon Woolson's Location
Temecula, California, United States, United States
Shannon Woolson's Contact Details
About Shannon Woolson

Experienced HVAC, / Plumbing / Electrical Call Center Leader with a broad-based background in operations, sales, and leadership. Proven track record of developing and implementing successful business strategies that improve profitability and drive growth. Skilled in managing budgets, forecasting sales, and maintaining strong relationships with customers and vendors. Demonstrated ability to lead and motivate teams to achieve their goals and exceed customer expectations. Strong communication and interpersonal skills, with a talent for building and maintaining relationships with stakeholders at all levels. Adept at analyzing data and identifying opportunities for improvement.

Shannon Woolson's Current Company Details
WorkHero

Workhero

View
Senior Office Manager
Winchester, CA, US
Website:
workhero.pro
Employees:
10
Shannon Woolson Work Experience Details
  • Workhero
    Senior Office Manager
    Workhero
    Winchester, Ca, Us
  • Energuy
    General Manager
    Energuy Jan 2024 - Present
    Temecula, California, United States
  • Absolute Airflow Heating, Air And Plumbing
    Business Development Specialist
    Absolute Airflow Heating, Air And Plumbing Jun 2023 - Nov 2023
    California, United States
    Experienced Business Development Specialist with a broad-based background in developing and implementing successful business strategies. Strong track record of building profitable relationships with clients and partners, resulting in significant growth and revenue. Skilled in market research, competitive analysis, and identifying new business opportunities. Proven ability to lead cross-functional teams and manage projects from conception to completion. Excellent communication and interpersonal skills, with a talent for building and maintaining strong relationships. Adept at negotiating and closing deals, with a keen understanding of contract management and legal requirements. Driven to exceed expectations and deliver results that drive business success.
  • Sherlock Heating And Air Conditioning, Inc.
    General Manager
    Sherlock Heating And Air Conditioning, Inc. Jan 2022 - Jun 2023
    Carlsbad, California, United States
    Experienced General Manager with a broad-based background in operations, sales, and team management. Proven track record of developing and implementing successful strategies to drive business growth and profitability. Strong knowledge of financial management, budgeting, and cost control. Skilled in building and leading high-performing teams, fostering a culture of collaboration and accountability. Demonstrated ability to establish and maintain strong relationships with clients, vendors, and stakeholders. Adept at identifying opportunities for process improvement and implementing solutions that increase efficiency and productivity. Committed to delivering exceptional customer service and achieving business objectives.
  • Sherlock Heating And Air Conditioning, Inc.
    Operations Manager
    Sherlock Heating And Air Conditioning, Inc. Apr 2021 - Jan 2022
    Vista, California, United States
    Experienced Operations Manager with broad-based experience in overseeing operations, supply chain, and logistics. Strong track record of developing and implementing strategies to optimize inventory management, distribution, and transportation. Skilled in supplier and contractor management, contract negotiation, and international freight. Proven ability to build successful teams and collaborate with executive leadership to drive business growth. Adept at delivering innovative solutions to reduce costs, increase margins, and improve overall efficiency.
  • Sherlock Heating And Air Conditioning, Inc.
    Administrative Operations Manager
    Sherlock Heating And Air Conditioning, Inc. May 2018 - Apr 2021
    Vista, California
    As an administrative operations manager with broad-based experience, I have developed a strong skillset in managing and optimizing business operations. With significant experience in overseeing supply chain, logistics, and inventory management, I have a proven track record in developing and implementing successful strategies to streamline operations and maximize efficiency. My expertise in supplier and contractor management, business development, and contract negotiation has allowed me to effectively manage costs and increase profitability. Additionally, I possess strong communication skills, which have enabled me to develop and lead successful teams, collaborate with executive leadership, and interface with global suppliers. Overall, I am committed to delivering forward-thinking solutions that drive sales growth, reduce inventory, and increase margins.
  • We Care Plumbing Heating Air And Solar
    Call Center Manager
    We Care Plumbing Heating Air And Solar Jan 2017 - May 2018
    Murrieta, California
    Responsible for entire call center CSR, dispatch and sales lead coordinationAs an experienced Call Center Manager, I have a broad-based understanding of the industry and a strong track record of success. I have developed and implemented effective strategies to improve customer satisfaction, increase efficiency, and drive revenue growth. My significant experience in managing large teams has allowed me to develop and mentor employees, leading to a high-performing and engaged workforce. I am skilled in developing and analyzing metrics to identify opportunities for improvement and implementing solutions to drive positive results. With my excellent communication and interpersonal skills, I am able to build strong relationships with clients and colleagues alike. Overall, I am a results-driven leader who is committed to delivering exceptional customer service and driving business success.
  • American Residential Services
    Rightime Home Services Office Manager
    American Residential Services Dec 2014 - Jan 2017
    Riverside, California
    Office Manager for Corona and Riverside Call Center / Dispatch and Sales Depts ARS Corona & RighTime Home Services Riverside merge. Two great companies = ONE powerhouse!Experienced office manager with a broad-based range of skills in administrative support, team management, and project coordination. Strong knowledge of office procedures, bookkeeping, and database management. Proven track record of developing and implementing efficient systems to streamline operations and increase productivity. Skilled in managing schedules, organizing meetings, and communicating effectively with clients and stakeholders. Adept at training and mentoring staff to ensure high-quality work and excellent customer service. Committed to achieving company goals and delivering exceptional results.
