Leads the strategic management of information and oversees development of the collectioninformation systems including: Gallery Systems TMS Collections,MediaStudio and eMuseum. Providing administration and configuration, todaily training and desktop support, while empowering the team to do their best work.Serves as the primary point of contact for Collections and Exhibitions,Registration, Curatorial, and all other Museum departments for TMSneeds. Communicates system issues and enhancement requests to the CMS vendor, Gallery Systems. Utilizing technical understanding to submit support cases, review contracts, and determine future needs.Manages digital asset lifecycle to ensure digitization efforts arein alignment with digital preservation for cultural heritage standards.

Provides quality assurance for metadata related to digital content and collections for adherence to broadcast promotional and brand standards. Ensures quality control of all video assets coming from and into the PBS OpenText Media Management system, utilizing technical reports and queries to find any errors or updates needed.Tests and troubleshoots in production and development environments for the enterprise DAM which services over 300+ PBS member stations globally.Uses Excel and PowerBI to create rich reports for stakeholders on their content in the PBS DAM.Produces the Inside Source Newsletter using Pardot by writing features, formatting layout; cross-post to other blogs and intranet systems.Authors, and implements technical guides and creates and promotes documentation using Confluence. Collaborates with the broader Technology & Operations team.Utilizes Adobe Premiere, Media Encoder, Photoshop, and other advanced editing tools to make adjustments to digital content to meet delivery specifications for broadcast.

Production coordinator for the Imaging and Visual Resources department at MoMA. Builds and manages relationships with internal departments and external clients.Using project management skills, and JIRA to manage the schedules of multiple photographers, locations, equipment and assets in an effort to digitize thousands of objects annually in a deadline-driven environment. Forecasts production and reports statistics.Develops, implements and documents workflow and process improvements to optimize workflow for timely completion of new photography.Alerts Imaging Manager of delays, impending deadlines, and issues that may affect workflow.Participates in planning and preparation for studio meetings and tours.Handles internal department billing, monthly journal reports, and record-keeping.Orders department supplies and equipment.Maintains department inventory list.

Serves as the administrator for the Digital Asset Management System (DAM), assigning accounts, permission levels, applying metadata, uploading digital assets to the DAM and verifying assets in TMS, maintaining data integrity across integrated systems. Managed a full version upgrade of the DAM as well as a server migration. Works collaboratively with numerous departments to generate project timelines and coordinate complex schedules.Coordinates digitization for multiple publications, grant funded projects, exhibitions and ongoing collection photography. Major projects include the 29 month Louis Draper Archive project funded by the National Endowment for the Humanities. Over 6600 objects, 50k images generated, made public via a web portal. Manages the process of uploading and ingesting digital assets to the digital asset management system. Reviews and verifies digital assets for quality control and data matching across the museum digital asset, records and content management systems.Keeps the team on track by managing the calendar for Photography, the photographers and videographers, and ensuring that equipment, studio space are allocated properly and assets are delivered to clients on time.Budget administrator and purchaser for Imaging Resources, adhering to strict procurement guidelines.Creates reports, tracks metrics and develops presentations to help illustrate goals, objectives and outcomes.Developed a Google AppSheet no-code application to receive photo orders from clients and display them to photographers in a user-friendly interface on their mobile devices.

Utilize TMS (The Museum System) to manage inventory of priceless works of art, updating movements, verifying accuracy of location data. Create packages and reports to facilitate projects. Movement and installation of art objects within the museum, as well as satellite locations, and borrowing institutions.Packing and unpacking of objects. Creating custom crate interiors for outgoing loans.Maintaining collections storage areas to ensure the safety of the art. Knowledge of museum-standard practices for the storage, movement and display of objects.Framing and unframing of two-dimensional works.Excellent communication skills. Strong organizational skills. Ability to collaborate effectively with colleagues in potentially stressful situations with multiple priorities and overlapping deadlines.Considerable knowledge of art installation methods, design and engineering techniques, as well as proper conservation handling and storage of exhibition art objects. Specialized training in conservation of works on paper methods such as “sealed packages”.Experience with power tools, hand tools, hoists, lifts and other fabrication methods.

Maintain a thorough working knowledge of all Security, Cameras, HVAC, Fire Protection and any other public safety communications systems used in the Security Console. Update alarms and utilize alarm database reports to investigate issues.Must be able to deal with individuals in a variety of emotional states, while remaining calm and professional.Answer emergency and non-emergency phone calls from the public and staff. Dispatch to appropriate department or personnel.Maintain contact with callers throughout an emergency and update responding personnel of the changing situation. Point of contact for Fire/EMS/Police and agency responders.Must be able to make decisions and act on them with limited time and information in situations where there is an element of danger.Exceptional communications skills, with the ability to handle multiple tasks and receive information from several sources simultaneously and to speak clearly and concisely over the radio, and on the phone.Work under stressful conditions and react appropriately using good judgment.

Assists the Exhibition Manager with administrative, and production tasks. Ensures museum operational standards meet the professional guidelines set forth by the American Alliance of Museums for accreditation.Coordinates purchasing, scheduling, delivery and communication between departments.Adheres to budget constraints and university purchasing regulations. Assists educators with children and family programming in the galleries. Records the movement of art in and out of the museum, maintains paperwork for loans and assists in maintaining the archives. Prepares the gallery for exhibitions, produces and installs fixtures for exhibitions. Packs, unpacks, safely handles and transports objects locally, regionally and nationally by van, truck and other means.Alerts the collection manager to any issues with the condition of art and artifacts. Performs framing and mounting using museum standards for conservation.