Debra Shannon Email and Phone Number
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Transforming technological chaos into calm with my unique blend of experience in technology, project management, and auditing (CPA, CIA, and CISA). My specialty is working hands-on with rapid-growth companies whose internal processes didn't keep up. I break down complex business problems, identify practical solutions, and lead organizations to embrace the value of technology changes.I have a proven track record of building high-performing IT teams supporting businesses in multiple industries including Logistics, Healthcare, Banking, Security, Telecommunications, Federal Government (Defense and Civilian Agencies), and Nonprofits.🈁 HIGHLIGHTS:• Drove IT modernization at the largest U.S. Coca-Cola bottler's $340M transportation subsidiary by restructuring IT strategic planning, updating the company’s ERP systems and infrastructure to enable future growth, and implementing mobile communications systems in the vehicle fleet.• Enabled the rapid growth of a logistics company (featured on the Ice Road Truckers) to $156M in annual revenues by transforming the IT infrastructure, including rebuilding ERP and CRM platforms and implementing new mobile communication and fleet maintenance systems.• Reduced telecommunication and infrastructure costs by 30% at Alaska’s largest occupational health company by renegotiating service contracts with key vendors• Implemented ERP systems from $3M-$11.6• Managed teams of 10-80+I'm happy to connect with people interested in my experience and how I help companies transform their technology and business. You can contact me at ShannonDebraE@gmail.com or 980-349-6342.🈁 CORE COMPETENCIES:- Strategic Planning- Governance, Risk & Compliance (GRC)- Security & Cybersecurity- Reporting, Business Intelligence, and Data-Driven Decision Making- Team Management- Business Continuity Planning (BCP), Disaster Recovery (DR) & Emergency Preparedness- Continuous Improvement - Automation and Artificial Intelligence (AI)- Budgeting and Cost Management- Contracts & Vendor Management- Program & Project Management- Enterprise Resource Planning (ERP)- Customer Relationship Management (CRM)- Enterprise Content Management- Systems Implementation (SDLC) - Testing & Training- Relationship Management- Board ReportingSeeking new opportunity #ONO #opentowork🈁 CONTACT INFORMATION:E-mail: ShannonDebraE@gmail.comCell: 980-349-6342
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Chief Information OfficerMetrolina Association For The BlindCharlotte, Nc, Us
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Chief Information OfficerThe C.W. Williams Community Health Center, Inc. 2021 - PresentCharlotte, North Carolina, UsPro bono CIO for this not-for-profit Federally Qualified Community Health Center (FQHC). -
ConsultantZentai-Teki Technologies 2016 - PresentWhile conducting search for full-time permanent employment, continue to consult part-time• Led effort to select new IT managed service provider (MSP) including creating RFP• Performed due diligence to determine Transportation Management System (TMS) for logistics company specializing in heavy haul• Led due diligence and assisted with project management of mobile communications system for petroleum distributor• Taking Continuing Professional Education (CPE) to maintain CPA, CIA, and CISA certifications -
Senior Director Of Information TechnologyRed Classic Transportation Services, Llc 2018 - 2020Charlotte, North Carolina, UsRecruited from Alaska as the company’s senior IT leader to modernize its technology base to support continued company growth for the $340M logistics subsidiary of the largest U.S. independent Coca-Cola bottler. Developed and executed the organization’s IT strategy, managed a $5.2M budget, and supervised a 10-member IT department.• Enabled future growth by planning and initiating the update of the company’s ERP and fleet maintenance platforms• Reduced IT costs and improved system reliability by moving IT infrastructure from an on-premises data center to an IaaS environment.• Improved operational performance and compliance by implementing PeopleNet mobile communications system into a fleet of 600+ vehicles to increase functionality and integration points across the enterprise• Increased data and reporting reliability and accuracy by building a new data lake in MS Azure, utilizing Snowflake, Tableau, and Alteryx tools ensuring partners followed security protocols including SOC2• Expanded staff collaboration and communication by redesigning the company’s intranet with SharePoint Online -
Erp DirectorAlaska Native Tribal Health Consortium (Anthc) 2017 - 2018Anchorage, Ak, UsRecruited to complete implementation of Infor (previously Lawson) $11.6M multi-year ERP implementation for the largest Tribal Health Organization (THO) in the U.S. with $677M in revenues and 2,800 employees. Supervised a team of 4 direct and 10+ indirect reports.• Completed implementation of ERP system's Enterprise Financial Management (EFM) and Supply Chain Management (SCM) modules• Developed plan to install remaining ERP module, Human Capital Management (HCM)• Created new IT governance processes, system support procedures, and staffing plans to ensure system sustainability -
Director Of Technology ServicesNana Management Services 2016 - 2017Anchorage, Alaska, UsPlanned and executed system modernization projects and oversaw IT operations for NMS' Security Division (with a full spectrum of commercial security solutions) with $206M in revenues. Trained and supervised a team of 10.• Reduced IT maintenance and support costs by implementing new maintenance management and ticketing system• Stabilized and improved business profitability by partnering with Finance to optimize customer billing and expense tracking processes• Improved operational performance by restructuring and standardizing IT procedures and integrating key vendor processes into IT operations -
