Shannon Dousharm is a Marketing Manager | Administration at New Frontiers LLC. Colleagues describe them as "As the team manager at ABCI, I've had the privilege of working closely with Shannon, and her impact on our team and client relationships has been nothing short of transformative. Shannon has a rare ability to connect with clients on a personal and professional level. Her blend of interpersonal skills and technical expertise enables her to deeply understand our clients' needs and effectively communicate these to our Content and Website teams. She is meticulous in task management and documentation, enhancing our internal processes and consistently exceeding client expectations. What truly distinguishes Shannon is her dedication to our company's mission and our clients' success. She consistently produces high-quality content that our clients appreciate and relies on. Her reliability and professionalism make her a trusted member of our team, and her contributions are a significant factor in our success. I am immensely proud to have Shannon as a teammate at ABCI and am excited about the continued positive impact she will undoubtedly bring. She is an invaluable asset to any team and organization." and "In my role as the owner of ABCI, I have always been very hands-on with client interactions and office hours. However, Shannon has been a game-changer in this aspect. Shannon has consistently impressed me with her ability to build strong, empathetic relationships with our clients. She possesses a unique blend of interpersonal skills and technical acumen, allowing her to understand our clients' needs deeply and communicate these effectively to our Content and Website teams. Her meticulous approach to documenting tasks and managing them to completion has not only ensured that our clients' expectations are exceeded but has also significantly improved our internal processes. What truly sets Shannon apart is her unwavering commitment to our company and our customers. She goes the extra mile with our clients in creating high quality content that clients love. Her reliability and professionalism have made her one of the very few individuals I trust implicitly with our business. Shannon's contribution to ABCI goes beyond merely fulfilling her role; she has become an indispensable part of our success story, fostering trust and loyalty with our clients and within our team. I am incredibly proud to have Shannon as part of the ABCI family and look forward to her continued impact. She is, without a doubt, a valuable asset to any organization fortunate enough to work with her."