I solve business problems and manage software product development. I have spent 15+ years translating intelligence and analysis into product solutions, delivering results under budget and ahead of schedule.• Maximized customer engagement, retention, and self-perpetuation by developing customer personas, use cases, user experience design, customer journeys, success metrics, wireframing, prototyping, usability testing, launch strategy, and product roadmaps.• Produced a $200M+ revenue pipeline, exceeding market absorption goals.• Exceeded targets for SaaS business transformation projects for Milrose Consultants, United Educators, Sontique, Wellness Corporate Solutions, American Institutes for Research, Elite Personnel, & Robert Half, increasing efficiency and generating unprecedented value.• Assembled and managed award-winning teams.• Positioned products in the marketplace. Specialties: product management, customer research, competitive analysis, concept development, product roadmap, feature planning, Agile, Lean, Kanban, user experience optimization, relationship management, business integration, usability testing, success metrics, reporting, SaaS, digital B2C products, mobile apps, cross-functional team management, business analytics, wireframes, prototypes, product lifecycle management, backlog prioritization, data analysis, ideation, iteration, opportunity hypothesis testing, Google Analytics, Jira, Asana, Trello, Balsamiq, Figma, Sketch, Microsoft Project, beta testing, quality assurance, email marketing, A/B testing, user analytics, SalesForce, design thinking, user experience UX consulting, contract administration, resource allocation, HootSuite, client relationship management, CRM, statistical analysis, InDesign, Adobe Illustrator, MailChimp, SPSS, SAS, STATA, product development, branding, internet marketing, management consulting, strategy consulting, planning, design, project management, feasibility analysis, new development marketing, asset repositioning, new business development, public speaking, genealogy, genetic genealogy, kinship analysis, AncestryDNA, GEDmatch, MyHeritage DNA, 23andMe, Family Tree DNA, heir research, skip tracing, unknown parentage/adoption search, chromosome mapping, genetic networking, urban planning, market research, highest and best use analysis, unit mix analysis, amenity planning, market analysis, entitlements, portfolio optimization, zoning, GIS, SharePoint, social media, public policy, public administration, Word, Excel, PowerPoint, Access, Dreamweaver, WordPress, communications, public relations