Director Of Information TechnologyBeacon Occupational Health And Safety Services 2015 - 2016Anchorage, Alaska, UsDirected IT strategy, operations, and vendor management as the senior IT leader for Alaska's largest occupational health and drug testing company. Supervised 2 staff and managed service provider.• Reduced telecommunication and infrastructure costs by 30% by renegotiating service contracts with key vendors• Improved organizational performance and alignment by rearchitecting the company’s infrastructure and network and standardizing business processes and Electronic Medical Record (EMR) system usage• Ensured Information Security Program adhered to all applicable regulations, laws, and standards including NIST and HIPAA• Developed SLAs, KPIs, and management reporting dashboard utilizing Power BI -
Chief Information OfficerCarlile Transportation Systems, Llc 2008 - 2015Anchorage, Ak, UsReporting to the President, led planning and execution of IT strategy and operations for this rapid growth trucking and logistics company with $156M in revenues and 700+ employees. Recruited, trained, and supervised a 10+ member IT department.• Developed and executed an IT modernization strategy including a $3M ERP implementation and the integration of multiple acquisitions• Redesigned and reimplemented Salesforce CRM system to improve customer tracking, and integrated the system into the ERP• Leveraged SharePoint for creation of intranet, internet site, data warehouse, and document imaging (ECM) which was projected to reduce organization-wide admin staff by 10%• Mitigated enterprise risk and improved IT resiliency by creating the company's first business continuity planning, disaster recovery, and emergency preparedness programs• Launched the organization’s first help desk (24x7 in-person support) and training functions to better support business users -
E911 Program ManagerAlaska Communications 2007 - 2008Anchorage, Alaska, Us• Managed the state-wide E911 system; improved E911 process by developing a comprehensive project plan and working with various public safety answering points (PSAPs), local exchange carriers (LECs), and municipalities and boroughs to resolve issues. -
Svp And Chief Information OfficerNorthrim Bank, Member Fdic 2001 - 2007Anchorage, Ak, UsRecruited by the COO to lead technology and administration operations. In addition to IT, managed day-to-day operations of Facilities, Supply, Mail Room, Telephony, Help Desk, Item Processing, and Physical Security functions.• Maintained Open Solutions’ core software for deposits and loans, as well as electronic banking (ACH, wires, merchant services, PC banking)• Improved service quality and reduced costs by bringing Proof function in-house• Maximized efficiency by implementing control self-assessment processes, as well as Hyland OnBase document imaging as the bank-wide Enterprise Content Management (ECM) solution including corporate governance and record retention• Served as the bank’s interim Audit Manager, which involved administering the SOX internal control program, developing software to track SOX testing results, and partnering with external and FDIC auditors on all audit activities including SAS70s• Managed all back-office functions with a staff of 80+ employees; directed recruitment, development, coaching, retention, and organization of staff -
Audit DirectorNational Bank Of Alaska 1992 - 2000NBA was acquired by Wells Fargo in 2000. Initially hired into a newly created Computer Security Administrator position to protect the bank’s data and infrastructure. Promoted to IT Audit Manager developing information security policies and user security awareness/training programs. Then promoted to Audit Director transforming the Audit Department into a trusted business partner across the entire bank• Performed technology, operational, and regulatory reviews; redefined audit universe and schedule based on assessment of key business risk; evaluated risk with an emphasis on internal controls, operating efficiencies, and compliance• Improved the department’s philosophy, methodology, and reputation within the bank by leading a reengineering initiative• Ensured effective design, monitoring, and evaluation of controls by realigning control self-assessments for branches and departments• Presented reports to executive management and Board of Directors on all areas of the bank’s businesses and operations; worked with external auditors and the Office of the Comptroller of the Currency (OCC) auditors• Ensured department was staffed by a highly qualified team -
Technology ConsultantAmerican Management Systems 1987 - 1992• Participated on diverse projects ranging from the complete SDLC to specified phases of the SDLC with strict deadlines and budgets.• Key projects included for Department of State, General Services Administration, Royal Saudi Air Defense, US Army Budget Office, and Department of Agriculture.
Debra Shannon Skills
Debra Shannon Education Details
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University Of Maryland Baltimore CountyInformation Systems Management -
University Of Maryland Baltimore CountyEconomics
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University Of Maryland Baltimore CountyAccounting
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University Of Maryland Baltimore CountyFinance
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University Of Maryland Baltimore CountyManagerial Economics
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University Of Maryland Baltimore CountyOperations Research
Frequently Asked Questions about Debra Shannon
What company does Debra Shannon work for?
Debra Shannon works for Metrolina Association For The Blind
What is Debra Shannon's role at the current company?
Debra Shannon's current role is Chief Information Officer.
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What is Debra Shannon's direct phone number?
Debra Shannon's direct phone number is +190722*****
What schools did Debra Shannon attend?
Debra Shannon attended University Of Maryland Baltimore County, University Of Maryland Baltimore County, University Of Maryland Baltimore County, University Of Maryland Baltimore County, University Of Maryland Baltimore County, University Of Maryland Baltimore County.
What are some of Debra Shannon's interests?
Debra Shannon has interest in Children, Education, Disaster And Humanitarian Relief.
What skills is Debra Shannon known for?
Debra Shannon has skills like Project Management, Security, It Management, Process Improvement, Management, Strategic Planning, Vendor Management, Disaster Recovery, Sharepoint, It Strategy, Cobit, Information Technology.
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