I am currently a senior undergraduate student in the Lerner College of Business and Economics at the University of Delaware pursuing an Honors Degree in Management Information Systems and Business Analytics with a Operations Management Concentration. During this time I have gained skills in analytics and technology including Excel, Python, R, Salesforce, SQL, and more.In my current role as a Sports Analytics Intern with University of Delaware Sports Science and Analytics, I have gained hands-on experience collecting, analyzing, and describing data. I also have database experience with Lerner Career Services, where I developed python code to clean survey data, create a database of the response, and flag non-respondents to be contacted. My summer internship experiences have provided me with a strong understanding of operations and customer engagement in the sports industry. During my role as an Operations Intern with the Jr. 76er's, I developed systems to increase the speed of uniform and merchandise, and helped coordinate weekly bus transportation campers and staff. With the Wilmington Rocks I had a customer facing role in ticket sales and event execution which strengthened my communication ability and understanding of how to pivot in fast-paced environments. I am also involved with leadership on campus with the business fraternity Delta Sigma PI where I am the Vice President of Scholarships and Awards. Within the fraternity I have connected with other high-achieving and driven future business leaders, and with my position I am able to provide academic resources, support, and scholarship opportunities.I am always learning and adapting to new situations which I am excited to continue as my professional journey progresses. Please reach out to connect or discuss potential opportunities!
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Associate SpecialistSunoco LpBlue Bell, Pa, Us -
Crm Intern - Lerner Executive Mentoring ProgramAlfred Lerner College Of Business & Economics At University Of Delaware Feb 2024 - PresentNewark, Delaware, United StatesStreamline data cleaning using Python to create an organized database, reduced processing time by 75%Utilize Salesforce to manage 300+ program participants, creating efficient matches and tracking success ratesIdentify patterns in data to help struggling participants and gain positive testimonials for promotional material -
Lerner Career Services InternAlfred Lerner College Of Business & Economics At University Of Delaware Jun 2023 - PresentNewark, Delaware, United StatesMeet individually with 200+ students each semester providing resume support and answering career questionsProvide quality feedback to online resume submissions leading to a 25% increase of next submission approvalsCollaborate directly with Lerner Career Services Professional Staff to exchange ideas and improve programs -
Sports Analytics InternUniversity Of Delaware Aug 2022 - PresentNewark, Delaware, United StatesUtilize excel and pivot tables to collect, analyze, and interpret 6000+ data points and effectively manage database Create weekly practice reports for football coaches by identifying key data and synthesizing information Communicate with other interns and departments to ensure effective implementation of knowledge -
Carpenter Sports Building Student Supervisor And Front Desk AssociateUniversity Of Delaware Jun 2023 - PresentNewark, Delaware, United StatesManage the collection of payments, issue and renew memberships, and resolve billing concernsMonitor issuance and returns of gym equipment to ensure accurate inventory and quality of equipmentProvide high standard of service for patron satisfaction and to inform of gym amenities and opportunities -
Munson Fellow Peer MentorUniversity Of Delaware Jun 2022 - May 2023Newark, Delaware, United StatesEngaged with all first-year honors students in a small group setting through planned events and individually through biweekly check-ins Implemented and promoted honors college events while encouraging campus involvement in mentee interestsFulfilled monthly professional development to improve as a leader while forming connections with other mentors -
Vice President Of Scholarships And AwardsDelta Sigma Pi - Omicron Omega Nov 2023 - PresentNewark, Delaware, United StatesFormulate strategic plan for individual position and chapter in collaboration with other executive board membersApply for chapter awards and national recognition for individuals on behalf of chapterFoster academic enrichment through chapter programs and provide information about university opportunities -
Recruitment Committee MemberDelta Sigma Pi - Omicron Omega Sep 2021 - PresentNewark, Delaware, United StatesSupport Senior Vice President in promoting organization and its members through on campus events before gathering new member class and during recruitment weekEngage in professional development workshops to gain knowledge of business practices Conducted 40+ interviews with brothers as a prospective member to network and gain communication skills -
Game Day Operations InternWilmington Blue Rocks Apr 2024 - Sep 2024Wilmington, Delaware, United StatesFacilitated community engagement and on-field events guaranteeing precise timing and executionCoordinated 150+ ticket sales per game utilizing Glitnir Ticketing and provided strong customer service Managed inventory, merchandising displays, and analyzed online and on-site sales initiatives -
Jr. 76Ers Academy Operations InternEsf Camps & Experiences Jun 2023 - Aug 2023Aston, Pennsylvania, United StatesCentralized distribution of camp supplies and reduced uniform issuing time by 37.5%Coordinated weekly transportation and redefined travel safety procedures for 560+ campers Strategized with site leaders about increasing both task efficiency and camper enrollment by 20% next year -
Front Desk AssociateKids First Swim Schools & Franchise Company Jan 2023 - Jul 2023East Norriton, Pennsylvania, United StatesUtilized scheduling software iClassPro to enroll families, manage attendance, and oversee payment plansMaintained high levels of customer service to satisfy both customer needs and school policiesAnswered customer questions about pricing, availably, and policies over the phone and in person -
Science Program InstructorMad Science Of West New Jersey May 2022 - Aug 2022Pennington, New Jersey, United StatesExecuted science program curriculum and fostered curiosity in an educational environment Utilized behavior management techniques to help students grow socially and ensure safetyCoordinated the exchange and maintenance of equipment and monitored inventory of supplies -
CashierThe Giant Company Jun 2020 - Aug 2021Blue Bell, Pennsylvania, United StatesAssist 40+ customers daily at the register with purchases and fulfilled their shopping requestsMentor and train new team members on daily procedures, register equipment, and conversation skillsMaintain high levels of customer service to satisfy customer needs and store policies -
LifeguardGreater Plymouth Community Center Aug 2019 - Jun 2021Plymouth Meeting, Pennsylvania, United StatesCollaborated with coworkers to respond to life threatening situations: First Aid, CPR, and other assisting services Maintained personal Lifeguard and First Aid certifications, and company space and equipment safety standardsSupervised patrons and carefully enforced facility policies to maintain safety
Shannon Conway Education Details
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Business Analytics
Frequently Asked Questions about Shannon Conway
What company does Shannon Conway work for?
Shannon Conway works for Sunoco Lp
What is Shannon Conway's role at the current company?
Shannon Conway's current role is Associate Specialist.
What schools did Shannon Conway attend?
Shannon Conway attended University Of Delaware.
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Shannon Conway
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