Shannon Halgren, Phd Email & Phone Number

Boulder, Co, Us

Boulder, Co

At Sage we improve the user experience of our clients' products and services. I manage a group of skilled practitioners to employ proven UX and Human Factors techniques such as innovation sessions, ethnographic research, 62366 compliance, user-centered interaction design, visual design, and usability research.

Boulder, Co

Taught a 3-hour interactive User Centered Design workshop focused on the critical stages of UCD including Understanding (users, tasks, environment), Product Vision (creating scenarios), Design (UX principles and standards), Usability Testing, and Iteration.

- Helped the usability group get established, grow and become fully integrated with the product teams at Macromedia. - Was responsible for incorporating usability research into all phases of Macromedia products' and web sites' development lifecycle.

- Was sole manager of user research and usability testing for all Claris domestic and international products built for both Macintosh and Windows platforms. - Established a respected user research process at Claris which goes beyond standard formal, in-lab usability testing. Computer and paper prototyping, field testing, user interviews, heuristic evaluation, and competitive usability analysis techniques are all part of my user research "toolbox". - Developed methodologies for testing software built for unique user populations including Japanese users and children. - Worked closely with interface designers to improve interface designs based on user research. Was responsible for defining, staffing, and overseeing all user research positions at Claris.

Foster City, Ca

- Worked as a member of a small User Interface Design group responsible for designing and testing the interface for PenPoint, an operating system for mobile, pen-based communication devices. - Designed the PenPoint, DOS, and Macintosh interfaces for a connection application which provided a method for connecting a PenPoint machine with a desktop host. - Developed a functionality specification document for the Japanese version of PenPoint which required the integration of user interface design, Japanese localization, and engineering expertise. - Designed and conducted usability studies of PenPoint which were used to make design recommendations.

- Conducted a series of studies to investigate the optimal method for teaching users through interface design how to navigate through a windows-based environment using only the keyboard for input. Recommendations resulting from these studies were implemented into all Compaq software products.

- Studied various methods for displaying medical procedures online. Acted as the chief HyperCard programmer of the experimental program for this study. Results of this study were to lead to interface guidelines for the Space Station Freedom's Health Maintenance Facility. - Helped initiate a study to find how complex system operators' knowledge changes with expertise. The results of this study may lead to suggestions for improving the interface display used by NASA flight controllers responsible for the shuttle's robotic arm.

Phd, Experimental Psychology /Hci & Human Factors

Specialized in Human Computer Interaction

Education record

B.A., Psychology