I recently graduated from the College of Charleston with a B.S. in Marketing and a minor in management. I am an aspiring PMP recipient and a member of the Project Management Institute. My most recent experience was in B2B and B2C Customer Experience at Toadfish, which allowed me to understand the ins and outs of the buyer's journey more. Additionally, I was responsible for New Client Onboarding to ensure that all wholesale orders went out quickly and efficiently. At Toadfish, I was the project lead on implementing two additional brands into our CRM platform, Gladly. Some of my previous experiences were more marketing-focused! I was a Digital Marketing intern at Nice Commerce, where I furthered my understanding of engaging users using social platforms, Google Ads, and SEO.
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Sales Development RepresentativeTorch Dental Aug 2024 - Oct 2024- Received the "Player of the Week" award after earning 31 points in one given week.- Work alongside independently owned dental practices to assist them in streamlining their clinical supply ordering process. - Make 90+ cold calls a day.- Overcome objections when calling into practices or when pitching to key decision-makers. -
Customer Experience LeadToadfish Mar 2024 - Aug 2024- Answer customer inquiries through Gladly problem-solving.- Assisting in managing our Shopify platform (monitoring orders).- Manage all new client onboarding, acquiring resale certificates, and setting up credit lines- Project Manager on ShipStation Integration- Work with product development team to ensure customer satisfaction -
Customer Service SpecialistToadfish Sep 2023 - Apr 2024- Answer customer inquiries promptly via phone, chat, and SMS.- Assist in managing Shopify, ensuring that all orders are sent out daily. -
Digital Marketing InternNice Commerce Jan 2023 - May 2023- Plan and organize monthly editorial calendars across projects and channels.- Perform market research to assist Account Executives in popular client issues.- Manage projects on Google Ad Campaigns, analyzing Google Analytics to improve Search EngineOptimization.- Create and present an industry Competitor Analysis to leadership. -
Sales Manager InternGold Creations Aug 2022 - Dec 2022Charleston, South Carolina, United States- Work daily in B2C customer service, in-person and via phone and email.- Forecast sales and markdowns; developed methods to move inventory through e-commerce andin-store.- Execute optimal product placement in-store.- Collaborate with the Brand Manager to organize successful marketing campaigns aligning with in-storeefforts. -
Sales AssociateGold Creations Feb 2022 - Dec 2022Charleston, South Carolina, United States -
Event ServerMarket Basket May 2021 - Dec 2021Franklin Lakes, New Jersey, United States- Provide outstanding service and assist with event management.- Work alongside event managers -
Sales AssociateSunglass Hut Feb 2020 - Nov 2020Charleston, South Carolina, United States- Demonstrated skills in communication, customer service, and sales skills.- Performed store opening and closing duties and prepared for the next day's operations.
Shannon Hallak Education Details
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Marketing/Management -
High School Diploma
Frequently Asked Questions about Shannon Hallak
What is Shannon Hallak's role at the current company?
Shannon Hallak's current role is Aspiring PMP Recipient | Member of PMI | Tampa, Florida.
What schools did Shannon Hallak attend?
Shannon Hallak attended College Of Charleston, Mahwah High School.
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Shannon Hallak
Lillington, Nc -
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