Shannon (Gill) Dayhoff, Pcc, Mba Email & Phone Number

Greater Atlanta Area

Guided Ventures Group is a leadership advisory and executive coaching firm in support of executives and organizations who need to both level up leadership abilities and increase the impact of leaders to drive scale in the business. Our clients know times have changed and command and control styles are not sustainable for growth. Collaborative leadership, emotional intelligence and adaptive communication styles are needed for success.Because everyone is too busy for endless training classes or regular mentoring, we bring in our targeted Leadership Acumen Accelerator for a laser focused diagnostic approach to help smart managers transition into effective, emotionally intelligent leaders by focusing on the unique key derailers for each individual.Want to learn more? DM me for a no obligation, no pressure Leadership Acumen Evaluation conversation to talk more about the leaders in your organization and get some tips whether we work together or not! 😁

Greater Atlanta Area

Payments executive responsible for North America Strategic Planning at Elavon, Inc (part of U.S. Bank) as a member of the North America Executive Leadership team managing a multi-billion dollar payments acquiring business (top 5 U.S. and Canada). As part of the Women in Leadership group, actively coaching female leaders in the payments space since 2015 when I became a certified coach.

Columbus, Georgia Area

Payments industry leader holding role of both "Chief of Staff" and "Product Strategy" for the newly created Global Product Group inside a Fortune 500 organization. Second employee in the group that grew from 2 to over 150 people in 3 years working with the Head of Global Product and expanded B2B client reach and engagement by successfully bringing multiple products and regions together.

Columbus, Georgia

Stood up a new Learning and Development function for TSYS (Fortune 500) after we spun out from our parent company, Synovus Financial. With a staff of 12, we created a new multi-tiered, cutting edge Leadership Development program for TSYS. We also implemented a new performance management process including the vendor RFP to implementation. In addition, we developed a mentoring and diversity program and created a scholars program with 30+ team members on call to train courses globally.

Columbus, Ga

Provided revenue producing on-site consulting services for large banks and issuing portfolios in support of large scale credit card portfolio conversions in Ireland, the Netherlands and Connecticut. Specialties included consulting on authorizations, testing, strategy and program management. I also managed a team of paid consultants working on these projects in addition to managing an education team working on significant initiatives to create a more consultative approach to client engagement back at headquarters.

Baltimore, Md

Led Customer Service, Tech Support, Teacher Management (200+ remote teachers) and Quality Assurance teams at eSylvan, an internet startup under Sylvan Ventures. eSylvan was launched to teach kids on-line from their home using the Sylvan educational processes at a time when live, internet teaching was just beginning. The successful start up was eventually sold to Sylvan Learning Systems as a new channel for delivery.

Baltimore, Md

As Operations Manager for eSylvan, I started with the company pre-launch to help set up its processes and procedures and build the business and execution strategy for going live in fall of 2000. I worked with Executive leadership facilitating the sessions to craft and operationalize the company vision. In addition, I managed the QA teams testing the product from development into beta and managed the fulfillment processes to support customer on-boarding from the operations perspective. Promoted to Director of Operations in 2001.

Hong Kong

Walt Disney Asia Pacific, Disney Trading division. We sourced and managed vendors all over Asia for Disney direct retail outlets like Disneyland, Walt Disney World, Disney Stores, Disney Catalog etc... My speciality was hardline products - watches, clocks with some experience in other materials like plastic, ceramic and polyresin.

Hong Kong

Silcon is a Chinese manufacturing company specializing in watches and clocks. I managed the product marketing and product development for the watch part of the business developing customers all over the world but especially in the US and Europe. I was the first westerner to ever work in this company. I left Silcon when recruited by one of my clients, Walt Disney.

Mba, International Business

Bachelor Of Arts - Ba, International Business

Exchange, Economics, Psychology, Business

Activities and Societies: AISEC and other student organizations

Education record