  • Rightime Home Services
    Call Center / Office Manager
    Rightime Home Services Jul 2014 - Jan 2017
    As an experienced Call Center Manager, I have a broad-based understanding of the industry and a strong track record of success. I have developed and implemented effective strategies to improve customer satisfaction, increase efficiency, and drive revenue growth. My significant experience in managing large teams has allowed me to develop and mentor employees, leading to a high-performing and engaged workforce. I am skilled in developing and analyzing metrics to identify opportunities for improvement and implementing solutions to drive positive results. With my excellent communication and interpersonal skills, I am able to build strong relationships with clients and colleagues alike. Overall, I am a results-driven leader who is committed to delivering exceptional customer service and driving business success.
  • Cooper Heating And Cooling
    Call Center / Office Manager
    Cooper Heating And Cooling Jan 2014 - Jul 2014
    Broomfield Co
    As an experienced Call Center Manager, I have a broad-based understanding of the industry and a strong track record of success. I have developed and implemented effective strategies to improve customer satisfaction, increase efficiency, and drive revenue growth. My significant experience in managing large teams has allowed me to develop and mentor employees, leading to a high-performing and engaged workforce. I am skilled in developing and analyzing metrics to identify opportunities for improvement and implementing solutions to drive positive results. With my excellent communication and interpersonal skills, I am able to build strong relationships with clients and colleagues alike. Overall, I am a results-driven leader who is committed to delivering exceptional customer service and driving business success.
  • One Hour Heating & Air Conditioning, Llc
    Call Center / Office Manager
    One Hour Heating & Air Conditioning, Llc Jan 2011 - Dec 2013
    As an experienced Call Center Manager, I have a broad-based understanding of the industry and a strong track record of success. I have developed and implemented effective strategies to improve customer satisfaction, increase efficiency, and drive revenue growth. My significant experience in managing large teams has allowed me to develop and mentor employees, leading to a high-performing and engaged workforce. I am skilled in developing and analyzing metrics to identify opportunities for improvement and implementing solutions to drive positive results. With my excellent communication and interpersonal skills, I am able to build strong relationships with clients and colleagues alike. Overall, I am a results-driven leader who is committed to delivering exceptional customer service and driving business success.
  • System Solutions Development
    Software Quality Assurance Tester
    System Solutions Development Aug 2009 - Dec 2010
    Murrieta, California
    Experienced software QA tester with broad-based experience in testing various software applications. Demonstrated ability to develop and implement test plans, test cases, and test scripts to ensure software quality. Strong knowledge of software testing methodologies, tools, and processes. Skilled in identifying and reporting defects, and working collaboratively with development teams to resolve issues. Proven ability to work under pressure and meet tight deadlines. Excellent communication skills and ability to work effectively in a team environment. Committed to delivering high-quality software products that meet or exceed customer expectations.
  • We Care Plumbing Heating Air And Solar
    Office Manager / Accounting Controller
    We Care Plumbing Heating Air And Solar 2006 - 2009
    Murrieta Ca
    Experienced office manager with a broad-based range of skills in administrative support, team management, and project coordination. Strong knowledge of office procedures, bookkeeping, and database management. Proven track record of developing and implementing efficient systems to streamline operations and increase productivity. Skilled in managing schedules, organizing meetings, and communicating effectively with clients and stakeholders. Adept at training and mentoring staff to ensure high-quality work and excellent customer service. Committed to achieving company goals and delivering exceptional results.
  • Data Builders Inc
    Accounting Clerk
    Data Builders Inc Aug 2004 - Jul 2006
    Murrieta, California
    Experienced accounting clerk with a broad-based knowledge of accounting principles and practices. Strong ability to manage accounts payable and receivable, process invoices, and reconcile bank statements. Skilled in utilizing accounting software and tools to develop financial reports and statements. Proven track record of identifying and resolving discrepancies in financial records. Excellent communication and organizational skills, with the ability to work independently or as part of a team. Committed to accuracy and attention to detail, ensuring compliance with all regulatory requirements.

Shannon Woolson Skills

Microsoft Office Microsoft Excel Microsoft Word Customer Service Powerpoint English Windows Research Outlook Teaching Public Speaking Time Management Data Entry Team Building Office Management Training Call Centers Social Media Sales Team Leadership Supervisory Skills Telephone Skills Office Administration Invoicing Coaching Project Planning Administrative Assistants Recruiting Accounts Receivable Accounts Payable Leadership Development Account Management Project Management Employee Relations Leadership Customer Satisfaction Teamwork Process Scheduler Strategic Planning New Business Development Budgets Management Budgeting Microsoft Powerpoint

Frequently Asked Questions about Shannon Woolson

What company does Shannon Woolson work for?

Shannon Woolson works for Workhero

What is Shannon Woolson's role at the current company?

Shannon Woolson's current role is Senior Office Manager.

What is Shannon Woolson's email address?

Shannon Woolson's email address is s.****@****air.com

What is Shannon Woolson's direct phone number?

Shannon Woolson's direct phone number is +195181*****

What skills is Shannon Woolson known for?

Shannon Woolson has skills like Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Powerpoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Time Management.

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