Shannon Frazier Email & Phone Number

Arlington, Va, Us

Arlington, Virginia, United States

- Maintain and electronically file all information for US and IA staff ensuring accuracy and integrity of organizational data. - Manage benefit offerings related to flexible spending accounts, wellness, retirement plans, and leave. Respond to employee questions, ensure accurate enrollment and deductions, and report on usage.- Research, respond, and provide support for benefits and retirement plan audits. - Process all benefits-related invoices accurately and timely. Review semi-monthly payroll changes reports and audit integration files with vendor systems.- Manage requests from Field operations and conduct Patriot Screenings and Background checks of international candidates. Monitor and update status of screenings.- Assist with annual Open Enrollment. Conduct new hire orientation related to systems and benefits and respond to questions related to ADP or BW self-service functionality.- Support data-reliant projects within People & Culture and upload annual promotion and merit salary changes in ADP.- Create standard and ad hoc queries or reports.

Arlington, Virginia, United States

- Monthly benefit processing and reconciliation HR Personnel - US and International Assignee data and file management- Reconciliations and Audit response for Finance and HR Audits (internal and external)- Monitor & process electronic forms for auxiliary benefits as well as Flexible Work Agreements.- Providing monthly HR detail reports- Manage HR Content on SharePoint and CI's Intranet- Conduct On-boarding/Day 1 Orientation- Process Invoices for Benefits and HR systems team including ADP, Oracle, ArcLight, Aetna, MetLife, and HireRight.

Arlington, Virginia, United States

- HR Personnel - US and International Assignee data and file management- Reconciliations and Audit response for Finance and HR Audits (internal and external)- Monitor & process electronic forms for auxiliary benefits as well as Flexible Work Agreements.- Providing monthly HR detail reports- Manage HR Content on SharePoint and CI's Intranet- Conduct On-boarding/Day 1 Orientation- Process Invoices for HR systems team including ADP, Oracle, ArcLight, and HireRight.

Arlington, Virginia

- Maintains payroll information by collecting, calculating, and entering data.- Updates payroll records by entering all payroll related changes/updates.- Resolves payroll discrepancies by collecting and analyzing information.- Maintains employee confidence and protects payroll operations by keeping information confidential.- Process semi-monthly, multi-state payroll including garnishments, payroll adjustments, reimbursements, bonuses, taxes and commissions through payroll system.- Ensure new pay is done consistently with state/federal regulations and company policies. Review, analyze, and check payroll forms and reports for accuracy.- Assist in supporting the payroll needs for our employees located in head quarters, as well as our international assignees located globally.

Greensboro, North Carolina

• Lead a team of passionate and knowledgeable Guest Advocates and Front of Store Attendants who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interaction and service recovery• Understand sales goals, plan and execute daily/weekly workload to deliver on store sales goals and guest engagement• Lead and follow-up on training completion, checking for understanding and supporting continuous education opportunities to drive proficiencies for all front of store experiences• Engage in consistent, meaningful development conversations throughout the critical touch points within the Guest Advocate and Front of Store Attendant career path• Personalize recognition and appreciation to reinforce critical guest service behaviors and promote a positive team and guest centric culture• Lead a culture of accountability through clear expectations and performance management (observe, recognize and coach) on critical Service and Engagement behaviors• Understand business reporting and guest insights to understand, troubleshoot and follow-up on opportunity areas• Quickly respond to any negative guest shopping experience by de-escalating the situation and ensuring your team understands and feels supported to make things right for the guest• Follow-up and audit the scheduling allocation and guidelines to support peak traffic times, key holiday events and weekends• Assess the front of store experience and anticipate and/or react with urgency to any scheduling needs based on fluctuations in guest traffic and sales• Expect and enable your team to stay up-to-date on upcoming major promotions, brand launches and events• Close knowledge and skill gaps through training and experiences• Demonstrate a culture of ethical conduct, safety, and compliance; lead team to work in the same way and hold others accountable to this commitment

Lubbock, Texas

• Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement; including: merchandising, pricing workload, transitions, revisions, sales plans, events and promotions• Resolve guest questions quickly on the spot• Provide service and a shopping experience that meets the needs of the guest• Always demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way• Active engagement with apparel backroom processes, organization, layout and replenishment of the sales floor to ensure product is available for guests• Know the store sales goals and trends with the guest and team that are impacting and driving business results• Work with your HR leader to anticipate and address specific talent and staffing needs for each area of the business; this includes understanding guests’ needs and ensuring the right mix of experience, selling capabilities and product enthusiasm to deliver the right experience• Deliver on all Human Resources operational and cyclical programs• Execute intentional recruiting efforts to help store leaders find and hire talent with the right skills and experiences to best serve their guest• Act as an open door by listening to team members and collaborating with appropriate leaders to take action as needed• Be an expert resource for scheduling systems and pay practices

Bachelor Of Business Administration (Bba), Managerial Sciences

Transfer student, majored in Managerial Sciences with a concentration in Human Resources. Member of the Omicron Gamma Chapter of Sigma.

Associate'S Degree, Business Administration

Activities and Societies: Phi Theta Kappa Honor SocietyServant Leadership member for two years; as well as a student government.