Shannon Dukowitz Email & Phone Number

Bloomington, MN

Responsible for the quality testing of Matica's financial software and aiding the implementation with new customer set up.

Bloomington, Minnesota, United States

Responsible for incoming inspection, repair and customer service for Matica's direct to card line in the United States.

Delano, MN

While I was in this position, I supervised a team of 6 quality technician and the document controller, trained new quality employees, and oversaw the New Operator Training for production employees. In addition, I was responsible for all production quality decisions on the manufacturing floor.Also as part of my duties, I managed the MRB/NCMR system.

Delano, MN

While in the document control position, I have reduced the use of paper by operations by over 30%, re-designed the production work instructions for straightforward updating and revision control, developed a system for prevention of unreleased documents from being utilized prematurely and instituted a new means of revision determination based on project.

Delano, MN

As a quality assurance technician, it was my duty to verify the products made by the injection molding machine were in specifications according to internal documentation and the customer’s expectations. I was also responsible for following containment protocols when the output did not meet expectations or if there was any doubt to the acceptability of the.

Buffalo, MN

Performed tax preparation for clients from single income to clients with stock investments.

Eden Prairie, MN

As part of my brief turn as an IT intern for HID Global, I was given the basic tasks of configuring computers based on established practices. I also participated in prepping older, outdated computers that would be sold to employees by wiping the hard drives and testing for functionality. In addition, I also performed some limited tech support. Due to the.

Eden Prairie, MN

My last position at HID was in the Quality department as a product tester and proficient technical writer with the responsibility of creating and updating testing procedures for various ID card printer families. I also ensured that the finished goods product manufactured at HID’s contract manufacturer for distribution in the United States meet HID’s.

Eden Prairie, MN

As an Engineering Technician, I was primarily working with the Engineers in the Sustainability Department (otherwise known as Continuous Improvement). This department dealt mainly with already released products. My duties were to primarily test preliminary firmware looking for performance errors before the firmware would be passed to the Test Lab for.

Eden Prairie, MN

I started at Fargo Electronics in 1999 as a production line technician. My job was calibrating different families of ID card printers for shipment. Over the course of seven years, I conceived of product troubleshooting guides for the production line, suggested efficiencies for testing, sought answers with the Engineering department for difficult to solve.

Fort Sam Houston, San Antonio, TX

- Responsible for the maintenance and calibration of various types of field medical equipment- Performed personnel evaluation duties during the prototype testing FMODGS (Field Medical Oxygen Generation and Distribution System)- Participated in the crucial upgrade of field ventilation equipment

Bachelor Of Science (B.S.), Computer And Information Systems Security/Information Assurance, 3.76/4.0 Gpa

Graduated with Honors in Computer Information Systems specializing in Information Systems Security

Certification, Biomedical Equipment Technician - Level 1

Classes included basic anatomy, DC and AC circuits, digital circuits. Learned how to perform PMs and calibrations of medical equipment..

General Studies

Attended two semesters with a focus on earning an A.A degree for college transfer. Emphasis was on science and math (i.e. geology.