Shannon Yates Email and Phone Number

Full-time Faculty since January 2020

* Establish classroom guidelines and initiatives that are conducive to students learning experience and ultimately their overall course success, using the Universal Instructional Design principles* Utilize college software to develop and manage course content, while ensuring students are continuously updated on their academic results* Communicate with students course expectations, and answer questions and provide clarification on course concepts, either in the classroom, office hours or through email* Design an evaluation format that reflects diverse learning methods (inclusion), yet ensures Intended Learning Outcomes (ILOs)* Partnership with Accessible Learning Office; accommodating students so they are fully able to participate in the course, ensuring their academic success* Create lesson plans that promote active learning, using a variety of methods such as lectures, social media, videos, and group work to name a few

* Utilized university software to develop and manage course content, while ensuring students are continuously updated on their academic results* Expediently marked essays, exams, and other assignments as directed by course professor* Communicated with students; answering their questions, and clarifying course information, either through email or office hoursCertificates* Lesson Planning* Mentoring Undergraduate Students

Dual Rate Security Supervisor 2005 - 2012Full-time Security Supervisor Contract 2008 to 2009Security Officer * Oversaw department functions, collaborating with associated staff at other site departments to assure system and organizational efficiency, and effective handling of regulatory infractions (Gaming Operations)* Responsible for departmental leadership, staff development and program management* Trained newly hired Security Officers and Dual Security Supervisors as to full range of responsibilities* Investigated staff and customer complaints, inclusive of: harassment, discrimination, work refusals, trespass, theft, vagrancy, assault, and narcotics trafficking* Reviewed applications and interviewed candidates for Security Department; deliberated with Human Resources Management in selecting successful new recruits * Maintained open dialogue with various departments to assure organizational efficiency, establish clear lines of communication, and to address inter-departmental requirements* Collected and assessed facts and witness statements, gathered during the process of investigation, providing final written conclusions