As a highly resourceful project manager and process improvement specialist, my strategy is to achieve higher impacts in productivity, performance, profitability, operations, and customer service. While coordinating with internal and external stakeholders on business processes, systems, and potential impacts; the opportunity for change management opens up and allows me to help them optimize existing processes for future success.Helping individuals and organizations push past the “status quo” is what I do best. My proven strategies have resulted in individual and organizational success. Through collaboration, facilitation, and targeted assessment, I am able to identify operational pain points and to prescribe solutions for improvement. Teaching others on how to align their goals with their actions is not only a priority, but a privilege. By partnering with key decision makers and senior management on operational plans and program overviews, this creates an environment of high velocity learning and complex analysis that influences an increase of value-added processes. SPECIALTIESLeadership DevelopmentProgram ManagementBusiness OperationsNegotiation StrategiesRisk ManagementProject ManagementRoot Cause AnalysisTraining & DevelopmentOperations ManagementContinuous ImprovementClient Relationship Management
Listed skills include Insurance, Process Improvement, Call Center, Project Management, and 27 others.
