Shannon Conner Email & Phone Number

Wilmington, NC, US

• Deliver administrative support to the CEO and manage a sales team. Schedule flights and make hotel arrangements to attend markets where new furniture and merchandise are displayed. Set up and manage social media.
• Implemented new logistics programs and systems, including a process that reduced labor costs from 2 full-time salaries to 1 delivery person for one workday.
• Introduced digital invoicing and a shared drive for better cross-company communications, saving 40 hours weekly.
• Created a new system to track client samples, which reduced labor costs and inefficiencies.
• Created new business systems and streamlined the ordering process.
• Implemented a vendor management system and set up new vendor accounts.

Lilburn, Georgia, United States

• Supported the administrative needs of executives at a 110-person commercial electrical contracting firm, effectively prioritizing projects to achieve goals and ensure profitability. Greeted visitors and customers.
• Streamlined manpower utilization, moving crew members to one day a week versus daily assignments.
• Designed a tracking system for the supply room, reducing ordering and unnecessary spending.
• Coordinated and secured travel schedules for executives.
• Processed payroll for 95 employees.
• Planned safety training sessions and maintained employee training certifications.

Duluth, Georgia, United States

• Delivered exceptional customer service for an international apparel manufacturing and sales organization. Reviewed customer inquiries, resolved problems, and managed transactions (orders, refunds, exchanges). Utilized.
• Consistently received Five-Star ratings from customers.

Atlanta, Georgia, United States

• Built a successful business from the ground up, including licensing, insurance, leases, hiring, and accounting. Managed payroll, instructed classes, and communicated with customers, students, and staff. Designed and.
• Designed and scheduled classes and private events for a 6-day-a-week business with 300+ students.
• Directed the build-out of a 4K sq. ft. space to increase capacity for new business.
• Coordinated and executed annual recitals with 1.2K guests and 200+ students, from venue selection to contract negotiations, sales, and staffing.
• Consistently found ways to give back to the community by offering dance scholarships to students in need.